How To Guides

These how to guides are organised into categories, listed below. See also listing by A-Z

AV Services and Equipment

Aku Mahi

Android Apps

Computer Software

Computers and Laptops

Desktop Backup



Free Software for Staff and Students

Google Apps

Mobile Device Roaming



Phone Services

Printers on Campus


Smartphones and Tablets

Staff Accounts

Staff Email

Staff Printing

Student Accounts

Student Centre

Student Email

Student Internet

Student Printing

Teaching Rooms



University Network

User Access Requests

Video Conference


Wireless Access for Staff

Wireless Printing

Zoom Web and Video Conferencing

iOS Apps

iWaikato Apps for Staff

iWaikato Apps for Students

Kuhukuhu Self Service Portal Te Kuhukuhu Rārangi - Log Your Own Request

"Kuhukuhu" is our IT Service Catalogue. You can search for and log your own service requests. You can also view the status of your current requests and see the estimated delivery time for them, provide further information by adding notes or attaching files, and view a full history of all previous requests.
For anything urgent you should phone the Service Desk: ext 4008 (838 4008) for assistance.