How To Guides
These how to guides are organised into categories, listed below. See also listing by A-Z
- AV Services and Equipment
- Aku Mahi
- Android Apps
- Computer Software
- Computers and Laptops
- Desktop Backup
- EdLinked
- Finance
- Free Software for Staff and Students
- Google Apps
- Mobile Device Roaming
- Moodle
- Panopto
- Phone Services
- Printers on Campus
- Research
- Smartphones and Tablets
- Staff Accounts
- Staff Email
- Staff Printing
- Student Accounts
- Student Centre
- Student Email
- Student Internet
- Student Printing
- Teaching Rooms
- Turnitin
- UniAccess
- University Network
- User Access Requests
- Webdrive
- Wireless Access for Staff
- Wireless Printing
- iOS Apps
- iWaikato Apps for Staff
- iWaikato Apps for Students
AV Services and Equipment
Aku Mahi
Android Apps
- Configure Eduroam for Android
- Configure UOW Students for Android
- Eduroam @ The University of Waikato
- Google 2-step Verification
- How to Find the MAC Address of Your Device
- Podcasting - What is a Podcast?
- Popping Student Email
- Samsung Galaxy: 2Degrees Tips and Tricks
- Set Up Android for Roaming When Travelling
- UoW Connecting Your Android to Wireless
Computer Software
- Clear the Cache on your Computer
- Corel License
- Enable - Disable Pop Ups
- EndNote
- Free Microsoft Office 365 ProPlus Download
- How can I access Microsoft Office Help?
- How To Create a PDF File
- NVivo
- Office 365 Installation Guide
- Qualtrics
- Setting Default Applications
- SPSS Premium
- Taking a Screenshot
- Teaching Room Software
Computers and Laptops
- Clear the Cache on your Computer
- Configure Eduroam for Apple OSX
- Configure Eduroam for Ubuntu 10.10
- Configure Eduroam for Windows 7 & 10
- Configure UOW Students for Windows
- Configure UOW Students for Windows 8 & 8.1
- Configure UOW Students WiFi Access for OSX
- Connect to UOW Halls Wired Network
- Connect to Wireless on Chromebook for Staff & Students
- Connect Your Laptop to the University Network
- Enable - Disable Pop Ups
- Find the Name of Your Computer
- Finding the MAC Address of Your Computer
- Visitor's Guide
- How do I find who my computer support person is?
- Map a Network Drive
- Student Computer Labs
- Taking a Screenshot
- What do I do if I am having trouble with my computer?
Desktop Backup
EdLinked
Finance
Free Software for Staff and Students
- Corel License
- EndNote
- Free Microsoft Office 365 ProPlus Download
- How can I access Microsoft Office Help?
- NVivo
- Office 365 Installation Guide
- Qualtrics
- Qualtrics set from address to @survey.waikato.ac.nz
- SPSS Premium
Google Apps
- Add a Mailbox to Outlook
- Calendar Access
- Google Drive
- How to access Resource Mailbox
- Manage Your Spam or Junk Email
- Set Forwarding in Gmail
Mobile Device Roaming
- Configure Eduroam for iPad
- Configure Eduroam for Windows 7 & 10
- Set Up Android for Roaming When Travelling
- Set Up iPhone for Roaming When Travelling
- UoW Connecting Your Android to Wireless
- UoW Windows Mobile Support guide
Moodle
- Add A You tube Video to Moodle
- Customize My Home Page in Moodle
- Getting started with Moodle
- How to find Moodle Help
- How to use Moodle - Student Help
- Information about [email protected]
- Moodle Access for Guest Lecturers
- Moodle Gradebook for Staff
- Moodle Help for Teaching Staff
- Moodle how to guides for teachers
- Podcasting - What is a Podcast?
Panopto
Phone Services
- Cisco Desktop Phone Quick Reference Guide
- Cisco User Manual
- Cisco Phone Buttons
- Visitor's Guide
- Online Phonebook Information
- Phonebook Updating
- Record Greetings - Cisco Voicemail
- Using Your Phone
- Voicemail
- What are the phone and call charges for desktop phones, Jabber and mobile phones?
Printers on Campus
Research
Smartphones and Tablets
- Configure Eduroam for Android
- Configure Eduroam for Apple OSX
- Configure Eduroam for iPad
- Configure Eduroam for iPhone and iPod Touch
- Configure Eduroam for Windows 7 & 10
- Configure UOW Students for Android
- Configure UOW Students for iPad
- Configure UOW Students for iPhone and iPod Touch
- Configure UOW Students for Windows 10
- Configure UOW Students for Windows 8 & 8.1
- Connect to UOW Halls Wired Network
- Eduroam @ The University of Waikato
- Free Microsoft Office 365 ProPlus Download
- Gmail for Mobile
- Google 2-step Verification
- How to Find the MAC Address of Your Device
- Podcasting - What is a Podcast?
- Popping Student Email
- Samsung Galaxy: 2Degrees Tips and Tricks
- Set Up Android for Roaming When Travelling
- Set Up iPhone for Roaming When Travelling
- Taking a Screenshot
- UoW Connecting Your Android to Wireless
- UoW Windows Mobile Support guide
- Wireless Setup for iPhone/iPad
- Wireless Coverage Map
Staff Accounts
- Accessing the HOME share
- Apple Mac Keychains
- How to Approve a Resource Request for a Staff Member
- How to Request a Resource (staff / department share)
- Staff ID Cards
Staff Email
- Accessing Gmail
- Add a Mailbox to Outlook
- Add an Event / Appointment to a Calendar
- Adding a Calendar
- Adding a Delegate in Gmail
- Archive my emails?
- Calendar Access
- Change Your Email Display Name
- Create a Signature in Gmail
- Gmail - Calendar Issues
- Gmail for Mobile
- Gmail Learning Centre
- Google Calendar Help Centre
- Google Calendar Learning Centre
- How to access Resource Mailbox
- How to use Gmail (video tutorial)
- How to use Google Calendar
- Manage Your Spam or Junk Email
- Outlook - Not Sending or Receiving Mail
- Set Forwarding in Gmail
- Setting a Rule / Filter in Gmail
- Setting a Vacation / Out of Office Message
- Setup Outlook to Use Gmail
- Wireless Setup for iPhone/iPad
Staff Printing
Student Accounts
- Accessing the HOME share
- Apple Mac Keychains
- How do I find who my computer support person is?
- How to Find the MAC Address of Your Device
- Student ID Cards
Student Centre
Student Email
- Accessing Gmail
- Add an Event / Appointment to a Calendar
- Adding a Calendar
- Archive my emails?
- Calendar Access
- Change Your Email Display Name
- Create a Signature in Gmail
- Gmail for Mobile
- Gmail Learning Centre
- Google Calendar Help Centre
- Google Calendar Learning Centre
- How to use Gmail (video tutorial)
- How to use Google Calendar
- Outlook - Not Sending or Receiving Mail
- Popping Student Email
- Set Forwarding in Gmail
- Setting a Rule / Filter in Gmail
- Setting a Vacation / Out of Office Message
- Wireless Setup for iPhone/iPad
Student Internet
- Configure UOW Students for Android
- Configure UOW Students for iPad
- Configure UOW Students for iPhone and iPod Touch
- Configure UOW Students for Windows
- Configure UOW Students for Windows 10
- Configure UOW Students for Windows 8 & 8.1
- Configure UOW Students WiFi Access for OSX
- Connect to UOW Halls Wired Network
- Connect to Wireless on Chromebook for Staff & Students
- UoW Windows Mobile Support guide
- Wireless Setup for iPhone/iPad
- Wireless Coverage Map
Student Printing
Teaching Rooms
Turnitin
UniAccess
- How to Approve a Resource Request for a Staff Member
- How to Request a Resource (staff / department share)
- Map a Network Drive
- Moodle Access for Guest Lecturers
University Network
- Connect Your Laptop to the University Network
- Visitor's Guide
- How do I find who my computer support person is?
- Map a Network Drive
- Student Computer Labs
- Waikato Visitor and Guest Network
User Access Requests
Webdrive
Wireless Access for Staff
- Configure Eduroam for Android
- Configure Eduroam for Apple OSX
- Configure Eduroam for iPad
- Configure Eduroam for iPhone and iPod Touch
- Configure Eduroam for Ubuntu 10.10
- Configure Eduroam for Windows 7 & 10
- Connect to Wireless on Chromebook for Staff & Students
- Eduroam @ The University of Waikato
- Google 2-step Verification
- Set Up Android for Roaming When Travelling
- Set Up iPhone for Roaming When Travelling
- UoW Connecting Your Android to Wireless
- UoW Windows Mobile Support guide
- Waikato Visitor and Guest Network
- Wireless Setup for iPhone/iPad
- Wireless Coverage Map
Wireless Printing
iOS Apps
- Apple Mac Keychains
- Clear the Cache on your Computer
- Configure Eduroam for Apple OSX
- Configure Eduroam for iPad
- Configure Eduroam for iPhone and iPod Touch
- Configure UOW Students for iPad
- Configure UOW Students for iPhone and iPod Touch
- Configure UOW Students WiFi Access for OSX
- Eduroam @ The University of Waikato
- Google 2-step Verification
- How to Find the MAC Address of Your Device
- Podcasting - What is a Podcast?
- Popping Student Email
- Set Up iPhone for Roaming When Travelling
- Setting Default Applications
- Wireless Setup for iPhone/iPad
iWaikato Apps for Staff
- Academic Staff Portfolio Guide
- How do I cancel / close a Purchase Order?
- How to use Āku Mahi
- Where can I access IRIS?
- PCard Training for Cardholders & Approvers - PowerPoint
- Purchase and Finance Manual.pdf
- Timesheets
iWaikato Apps for Students
Te Kuhukuhu Rārangi - Log Your Own Request
"Kuhukuhu" is our IT Service Catalogue. You can search for and log your own service requests. You can also view the status of your current requests and see the estimated delivery time for them, provide further information by adding notes or attaching files, and view a full history of all previous requests.
For anything urgent you should phone the Service Desk: ext 4008 (838 4008) for assistance.