Community Education Policies

Enrolment

Closing Date for Enrolments

Enrolments for courses and seminars generally close one week prior to commencement date. To be 'enrolled', your fees must be paid in full. Please enrol early to avoid disappointment and to assist us with confirmed numbers. If you are not fully enrolled, there is no guarantee that you will be contacted if a course is cancelled.

How to Enrol

Online Enrolment: At the bottom of each course outline on this website, there is a link to our online enrolment form.

Enrolment Form Print version of our Enrolment Form (pdf file). If you do not wish to enrol online, you may print this form to complete - for use by post, fax, company invoice, or delivery in person.

Company Invoice: If your firm is paying your enrolment fee and would like to be invoiced, please complete the pdf Enrolment form above and send to us by post, fax, or in person. Alternatively you can email us with the same details.

Walk-in: You may pay by cheque, visa/mastercard, eftpos or cash at either of our Community Education reception areas:
Hamilton Campus: Ruakura Satellite Campus, Ruakura Road, Hamilton
Tauranga Campus: Level 1, 142 Durham Street, Tauranga

Mail-in: If paying by cheque or visa/mastercard, you may post your enrolment card and payment to:
For Hamilton courses: Community Education; Pathways College; University of Waikato; Private Bag 3105, Hamilton
For Tauranga courses: Community Education, Freepost 217, Private Bag 12027, Tauranga

Fax or Email: You may fax or email your enrolment details and credit card details if paying by visa/mastercard to us at:
For Hamilton courses: Fax: (07) 858 5694 or Email: fergie@waikato.ac.nz
For Tauranga courses: Fax: (07) 577 5337 or Email: tindall@waikato.ac.nz

Complaints Procedures

If students have any issues or complaints they would like to raise, whether they be about tutors, staff, fellow students, or anything else relating to the University and Community Education; they may do so in writing to the Director, Maureen Marra. All issues raised will be investigated and a reply will be given within 30 working days. You may either email Maureen Marra, or post your correspondence to her at: Maureen Marra, Director of Community Education, University of Waikato, Private Bag 3105, Hamilton. For more information visit: Student Complaints Policy

Course Cancellation

The University reserves the right to cancel any programme which fails to reach a satisfactory level of enrolment. If so, we will endeavour to give three days notice to enrolled students and a full refund of fees will be made.

Refunds

If you wish to withdraw from a programme, an application for a refund of fees must be made in writing within five days of the commencement date, with initial notification by telephone being acceptable. An administration fee will be deducted and your refund will be processed at the conclusion of the programme.
Administration Fee: Course fee of less than $50.00 - a $5.00 penalty will apply; course fees $50.00 and over will incur a 10% penalty.

Health and Safety Policy

The University is committed to a safe and healthy environment for staff and students. Occassionaly, Community Education programmes will be taught either off-site or as fieldtrips. In these instances, the location is still classed as University property for the purposes of Health and Safety. For more information, please visit: Occupational Health and Safety Policy

Personal Information and Privacy Policy

The collection of personal information by staff of the University is governed by the New Zealand Privacy Act 1993. For more information, please visit: University Policy

Unsolicited Electronic Messages Act 2007

When participants in courses supply us with their email address, they will be added to our email database to occassionally receive e-flyers advertising future courses. Each of these e-flyers will be headed with an unsubscribe link. You may withdraw your name at any time by clicking on this link and writing 'Unsubscribe' in the subject line and we will immediately take you off our email database. For more information about this Act, visit the Department of Internal Affairs: Anti-Spam site.

Evaluation Form - Tauranga Programmes

Please go to our Evaluation Form to provide valuable feedback on a course/workshop

See also:

Community Education Programmes - Hamilton

Community Education Programmes - Tauranga

Pathways Home