What Is It?
Aku Mahi is the place where you can view and update your personal information, view your payslips, submit time-sheets, notify or book leave. There is a different portlet for staff and students and there are a few ways to access them.
Once your HR Contract has gone through your account needs to be set up in Payroll. If you are a new staff member it will depend on what stage this process is at. See troubleshooting below if you don't have access.
How Do I Access It?
You access Aku Mahi from the Staff or Student Portal under the tile Me.
Aku Mahi Log In
If you get the Aku Mahi login page DO NOT LOG IN. You only need to log in on the Waikato homepage. The login screen only appears if you logged out of it incorrectly previously and you have an old browser session. If you log in to that screen 3 times it will lock you out completely for 20 minutes.
Which Username Do I Use?
If you have both a staff and a student username you must access Aku Mahi using your staff username
If you only have a student username you must access Aku Mahi (Student) using your student username.
For access and related issues see Timesheets
If you require assistance for issues with your timesheets you should email Human Resource Management email@example.com
Access Once You Have Left
Access to Aku Mahi will end (after 5.00 pm) the last day of your HR Contract. Any queries you have after then need to go to Human Resource Management firstname.lastname@example.org
Check out the Aku Mahi Guidebook for information on your own details and if you are staff with management responsibilities you will also see Team Leader/Manager Help.
If you don't have access:
Clear the cache in your browser and try again
If you still don't have access:
- HR haven't entered your details into Payroll (check with HR)
- Your HR Contract has not been entered by HR yet (access through Waikato Homepage above)
- You may have 2 entries in the accounts database with your username attached to one and your HR contract attached to another (contact Service Desk)
To check the last 2 bullet points log a Request with Kuhukuhu (see below) or call the Service Desk on 07 838 4008 if you are off campus and if you are on campus extn 4008. We can check if your contract has been entered or arrange for your accounts to be merged if necessary.
If you require assistance for any other issues with Aku Mahi you should log a Request with Kuhukuhu (see below) or if you don't have access email Human Resource Management email@example.com
Te Kuhukuhu Rārangi - Log Your Own Request
"Kuhukuhu" is our IT Service Catalogue. You can search for and log your own service requests. You can also view the status of your current requests and see the estimated delivery time for them, provide further information by adding notes or attaching files, and view a full history of all previous requests.
For anything urgent you should phone the Service Desk: ext 4008 (838 4008) for assistance.