What is it?
The Druva InSync Desktop Backup solution is a centralised solution for backing up University data residing on users' laptops and workstation computers.
When would I use it?
The risk of data being lost when stored on laptops and computers is very high – laptops are often stolen, laptop and workstation hard disks do occasionally fail, and data on laptops and workstations can be inadvertently deleted for a number of reasons. To reduce the risk of data loss, the University has implemented a desktop backup solution that automatically and unobtrusively backs up data on a user's laptop or workstation.
How do I access it?
Please log a job (details below) or contact your local desktop support staff, to have the software installed and configured for you.
How do I restore a folder or file?
Information on how to restore your folder or file.
Related links can be found below. To get back to these files from your Druva application click Help at the top right of your Druva screen > type Druva into the Search at the top the ICT Self Help homepage and click Enter..
The University has provided a Self Service tool through which you can log your own support tickets (jobs). You can also search for a previously logged ticket to check its status. For urgent jobs you can phone the ITS Service Desk: ext 4008 (838 4008) for support.