UniCash is the term used for money that is put on a student's ID card to allow printing photocopying and scanning. A student must have a positive UniCash balance to carry out any of these functions.
Adding Credit to Your ID Card
Students who wish to add money to their UniCash account (ID Card) can do this two ways; visit the UniCash payments website which is also accessible from the Student Portal and follow the instructions or go to one of the UniCash Kiosks in the Student Centre computer lab on level 2 and level 4, these machines take cash, eftpos and credit/debit cards.
On the website, you can use your credit/debit card or a bank account capable of internet banking (we suggest one of the major banks). If you switch from using your card to online banking you need to make sure you clear/refresh the browser first - you can't leave it half done as it could cause issues.
If you close your browser too soon during this process your UniCash account may not be credited for up to 15 minutes.
Download a printable guide on how to add credit to your Unicash account in My Monitor
PLEASE NOTE: If you have just received your ID card you will need to wait 30 minutes before you can add money to your UniCash account or use it for printing and copying.
Checking Your UniCash Balance
You can check your UniCash balance by going to the Student Portal. The system displays the current balance as well as the history of transactions.
The University do not give refunds on UniCash balances. Students are advised to place only small amounts on their card at a time. Any unused balance will be removed after 2 years.
Do You Need Help?
If you are in the Student Centre, you can visit the ITS Tech Desk on level 2 in the computer lab, or use one of the support phones in the east wing labs. Press 1 and an IT staff member will come and assist you.
Te Kuhukuhu Rārangi - Log Your Own Request
"Kuhukuhu" is our IT Service Catalogue. You can search for and log your own service requests. You can also view the status of your current requests and see the estimated delivery time for them, provide further information by adding notes or attaching files, and view a full history of all previous requests.
For anything urgent you should phone the Service Desk: ext 4008 (838 4008) for assistance.