Staff Engagement Survey
In line with our commitment to people and strategy, The University of Waikato regularly conducts University-wide staff surveys. The first of these took place in September 2009, the second in April/May 2012 and third in August/September 2014. Thank you to all staff who completed the survey – we achieved an outstanding 66% response rate in 2009, 67% in 2012, and 68% in 2014 which makes sure that the results provide a true reflection of the perceptions and feelings of staff.
Post 2014 survey briefings will be held between November 2014 and February 2015 to share local results with managers and staff. University results will be made available once they are available (probably mid-October 2014).
Overall the response has been very favourable with the University of Waikato scoring equal to or better in 19 of the 34 areas that could be benchmarked against than the 37 other universities that used the survey. There were three scales of excellent in the areas of Job Satisfaction, Position Clarity and Team Work and the landscape/grounds of the University were consistently rated extremely positively.
|Scales/Items||2009 Results||2012 Results|
|Job Satisfaction||82% favourable||83% favourable|
|Position Clarity||85% favourable||85% favourable|
|Team Work||85% favourable||85% favourable|
|Grounds/Landscaping||92% favourable||94% favourable|
The feedback received through the survey has provided important information for planning and continuous improvement. Detailed analysis and reports are provided to managers of portfolio areas covered by the survey (e.g. Facilities, Safety and Wellbeing, eLearning, Research, Technology, etc.) which has helped them to better understand and manage their operational areas.
Some of the key responses to areas where change was indicated in the survey results are listed below. For a full summary of 2009 and 2012 survey results please click here.
Some Key Messages from Staff
KPIs Based on Staff Survey Results
Institutional Key Performance Indicator 8:
Maintain the overall response rate in the University’s three-yearly staff engagement survey (67%) and
a. improve the result in the ‘Progress’ index (57%) and
b. maintain the result in the ‘Job Satisfaction’ scale (83%).
Workforce Plan Key Performance Indicator 10:
Maintain the overall response rate in the 2014/15 staff survey and
a. improve the results in the Progress index (57%)
b. maintain the results in the Job Satisfaction scale (83%)
c. improve the results in the Results Focus scale (71%)
d. improve the results in the Diversity scale (67%)
e. maintain the results in the Safety scale (67%)
f. improve the results in the Leadership scale (43%)
g. improve the results in the Cross-Unit Co-operation scale (27%)
h. improve the results in the Learning and Development scale (52%)
i. improve the results in the Performance and Professional goal setting scale (59%)
Our Ongoing Responses to the Survey
|Overall the Leadership result improved by 10 percentage points from 33% in 2009 to 43% in 2012|
|Overall the Career Opportunities result improved by 3 percentage points from 34% in 2009 to 37% in 2012|
|Overall the Cross-Unit Cooperation result improved by 3 percentage points from 24% in 2009 to 27% in 2012|
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