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Student Wireless Network - Windows 7 Instructions

Configure Eduroam for Windows 7 & 10

For standard Windows 7, 8 & 10  desktop computers, laptops and tablets (but NOT Windows Surface RT or Windows phones) you can run the following pre-configured application that will do the setup for you or you can follow the step by step instructions below.

Please note, while the screenshots appear as windows 7, they are also the same for 8 and 10.

Eduroam
Connecting to Eduroam
Manual setup of Eduroam

Connecting to Eduroam

Open the Network and Sharing Center by clicking on the network icon in the task tray:

UOW Students

Click on eduroam

w7hp network icon

Click the Connect button

w7hp connect

Enter your username@waikato.ac.nz, then enter your domain password, then click OK

w7hp authenticate

Click the down arrow next to Details, and verify that the radius server is tools.its.waikato.ac.nz is the name of the certificate. If this is the case (as shown below), click Connect

w7hp certificate

After a short delay, the entry eduroam in the list of available networks should say Connected, assuming that the right password has been entered

w7hp connected

Manual setup of Eduroam

If the automatic steps from above are not working, you can also use these instructions to manually connect to the eduroam wireless network.

Open the Network and Sharing Center by clicking on the network icon in the task tray:

UOW Students

Click on the "Set up a new connection or network" link:

new connection

Select the manually connect to a wireless network option:

manually connect

Fill in the form to match what is here:

manual connect

manual connect 2

Set Security type, encryption type, and click on the Settings button:

advanced settings

Ensure the four items are ticked as follows, fill out the text box with tools.its.waikato.ac.nz, and set the Authentication Method to EAP-MSCHAP v2, then click the configure button:

select properties

Untick the box, and click OK to exit the EAP MSCHAPv2 box, then click OK again to exit the Protected EAP Properties box(the one directly above this sentence).

EAP properties

Click the Advanced Settings button

wireless properties

Set the 802.1X settings tab to look like this, no need to change the 802.11 settings tab. After these are set, click OK, and close the remaining open network properties boxes.

settings detials

Connect to Eduroam by clicking on the network icon in the task bar (see first picture at top of page), and selecting Eduroam. This should bring up the below box. In here, enter your username, and your password you use to log on to windows.

stud authenticate

Windows will sometimes ask what type of network this is, select Work network.

work network


LD Self ServiceLog Your Own Ticket

The University has provided a Self Service tool through which you can log your own tickets (jobs). You can also search for a previously logged ticket to check it's status. For urgent jobs you can phone the ITS Service Desk: ext 4008 (838 4008) for support.

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