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Tourism and Hospitality Management

Tourism and hospitality is one of the world's largest industries and a major player in New Zealand's economy – we need experts to steer that growth. Learn how to manage sustainable operations that will make a lasting impressions on visitors.

Please note: Tourism and Hospitality Management is currently available as a postgraduate subject, and will also be offered as an undergraduate subject in 2018. See Tourism Management for information about this subject if you started a bachelor's degree prior to 2018.

Tourism and hospitality is a fast-growing, vibrant industry that can take your career to new places - it's your ticket to work anywhere in the world!

Study Tourism and Hospitality Management to get the practical business know-how you need to pursue a management career in an industry that's focused on satisfying visitor needs.

Employers are looking for skilful, business-savvy operators who can plan, control, make strategic decisions, and understand commercial legal requirements - and that's where you come in.

The industry encompasses a wide range of businesses, such as hotels/resorts, cruise ships, sport and leisure operators, restaurants, cafes, bars, theme parks, entertainment, arts and cultural attractions, special events, and much more.

You might even decide to become an entrepreneur and start up your own tourism or hospitality business.

This subject involves predicting the future – finding out what visitors want, and deciding how best to deliver and manage those service expectations. You'll also learn about business strategy, marketing, commercial law, event management, health and safety issues, supply chain, human resources, communication, and leadership.

For more information about Tourism and Hospitality Management at Waikato, please visit the department's website.

Internationally recognised

Waikato is ranked in the world's top 150 universities for Accounting, Finance, Business & Management Studies, and Communication & Media Studies by the prestigious QS Subject Rankings.

Youll study at our internationally recognised Waikato Management School, which has Triple Crown Accreditation from and AMBA, placing it in the top 1% of all business schools worldwide.

Career Opportunities

  • Hote/resort/cruise ship manager
  • Tourism operations manager/consultant
  • Sport/leisure manager
  • Restaurant/bar owner/manager
  • Special events planner
  • Adventure tourism operator
  • Regional/national tourism promoter/advisor

Qualifications

Study Tourism and Hospitality Management in any of these qualifications

Graduate or postgraduate study lets you develop advanced knowledge in an area of management that you are passionate about, giving you an edge in the job market.

Choose from the following options:

For more information about the best study pathway for you, please talk to an adviser in the Management Student Centre (MSC).

Waikato Management School has a vibrant student culture that offers plenty of social and learning opportunities.

You can meet like-minded people through student clubs, such as:

We also have a WMS student mentoring programme to  help ease the academic and social transition from high school to university, by connecting you with other students who've been in your shoes before.

Student mentors can offer advice on everything from papers, study strategies, student groups and resources to entertainment and social activities.

Check out the Waikato Management School Facebook page for the latest news and events.

Graduate Certificate in Tourism and Hospitality Management (GradCert(THMgt))

To complete the requirements for a Graduate Certificate in Tourism and Hospitality Management, you must pass 60 points at 100-level or above and include at least 40 points at 300-level or above. At least 40 points must be from one subject area.

The specific requirements for Tourism and Hospitality Management are that you must include the paper:

  • TOMG201 Tourism Management

And choose 40 points from:

  • TOMG304 Tourism and Hospitality Law
  • TOMG306 Hospitality Management Decision Making
  • MKTG354 / 454 Marketing of Services
  • STMG385 Strategy for Enterprise
  • TOMG405 Entrepreneurship in Tourism and Hospitality
  • TOMG406 Hospitality Operations and Sustainable Management
  • TOMG409 Destination Management

Please note: You may need to meet any additional paper prerequisites unless a waiver is obtained and depending upon your programme of study.

Graduate Diploma in Tourism and Hospitality Management (GradDip(THMgt))

To complete the requirements for a Graduate Diploma in Tourism and Hospitality Management, you must pass 120 points at 100-level or above and include at least 80 points at 300-level or above, and pass the Writing Competency Module.

The specific requirements for Tourism and Hospitality Management are that you must include the papers:

  • TOMG201 Tourism Management
  • TOMG202 Managing Tourism Demand and Behaviour

And choose 80 points from:

  • TOMG304 Tourism and Hospitality Law
  • TOMG306 Hospitality Management Decision Making
  • TOMG307 Consumer Perspectives in the Tourism and Hospitality Industry
  • TOMG380 Aviation Management
  • MKTG354/454 Marketing of Services
  • TOMG404 Event Management Strategies
  • TOMG405 Entrepreneurship in Tourism and Hospitality
  • TOMG406 Hospitality Operations and Sustainable Management
  • TOMG409 Destination Management
  • TOMG496 Tourism and Hospitality Internship: From Theory to Practice

Please note: You may need to meet any additional paper prerequisites unless a waiver is obtained and depending upon your programme of study.

Postgraduate Certificate in Tourism and Hospitality Management (PGCert(THMgt))

To complete the requirements for a Postgraduate Certificate in Tourism and Hospitality Management, you must pass 60 points at 500-level from one subject area and meet the specific requirements prescribed for any subject.

The specific requirements for Tourism and Hospitality Management are that you must meet with the department's Graduate Convenorto discuss an appropriate personal programme of study.

Please note: If you fail a paper then you may repeat it once. If you fail more than one paper, or you fail the same paper twice, then you will not be permitted to proceed with the certificate. You may need to meet any additional paper prerequisites unless a waiver is obtained and depending upon your programme of study.

Postgraduate Diploma in Tourism and Hospitality Management (PGDip(THMgt))

To complete the requirements for a Postgraduate Diploma in Tourism and Hospitality Management, you must pass 120 points at 500-level and submit a Portfolio of Achievement (see the Postgraduate Diploma qualification information for further details). You must also meet the specific requirements prescribed for any subject. You can choose to take up to 30 points from other graduate subjects with the permission of the department's Graduate Convenor.

The specific requirements for Tourism and Hospitality Management are that you must meet with the department's Graduate Convenor to discuss an appropriate personal programme of study and include:

  • TOMG502 Tourism Planning and Environment
  • TOMG503 Hotel and Resort Management

And choose 60 points from:

  • TOMG518 Tourism and Hospitality Human Capital Management
  • TOMG519 Tourist Behaviour and Markets
  • TOMG520 Hospitality Operations Service Management
  • TOMG590 Directed Study
  • TOMG591 Tourism Management Dissertation
  • TOMG592 Tourism Management Dissertation
  • ANTH515 Ethnographic Research
  • DEVS504 State Policies on Indigenous Development
  • GEOG521 Advanced Tourism Research
  • MNGT501 Research Methods in Management Studies

Please note: If you fail a paper or papers (no more than 30 points), then you may repeat the paper once, or take an alternative paper. If you fail more than 30 points you will not be permitted to proceed with the diploma. You may need to meet any additional paper prerequisites unless a waiver is obtained and depending upon your programme of study.

Contacts

Management Student Centre (MSC)

Phone: +64 838 4303 or 0800 654 303
Email: msc@waikato.ac.nz
Website: www.management.ac.nz/msc

Opening hours: 8.45am - 4.45pm Monday to Friday
Location: MSB.1.50, Hillcrest Road, University of Waikato, Hamilton

One of the best times to pop into MSC is Open Advice Day, held every Wednesday from 10am to 2pm.

Department of Tourism and Hospitality Management

Bobbie Wisneski
Administration manager

Phone: +64 7 838 4195
Email: bobbie@waikato.ac.nz

Associate Professor Asad Mohsin
Undergraduate Convenor

Email: ahmosin@waikato.ac.nz

Associate Professor Tim Lockyer
Graduate Convenor

Email: lockyer@waikato.ac.nz

Dr Jenny Cave
Graduate Convenor (PhD enquiries)

Email: cavej@waikato.ac.nz