Software Centre for Windows 10 Computers
The Windows Software Centre self service portal allows staff to manage software installation, updates and removal of unwanted applications themselves without the need for any ITS assistance.
The pool of available software in Software Centre will continue to grow over time.
Software Centre is available on all University of Waikato Windows 10 computers.
Mac users can do the same through Self Service.
How to use the University of Waikato Software Centre
Note: For staff working on a University desktop or laptop computer from off-campus - a VPN connection (Forticlient VPN) must be established before undertaking the following steps.
1. Opening Software Centre
- Use one of these options to make Software Center visible:
- Click on the Start Menu and type Software Centre
OR - On your keyboard strike the Windows Key and type Software Centre
- Start typing the words: Software Center without pausing, it will filter down automatically to display Software Centre in the list.
- Select Software Center from the best match search list
2. Finding software
- Look through the full list of available software using the right-hand side scroll bar
or
- Enter a keyword in the top-right search box
Note: Software availability may differ on a per-computer basis.
If you can't find the software you need in Software Centre, use the 'Request Software' link in the left-hand menu.
3. Installing Software
- Click on the software tile once
- Click on the 'Install' button
Note: if the installation fails a red 'Retry' button may appear and the 'status' will say 'failed'. If this occurs please contact the Service Desk via a Kuhukuhu request, or phone 07 838 4008 so that the problem can be investigated.
4. Uninstalling Software
- Click on the software tile once
- Click on the 'Uninstall' button
Note: this may be greyed out if it cannot be uninstalled from Software Centre. If this occurs please contact the Service Desk via a Kuhukuhu request, or phone 07 838 4008 so that this can be done for you.
Te Kuhukuhu Rārangi - Log Your Own Request
"Kuhukuhu" is our IT Service Catalogue. You can search for and log your own service requests. You can also view the status of your current requests and see the estimated delivery time for them, provide further information by adding notes or attaching files, and view a full history of all previous requests.
For anything urgent you should phone the Service Desk: ext 4008 (838 4008) for assistance.