The University of Waikato - Te Whare Wānanga o Waikato
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UniCash is the term used for money that is put on a student's ID card to allow printing photocopying and scanning. A student must have a positive UniCash balance to carry out any of these functions.

Adding Credit to Your ID Card

Students who wish to add money to their UniCash account (ID Card) can do this two ways; visit the website and follow the instructions or go to one of the UniCash Kiosks in the Student Centre computer lab on level 2 and level 4, these machines take cash, eftpos and credit/debit cards.

On the website, you can use your credit/debit card or a bank account capable of internet banking (we suggest one of the major banks). If you switch from using your card to online banking you need to make sure you clear/refresh the browser first - you can't leave it half done as it could cause issues.

If you close your browser too soon during this process your UniCash account may not be credited for up to 15 minutes.

PLEASE NOTE: If you have just received your ID card you will need to wait 30 minutes before you can add money to your UniCash account or use it for printing and copying.

Checking Your UniCash Balance

You can check your UniCash balance by going to the Student Portal. The system displays the current balance as well as the history of transactions.

UniCash Refunds

The University do not give refunds on UniCash balances. Students are advised to place only small amounts on their card at a time. Any unused balance will be removed after 2 years.

Do You Need Help?

If you are in the Student Centre, you can visit the ITS Tech Desk on level 2 in the computer lab, or use one of the support phones in the east wing labs. Press 1 and an IT staff member will come and assist you.

If you would like to log a Request to ITS Service Desk please use the link below (Kuhukuhu), or you can find it on the Student Portal at any time.
More help can be found on our Student ID Card page.

Kuhukuhu Self Service Portal Te Kuhukuhu Rārangi - Log Your Own Request

"Kuhukuhu" is our IT Service Catalogue. You can search for, see the estimated delivery time for, and log your own service requests. You can also view the status of your current requests - providing further information by adding notes or attaching files, and view a full history of all previous requests. For anything urgent you should phone the Service Desk: ext 4008 (838 4008) for assistance.


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