Add a Printer
You will need to find out the queue name of your local/department printer so you can add a printer to your computers 'Devices and Printers'.
You can make one printer your default printer and you will be able to choose another printer (e.g. colour printer) from your list for individual print jobs. You can check out Printers on Campus to find out some printer device information.
The University has Konica Minolta Multi Function Devices (for printing, scanning and photocopying) across campus which staff can use. These have set charges as follows:
Photocopying is 10 cents per page. Printing as follow:
|A4 Black & White||5 cents|
|A4 Colour||46.16 cents|
|A3 Black & White||10 cents|
|A3 Colour||92.32 cents|
|Duplex cost is double the single cost.|
Each school/department have their own printers also and chargers on these printers could vary.
In order to be able to do photocopying on the MFDs staff will need to register their cards by placing it on the MFD and entering their Waikato username and password the first time they use it. You must enter your username NOT email address when doing this or it will not work.
Follow Me Printing for Staff.
The University has implemented 'Follow Me' printing functionality for staff.
This is available from all the staff Konica Minolta MFDs on the Hamilton campus. The queue is based on a C360 printer, but it will only be able to use the features of the MFD where the job is released. (So a colour job will be printed in black and white if released/printed on a black and white MFD and be charged as greyscale).
When staff print to this print queue, the job is held for 24 hrs before being deleted. During this time, staff can release the print job from any staff MFD on campus by swiping their Cardax card (or new Staff ID card). Any print jobs for that user will automatically be released from the print queue and printed without any buttons being pressed. Only jobs that are printed are charged.
PLEASE NOTE: Once the print job/s has started to be printed, staff should press the Logout button on the MFD otherwise their account can continue to be used until it times out.
Deleting Print Jobs
To delete a print job, you will need to contact the ITS Service Desk (07)838 4008 and request the job to be deleted from the print queue. You will need to provide your username and the name of the printer you are printing to.
Please note that if you are printing directly to a printer, these jobs will print automatically. Only jobs sent to the KM-Staff queue can be deleted as they require a swipe card to release the jobs.
If you want to print a file or document and are not connected to the University wired network, you can connect to Eduroam and do this via wireless printing.
It is important that when printing multiple sets of a document from any application that the collate option is de-selected from the print dialogue box (NOT the printer Properties).
This option is the applications way of dealing with sorted sets for printing to a desktop printer. For example if you wanted 10 sets of a 5 page document the application with this option selected sends down fifty pages to the printer. This becomes quite significant when you have more originals as 20 sets of a 50 page document sends one thousand pages to the printer.
Possible Issues if Collate Not Unchecked
The Collate option here has a tendency to cause strange results because of its ability to override settings made in the printer properties. A couple of possible issues if this is not disabled when printing to a MFD are;
- If you request the sets to be stapled they are all stapled together as a single document.
- If you are printing an odd number of pages double-sided there is the possibility that page 1 of the second set is printed onto the back of the last page of the previous set.
- If it is a large document heavy in graphics it has to process each page. Whereas if the collate is de-selected then only the original few pages are processed but multiple sets are created.
With Collate De-selected
So as in the above example the 5 pages will be sent to the printer and processed and then 10 sets generated instead of 50 individual pages being processed. This impacts on the time a job takes to print. If a complex page takes minutes to process then processing this page multiple times adds to the length of time before job completion.
Some applications (such as Adobe Reader) have the option grayed out until a quantity greater than one is entered. Once a value higher than one is entered then the option can be changed.
The default setting is determined by the application. It is on by default to start with. Normally once a document has been printed with it off then it stays that way for respective documents until it comes across an older document that has been saved with the setting on.
So it pays for you to be aware that it is something you should check everytime you print multiple sets.
Te Kuhukuhu Rārangi - Log Your Own Request
"Kuhukuhu" is our IT Service Catalogue. You can search for and log your own service requests. You can also view the status of your current requests and see the estimated delivery time for them, provide further information by adding notes or attaching files, and view a full history of all previous requests.
For anything urgent you should phone the Service Desk: ext 4008 (838 4008) for assistance.