The University of Waikato - Te Whare Wānanga o Waikato
Professional & Organisational Development Unit
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Staff Survey

In line with our commitment to people and strategy, The University of Waikato regularly conducts University-wide staff surveys. The first of these took place in September 2009, the second in April/May 2012 and third in August/September 2014. Thank you to all staff who completed the survey – we achieved an outstanding 66% response rate in 2009, 67% in 2012, and 68% in 2014 which made sure that the results provided a true reflection of the perceptions and feelings of staff.

The fourth Staff Survey took place between 16 and 30 October 2015. It was a shorter version of the full survey (25 items rather than 145) which provides a snapshot of staff perceptions and can be benchmarked against previous surveys and other Australasian Universities.

The fifth Staff Survey also used the shorter format and took place between 14 and 28 October 2016. The next survey is expected to be conducted in mid 2018.

Overall Success

Overall the response has been very favourable with the University of Waikato scoring equal to or better in 20 of the 34 areas that could be benchmarked against than the 39 other universities that used the survey. There were three scales of excellent in the areas of Job Satisfaction, Position Clarity and Team Work and the landscape/grounds of the University were consistently rated extremely positively. Postgraduate Supervision joined the list of excellent scales in 2014.

   Scales/Items 2009 Results 2012 Results 2014 Results
   Job Satisfaction 82% favourable 83% favourable 83% favourable
   Position Clarity 85% favourable 85% favourable 84% favourable
   Team Work 85% favourable 85% favourable 84% favourable
   Grounds/Landscaping 92% favourable 94% favourable 93% favourable
   Postgraduate Supervision     80% favourable

The 2015 and 2016 surveys asked fewer questions but the five top ranked items in 2016 were:

  • Job Satisfaction - 85%
  • Results Focus - 74%
  • Organisational 69%
  • Intention to Stay - 67%
  • Safety - 67%

The feedback received through the survey has provided important information for planning and continuous improvement. Detailed analysis and reports are provided to managers of portfolio areas covered by the survey (e.g. Facilities, Safety and Wellbeing, eLearning, Research, Technology, etc.) which has helped them to better understand and manage their operational areas.

Some of the key responses to areas where change was indicated in the survey results are listed below. For a full summary of 2009, 2012, 2014, 2015 and 2016 survey results please click here. Info


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