Accessing the HOME Share
All staff and students are provided with a personal network share for storing files and documents. This network share is linked to your account and can be accessed from any University of Waikato computer using your staff or student login.
As the HOME share (also known as H: Drive) is a network share, any files or documents saved to it move with you. This means they are available to access no matter which computer you are using on campus. You don't have to keep using the same machine.
Home share can be accessed one of three ways:
Accessing HOME on a Windows computer
All University of Waikato computers will map your HOME share by default on a computer. It can be located by opening My Documents or another file on your computer.
You will see Computer, My PC or This PC on the left side. Typically it will be listed under one of these headings. You may need to expand (click the +) this to see it.
Accessing HOME on a MAC
If the Home drive doesn’t automatically show up on your desktop, you may need to remap it. You can access and make the Home Drive locally accessible on your Mac using the Self-Service application.
In the Applications folder, find and open the Self-Service application.
Click on the Sharing tab in the Categories section on the right side of the screen.
Under File Shares, you will see My HOME Share
The HOME drive will mount on your desktop. This may take a minute. Once the drive has mounted, double-click on the Home share icon to open it and access off-campus
Accessing the HOME share via WebDrive
For off-campus access, we have an online service called WebDrive. This is accessible from the staff/student homepage on the left side under Quick Links > Webdrive/WebHome
Information on WebDrive can be located in the Webdrive Help Guide
Log Your Own Ticket
The University has provided a Self Service tool through which you can log your own tickets (jobs). You can also search for a previously logged ticket to check its status. For urgent jobs you can phone the ITS Service Desk: ext 4008 (838 4008) for support.