Student Printing

Unicash is the facility to enable students to load money on their account to allow printing and photocopying. Students will need to maintain a positive balance to access these services.

PLEASE NOTE: Once you have received your ID Card, you will need to wait 30 minutes before you can add money to your account.

For more information on how to request a new or replacement ID Card, visit our Student ID Card page.

Students are able to send their course work and assignments to the printer in the computer lab they are working in or release it at any student Konica Minolta printer on campus, see below for instructions on ‘Follow Me Printing’.

IMPORTANT!! Always save your work first if you are printing a document, PowerPoint or PDF from Moodle or online. Failure to do so may result in blank pages coming out of the printer.

Follow Me Printing

All student (Konica Minolta) printers on campus, have been switched over to Follow me printing. This means students can now release their printing from any student printer on campus if they print to the queue \\\student-follow-me.

More information in printing can be found in these links:

Wireless Printing

If you want to print a file or document and are not connected to the University wired network, you can connect to UOW Students or UOW Halls and do this via wireless printing.

Printing Costs

The University has Konica Minolta Multi Function Devices, for printing, scanning and photocopying, across campus for student use. These have set charges as follows:

A4 Black & White 9 cents
A4 Colour 83 cents
A3 Black & White 18 cents
A3 Colour $1.65

Duplex cost is double the single cost.

Each school / department have their own printers also and charges on these printers could vary.

Printing costs are debited against your Unicash account immediately after the print job finishes.

Unicash - Printing and Photocopying

All students have a Unicash account which is accessed via your student ID card and is used to pay for printing and photocopying. You can top up your Unicash account online or at the Kiosks in the Student Centre on level 2 and 4. Tauranga students can only topup online.

To add money to your Unicash account online you need a credit card or bank account with internet banking (we suggest one of the major banks). To add the money visit the UniCash payments website and follow the prompts, this link can also be found on the Student Portal page.

Please Note: If you close your browser too soon during this process your Unicash account may not be credited for up to 15 minutes.

You can check your Unicash balance via the student portal, you will also find a link to Unicash top up there as well.

No refunds are available from Unicash so only load what you think you will need. Any unused balance will be written off after two years.

Printing Credits/Refunds

The Service Desk does not accept or process requests for printing credits/refunds received directly from students.

If for some reason your printing does not get printed as expected or does not come out at all we need to have this verified and investigated by a staff member. There are 2 reasons why a print job will fail. It will either be a user error or a printer error. We do not refund user errors so please be sure you have set the correct preferences and are printing the document/s you are wanting to print before releasing for printing.

If there is a printing issue it needs to be investigated by a staff member so that if it is a printer error it can be fixed (logging a job to the Service Desk) so other students do not have the same problem. The staff member must also ascertain whether it is a printer problem or a user problem. If it is a printer problem then the staff member needs to request a credit for the student giving us a reason for the credit and the print job details.

Kuhukuhu Self Service Portal Te Kuhukuhu Rārangi - Log Your Own Request

"Kuhukuhu" is our IT Service Catalogue. You can search for and log your own service requests. You can also view the status of your current requests and see the estimated delivery time for them, provide further information by adding notes or attaching files, and view a full history of all previous requests.
For anything urgent you should phone the Service Desk: ext 4008 (838 4008) for assistance.