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Configure UOW Students for Windows 8 & 8.1

Please ensure your device is updated to the latest version of windows 8, and if these instructions do not give you access to UOW Students please use the Windows 7 instructions.

Open Networks by clicking on the Internet Access icon in the task tray

network icon

You may see a number of networks. Click on UOW Students

choose network

Click Connect

auto connect

Enter your Waikato username (add @students.waikato.ac.nz if on a Tauranga campus) and password

win8 authenticate

Confirm that the network you want to connect to is the one listed. Click Connect.

confirm connect

Verifying and Connecting

verify certificate

Connected

verify connected

Click on View Connection Settings.

view connection settings

Two options here:

1. Click on UOW Students to see the Properties. This brings up details  about the connection, useful for diagnosing problems when talking to the Service Desk

win8 property details

2. Click on Manage known Networks to Forget the network.

connections

To disconnect open Networks by clicking on the Internet Access icon in the task tray (as above - top) Click on UOW Students and click Disconnect.

connected

Extended Instructions

If you have followed the above exactly and you can't connect please do the following:

Go to Start > Search > type CMD > in the black pop up window that comes up type the following line:

netsh wlan delete profile name="UOW Students"

Press Enter > the box may then close itself - if not close it.
Then follow the instructions for Windows 7


LD Self ServiceLog Your Own Ticket

The University has provided a Self Service tool through which you can log your own tickets (jobs). You can also search for a previously logged ticket to check it's status. For urgent jobs you can phone the ITS Service Desk: ext 4008 (838 4008) for support.

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