Associate Professor Anne Zahra

Anne Zahra

Associate Professor of Tourism and Hospitality Management

About Anne

Associate Professor Anne Zahra commenced her academic career at the University of Waikato in 2000. She brings her past industry background in financial management and senior management positions to Australia's tourism and hospitality industry. Anne lectures in both tourism and hospitality management fields, authoring one of the most commonly used text books on law for tourism and hospitality management students in New Zealand.

Anne has a strong research interest in organisational structures and policy-making, and has become an acknowledged expert on these aspects with respect to New Zealand. Other research interests include organisational issues associated tourism planning and destination management, volunteer tourism, human resource issues in the hospitality industry, yield management, chaos theory, multi-paradigmatic research methodologies and the ontological and epistemological foundations of tourism and hospitality research

Research Interests

Chaos theory,
Human resource issues in the hospitality industry,
Multi-paradigmatic research methodologies,
Ontological and epistemological foundation of tourism and hospitality research,
Organisational issues associated with tourism planning and destination management,
Volunteer tourism,
Yield management.

Recent Publications

  • Zahra, A., & Abahussain, M. (2016). What motivates the tourists to choose a particular accommodation in Hamilton, New Zealand. In New Zealand Tourism and Hospitality Research Conference 2016 (pp. 2 pages). Christchurch, New Zealand.

  • Zahra, A., & Abahussain, M. (2016). Local community perceptions of barriers to domestic tourism in Saudi Arabia and proposed initiatives. In New Zealand Tourism and Hospitality Research Conference 2016 (pp. 1 page). Christchurch, New Zealand: University of Canterbury.

  • Dassanayake, C., Zahra, A., & Cave, J. (2015). The role of consumption values in the destination decision-making process. In CAUTHE 2015 Conference (pp. 123-134). Gold Coast, Australia.

  • Asfew, T., & Zahra, A. (2014). Challenges in the tour operating business: The case of Ethiopia. In New Zealand Tourism and Hospitality Research Conference (pp. 43 pages). Hamilton, New Zealand.

Find more research publications by Anne Zahra


Critical management studies,
Cultural Tourism,
Hospitality Management,
Tourism Policy and Planning,
Tourist Behaviour.

Contact Details

Room: MSB.4.04
Phone: +64 7 858 5087