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Student Printing

Facilities have been provided UniCash to enable students to load money on their account to allow printing and photocopying. Students will need to maintain a positive balance to access these services.

PLEASE NOTE: Once you have received your ID Card, you will need to wait 20 minutes before you can add money to your account.

For more information on how to request a new or replacement ID Card, visit our Student ID Card page.

Students are able to send their course work and assignments to the printer in the computer lab they are working in or release it at any student Konica Minolta printer on campus, see below for instructions on ‘Follow Me Printing’.

IMPORTANT!! Always save your work first if you are printing a document, PowerPoint or PDF from Moodle or online. Failure to do so may result in blank pages coming out of the printer.

Follow Me Printing

All student (Konica Minolta) printers on campus, have been switched over to Follow me printing. This means students can now release their printing from any student printer on campus if they print to the queue // .

More information in printing can be found in these links:

Wireless Printing

If you want to print a file or document and are not connected to the University wired network, you can connect to UOW Students or UOW Halls and do this via wireless printing.

Printing Costs

The University has Konica Minolta Multi Function Devices (for printing and photocopying) accross campus which students can use. These have set charges as follows:

A4 Black & White 7.475 cents
A4 Colour 69 cents
A3 Black & White 14.95 cents
A3 Colour $1.38

Duplex cost is double the single cost.

Each school / department have their own printers also and charges on these printers could vary. Most black and white laser printers charge at only 10 cents per page, but colour printers are much more. Some have a one-off cost as well as a per-page cost. The Computer Support team for the lab where the printer is located will be able to tell you what the charging rates are for that printer.

Printing costs are debited against your UniCash account immediately after the print job finishes.

Printing Credits

The Service Desk does not accept or process requests for printing credits/refunds received directly from students.

If for some reason your printing does not get printed as expected, or does not come out at all we need to have this verified and investigated by a staff member. There are 2 reasons why a print job will fail. It will either be a user error or a printer error.

If there is a printing issue it needs to be investigated by a staff member so that if it is a printer error it can be fixed (logging a job to the Service Desk if they cannot fix it) so other students do not have the same problem. The staff member must also ascertain whether it is a printer problem or a user problem. If it is a printer problem then the staff member needs to request a credit for the student giving us a reason for the credit and the print job details.

Uploading Assignments

WMS students get charged when they submit an assignment via the web as it prints out a copy of the assignment for the lecturer.

LD Self ServiceLog Your Own Ticket

The University has provided a Self Service tool through which you can log your own tickets (jobs). You can also search for a previously logged ticket to check it's status. For urgent jobs you can phone the ITS Service Desk: ext 4008 (838 4008) for support.


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