Breadcrumbs

Interlibrary Loan and Document Delivery

If an item that you need for research or study is not available from the University of Waikato Library collections (including electronic databases) we can usually get it for you from other libraries in New Zealand or overseas. My Interloan is the software that University of Waikato staff and students use to request item from other libraries. You can search millions of records to identify the item you require. This includes Te Puna (New Zealand Libraries), Libraries Australia and our University of Waikato catalogue.

Log in to My Interloan Step-by-Step Guides

Frequently Asked Questions

Journal articles and conference papers

Usually arrive as PDFs but can be print copies due to database licence restrictions. Very recent articles may not always be available.

Books

Loan conditions are set by the Lending Library and must be followed by you and the University of Waikato Library. Renewals can often be requested. Some books may be restricted to use in the Library only. eBooks cannot be borrowed through Interlibrary Loan.

Theses

Theses may usually be borrowed from other New Zealand universities but must be used in this Library. We can advise you on the best way to obtain an overseas thesis.

Audio Visual Format

DVDs, CDs and CD Roms may be available at the discretion of the Lending Library. Place a request and we will try to obtain the item for you.

The Interlibrary Loan service is available to staff and currently enrolled students of the University of Waikato.

Please contact the Interlibrary Loan Team (email interloan@waikato.ac.nz or phone +647 837 9139) as there will be a cost for an urgent request.

Please place your requests in plenty of time. Allow at least two weeks for delivery. Generally books will take longer to arrive than articles. The accuracy and quality of your reference is important and will help us process your request quickly.

If you have placed a request and haven't heard from us within 7 days, please email interloan@waikato.ac.nz or phone +647 837 9139 and let us know.

By using My Interloan you agree to comply with Section 51-56c of the New Zealand Copyright Act 1994. You may not reproduce documents you receive or share with others.

No more than one article may be obtained from one issue of one journal at a time, or two articles if they are on the same topic.

Requests must be for research, private study, or teaching purposes only.

Please remember to select your pickup location when placing your request.

Staff:

  • If received electronically articles can be picked up as a PDF from within My Interloan, attached to your Interlibrary Loan Request.
  • Books and print articles will be sent through the internal mail.
  • Theses and Library Use Only material must be collected in person from the Service Desks of the Central or Teaching Resources Libraries.

Students:

  • If received electronically articles can be picked up as a PDF from within My Interloan, attached to your Interlibrary Loan Request. Print articles must be collected from the Services Desks of the Central or Teaching Resources Libraries.
  • Books and theses must be collected in person from the Service Desks of the Central or Teaching Resources Libraries.

Tauranga Students and Staff:

  • If received electronically articles can be picked up as a PDF from within My Interloan, attached to your Interlibrary Loan Request. Print articles must be collected from the Services Desks of the Windermere or Bongard Libraries.
  • Books and theses must be collected in person from the Service Desks of the Windermere or Bongard Libraries.

Distance Students and Staff:

  • If received electronically articles can be picked up as a PDF from within My Interloan, attached to your Interlibrary Loan Request. Print articles will be posted to the address listed on your student record.
  • Books will be posted to the address listed on your student record.
  • Theses and other Library Use Only items cannot be posted to you. Before you place the request you will need to make arrangements with the Interlibrary Services Team (email interloan@waikato.ac.nz or phone +647 837 9139)

Returned Interlibrary Loans

  • When you have finished using books or theses they should be returned to the Service Desks of the Central or Teaching Resources Libraries or Windermere or Bongard Libraries. Distance Students and Staff should post their books back to the Interlibrary Services, Library Systems, University of Waikato, Private Bag 3105, Hamilton 3240.

Try right-clicking on the PDF, saving them to your PC and opening them directly from there. There is an issue with Adobe and some internet browsers so we recommend saving the PDF before opening.

You can request a renewal for most of your interloans. Renewals are subject to the approval of the lending library. Log in to My Interloan, click on My Requests and find the title you wish to renew. Click on "Renew". An accept/decline message will be sent to your email.

If you have any queries about requesting an Interlibrary loan, you can email interloan@waikato.ac.nz. Or phone +647 837 9139.

Further information can be found in My Interloan.

Contact Us

To contact the Interlibrary Loan and Document Delivery team, email interloan@waikato.ac.nz or phone +647 837 9139.