Professor John Oetzel

John Oetzel

Professor of Management Communication

Qualifications: PhD, Iowa; Masters of Public Health, New Mexico

About John

Originally from the United States, Professor John Oetzel previously taught at the University of New Mexico. He teaches courses in conflict management, intercultural communication, health communication, research methods, and high performance teams. He has consulted with a number of for-profit and governmental organisations including Intel, Los Alamos National Laboratory (U.S.), the New Mexico Department of Infectious Disease, and the New Mexico Human Services Department. The topics include applied research, workplace and team relations, conflict, and health services.

His research investigates conflict in teams and across cultures, health service delivery, and partnerships between communities and academics to address health outcomes. “I am particularly interested in challenging conversations between people who have different group identities. These conversations have the opportunities for growth, creativity, and problem-solving, but also the chance to destroy relationships and teams.”

He is co-author (with Stella Ting-Toomey) of 'Managing Intercultural Communication Effectively' (2001, Sage) and editor (with Stella Ting-Toomey) of 'The Sage Handbook of Conflict Communication' (2006, Sage). His is author of 'Intercultural Communication: A Layered Approach' (2009, Pearson). He is also the author of more than 100 articles and book chapters.

He is currently working on two national sciences challenge projects: 1) He Pikinga Waiora--develops and tests an implement framework for chronic health interventions for Maori communities (Healthier Lives National Science Challenge, 2016-19); and 2) Kaumatua Mana Motuhake--develops and tests and tuakana-teina/peer educator model for kaumatua that is a strengths-based approach (Ageing Well National Science Challenge, 2017-19). He is also working on a project funded by the US National Institute for Nursing Research examining a tool kit for enhancing the quality of community-based participatory research processes (2016-20).

Papers Taught

Recent Publications

  • Brown, D., Miller, S., & Oetzel, J. (2017). Communication network structures and content of men with prostate cancer: Models for explaining health-related quality of life. Health Communication, online, 11 pages. doi:10.1080/10410236.2017.1286574

  • Oetzel, J., Scott, N., Hudson, M., Masters-Awatere, B., Rarere, M., Foote, J., . . . Ehau, T. (2017). Implementation framework for chronic disease intervention effectiveness in Maori and other indigenous communities. Globalization and Health, 1-13. doi:10.1186/s12992-017-0295-8 Open Access version:

  • Oetzel, J., Boursaw, B., Wallerstein, N., Morales, L., Kastelic, S., Ortiz, K., . . . Dickson, E. (2017). Explaining the link between CPBR context, processes, and outcomes: Theoretical mechanisms in a national study of community-engaged research projects. In APHA (American Public Health Association) 2017 Annual Meeting and Expo. Atlanta, USA.

  • Oetzel, J. (2017). Reducing health inequities: Practical application of the culture-centred approach and community-based participatory research conceptual model. In 67th Annual ICA Conference. San Diego, USA. Retrieved from

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Contact Details

Room: MSB.4.34
Phone: +64 7 838 4431