What is it?
The Druva InSync Desktop Backup solution is a centralised solution for backing up University data residing on users' laptops and workstation computers.
How do I access it?
Please log a job in Kuhukuhu (details below) or contact your local desktop support staff, to have the software installed and configured for you. This software is not default, and needs to be requested.
When would I use it?
The risk of data being lost when stored on laptops and computers is very high – laptops are often stolen, laptop and workstation hard disks do occasionally fail, and data on laptops and workstations can be inadvertently deleted for a number of reasons. To reduce the risk of data loss, the University has implemented a desktop backup solution that automatically and unobtrusively backs up data on a user's laptop or workstation.
How do I restore a folder or file?
Information on how to restore your folder or file.
Related links can be found below. To get back to these files from your Druva application click Help at the top right of your Druva screen > type Druva into the Search at the top the ICT Self Help homepage and click Enter..
How To Guides
Help & FAQs
Policy & Standards
Te Kuhukuhu Rārangi - Log Your Own Request
"Kuhukuhu" is our IT Service Catalogue. You can search for and log your own service requests. You can also view the status of your current requests and see the estimated delivery time for them, provide further information by adding notes or attaching files, and view a full history of all previous requests.
For anything urgent you should phone the Service Desk: ext 4008 (838 4008) for assistance.