Student Accounts


All students need a computer account. You will be required to abide by the University of Waikato Computer System Regulations.

As a new student, your User Name will be generated upon first creating an account.  This login will have basic access to enrolment in MyWaikatoHalls of Residence and other university services.

Once your paper selections have been made and you have accepted the enrollment agreement, your User Account will be fully enrolled in our system as a "Student" account and you will gain access to Moodle and other teaching and learning systems.

A Student User account will give you the following:

  1. an email account
  2. internet access
  3. access to computer labs provided by your school of study for coursework and assignments.
  4. access to printing, scanning and copying
  5. access to H: Drive (Home Share) - a 2 GB secure file storage space also accessible off Campus (Web Drive / Web Home)
  6. access to the University online services (such as iWaikato, Moodle, My Web etc.)

All students of the University of Waikato are entitled to a Student ID Card. However online enrollments and online learning students must request these from our enrolment centre.


Your username is assigned by the computer system when created by Waikato University. It is usually your initials followed by a number, (e.g. John James Smith might have a username of jjs4. The number only indicates that other people before you have these initials).

Your username will be emailed to your registered personal email address upon creation of your University of Waikato User account. Because the username is created brand new, your access will be limited initially.


New students will set their password when first registering for the University of Waikato. 
For returning students, your password will be whatever you last set it to.

The Waikato Login is at > Login - It has the "forgotten password" link to the password reset tool.  This can be found in several locations on our website including the login page.

Your password must be between 7-120 characters long. It can (and should) contain letters, numbers, special characters (eg @!#^*$). Note: some special characters may not work. You can use upper and lower case characters. It should not be something that could easily be guessed, such as your name, username or birthday.

Some School's labs may have different passwords to log in. If so you will have to speak to the computer support people in those areas for any access/password issues.

Password Self-Reset

On the University of Waikato Web Login page there is a Have you forgotten your password link. If you click this link, you are guided through the password reset process, which includes a security code is sent to your cell phone number or email address as recorded in the University’s student management system. For this reason, students are recommended to keep their contact details up to date (this can be done by checking your details in MyWaikato.)

Kuhukuhu Self Service Portal Te Kuhukuhu Rārangi - Log Your Own Request

"Kuhukuhu" is our IT Service Catalogue. You can search for and log your own service requests. You can also view the status of your current requests and see the estimated delivery time for them, provide further information by adding notes or attaching files, and view a full history of all previous requests.
For anything urgent you should phone the Service Desk: ext 4008 (838 4008) for assistance.