GMail - Delegates
To allow another user to have access to your mailbox you must set this using the web client.
- Click on Settings (cog icon top right of screen)
- Click on Settings
- Then click on Accounts and you will see the below screen
You can "Add another account" in order to give another staff member access to your account
Log Your Own Ticket
The University has provided a Self Service tool through which you can log your own tickets (jobs). You can also search for a previously logged ticket to check it's status. For urgent jobs you can phone the ITS Service Desk: ext 4008 (838 4008) for support.