The University of Waikato - Te Whare Wānanga o Waikato
ICT Self Help
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Your Guide To ICT Self Help Services

Need solutions to your everyday ICT needs? Here you will find information, tools and resources, along with how-to guidelines to help you get up to speed with the technology and services available at the University of Waikato.

Search Search

     To do a site search type a keyword in the Search field in the red banner. Any further searches done from the search results page search through all of Waikato pages.
You might find it easier to go to the 'How To Guides', 'Help & FAQs' or 'Site Map' in the banner on the right. They are all listed under topics / alphabetical.

OutagesPlease check here for Current Outages

LD Self ServiceLANDesk Workspace Self Service tool -Log Your Own Ticket

The University has provided a Workspace Self Service tool through which you can log your own tickets. You can also search for a previously logged ticket to check its status.

LearningApplication Help Files

A number of applications used accross the University have their own Help Files & How Tos e.g. Aku Mahi, Moodle, Panopto . . . and others have been created by the Service Desk and been placed here for easy reference. See also Learning and Development on this page (bottom right).

ICT User Tools & Services

A range of ICT User Tools & Services are available online. They include the following:

Campus Map

Find your location, where your classes are, parking, information points, emergency phones . . .

Online Timetable

Create your own timetable. Search papers by name and location . . .


How To Guides

Your step by step guide to various ICT services.

Help & FAQ's

View FAQs on our available topics.

Standards & Guidelines

View documented standards, guidelines & policies.

ICT Glossary

Site Map