Professor John Oetzel

John Oetzel

Professor of Management Communication

Qualifications: PhD, Iowa; Masters of Public Health, New Mexico

Personal Website:

About John

Originally from the United States, Professor John Oetzel previously taught at the University of New Mexico. He teaches courses in conflict management, health communication, and research methods. He has consulted with a number of for-profit and governmental organisations including Intel, Los Alamos National Laboratory (U.S.), the New Mexico Department of Infectious Disease, and the New Mexico Human Services Department. The topics include applied research, workplace and team relations, conflict, and health services.

His research investigates conflict in teams and across cultures, health service delivery, and partnerships between communities and academics to address health outcomes. “I am particularly interested in challenging conversations between people who have different group identities. These conversations have the opportunities for growth, creativity, and problem-solving, but also the chance to destroy relationships and teams.”

He is co-author of two books: with Stephen Littlejohn & Karen Foss, 'Theories of Human Communication', 2017, Waveland; and with Stella Ting-Toomey 'Managing Intercultural Communication Effectively' (2001, Sage). He is co-editor (with Stella Ting-Toomey) of 'The Sage Handbook of Conflict Communication' (2013, Sage) and (with Nina Wallerstein, Bonnie Duran, and Meredith Minkler) "Community-based participatory research for health' (2018, Jossey-Bass). His is author of 'Intercultural Communication: A Layered Approach' (2009, Pearson). He is also the author of more than 100 articles and book chapters.

He is currently working on two national sciences challenge projects: 1) He Pikinga Waiora--develops and tests an implement framework for chronic health interventions for Maori communities (Healthier Lives National Science Challenge, 2016-19); and 2) Kaumatua Mana Motuhake--develops and tests a tuakana-teina/peer educator model for kaumatua that is a strengths-based approach (Ageing Well National Science Challenge, 2017-19). He is also working on a project funded by the US National Institute for Nursing Research examining a tool kit for enhancing the quality of community-based participatory research processes (2016-20).

Papers Taught

Research Interests

Partnerships between academic and community researchers, health equity, co-design methodologies

Recent Publications

  • Simpson, M. L., Greensill, H. M., Nock, S., Meha, P., Harding, T., Shelford, P., . . . Reddy, R. (2019). Kaumatua mana motuhake in action: Developing a culture-centred peer support programme for managing transitions in later life. Ageing and Society, online, 1-24. doi:10.1017/S0144686X19000370

  • Ginossar, T., & Oetzel, J. (2019). ‘It’s a dark cloud’: experiences of social undermining among people living with HIV in New Mexico. Journal of Applied Communication Research, 47(2), 175-196. doi:10.1080/00909882.2019.1583358

  • Ginossar, T., Van Meter, L., Ali Shah, S. F., Bentley, J. M., Weiss, D., & Oetzel, J. G. (2019). Early impact of the patient protection and affordable care act on people living with HIV. Journal of the Association of Nurses in AIDS Care, 30(3), 259-269. doi:10.1097/jnc.0000000000000079

  • Wallerstein, N., Oetzel, J. G., Duran, B., Magarati, M., Pearson, C., Belone, L., . . . Dutta, M. J. (2019). Culture-centeredness in community-based participatory research: Contributions to health education intervention research. Health Education Research, 34(4), 372-388. doi:10.1093/her/cyz021

Find more research publications by John Oetzel


Communication; Health; Social Science Research

Contact Details

Room: MSB.4.34
Phone: +64 7 838 4431