In line with our commitment to people and strategy, The University of Waikato regularly conducts University-wide staff surveys. The first of these took place in September 2009, the second in April/May 2012 and third in August/September 2014. Thank you to all staff who completed the survey – we achieved an outstanding 66% response rate in 2009, 67% in 2012, and 68% in 2014 which made sure that the results provided a true reflection of the perceptions and feelings of staff.
Overall the response has been very favourable with the University of Waikato scoring equal to or better in 20 of the 34 areas that could be benchmarked against than the 39 other universities that used the survey. There were three scales of excellent in the areas of Job Satisfaction, Position Clarity and Team Work and the landscape/grounds of the University were consistently rated extremely positively. Postgraduate Supervision joined the list of excellent scales in 2014
|Scales/Items||2009 Results||2012 Results||2014 Results|
|Job Satisfaction||82% favourable||83% favourable||83% favourable|
|Position Clarity||85% favourable||85% favourable||84% favourable|
|Team Work||85% favourable||85% favourable||84% favourable|
|Grounds/Landscaping||92% favourable||94% favourable||93% favourable|
|Postgraduate Supervision||80% favourable|
The feedback received through the survey has provided important information for planning and continuous improvement. Detailed analysis and reports are provided to managers of portfolio areas covered by the survey (e.g. Facilities, Safety and Wellbeing, eLearning, Research, Technology, etc.) which has helped them to better understand and manage their operational areas.
Some of the key responses to areas where change was indicated in the survey results are listed below. For a full summary of 2009, 2012 and 2014 survey results please click here.
Some Key Messages from Staff
KPIs Based on Staff Survey Results
Institutional Key Performance Indicator 8:
Maintain the overall response rate in the University’s three-yearly staff engagement survey (67) and
a. improve the result in the ‘Progress’ index (57) and
b. maintain the result in the ‘Job Satisfaction’ scale (83%).
All were achieved in 2014.
Workforce Plan Key Performance Indicator 10:
Maintain the overall response rate in the 2014/15 staff survey and
a. improve the results in the Progress index (57%)
b. maintain the results in the Job Satisfaction scale (83%)
c. improve the results in the Results Focus scale (71%)
d. improve the results in the Diversity scale (67%)
e. maintain the results in the Safety scale (67%)
f. improve the results in the Leadership scale (43%)
g. improve the results in the Cross-Unit Co-operation scale (27%)
h. improve the results in the Learning and Development scale (52%)
i. improve the results in the Performance and Professional goal setting scale (59%)
Items c and d remained the same as 2012. All other targets were achieved in 2014.
Our Ongoing Responses to the Survey
|Overall the Leadership result improved by 14 percentage points from 33% in 2009 to 47% in 2014|
|Overall the Career Opportunities result improved by 7 percentage points from 34% in 2009 to 41% in 2014|
|Overall the Cross-Unit Cooperation result improved by 7 percentage points from 24% in 2009 to 31% in 2014|
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