Configure Eduroam for Apple OSXStaff Wireless Network - OSX Instructions

Click on the network icon in the task tray, bringing up the list of available networks, then click on eduroam

osx network icon

Staff Wireless Network - OSX Instructions

Enter your [email protected] then enter your domain password, click OK

osx authenticate

Staff Wireless Network - OSX Instructions

After a short period, eduroam should have a tick next it, showing that you are connected to eduroam

osx connected

Troubleshooting - Forget the Network

If you are having issues joining wireless it may be because your settings are trying to auto connect to another network which is out of range so you will need to Forget the Network. You can do this as follows:

  • Click on the Wi-Fi icon on the Menu Bar (top of screen) and choose Open Networks or go to the Apple menu > System Preferences > Network

choose icon

  • Select Wi-Fi from the network panel sidebar

wifi advanced

  • Click Advanced (bottom right corner)
  • Click the Wi-Fi tab and find the router/network to forget in the Preferred Networks list

choose network

  • Select the network then choose the [-] minus button to remove (forget) the wireless network
  • Confirm this by choosing Remove
  • Repeat as necessary for other Wi-Fi networks to forget
  • Click OK then exit out of System Preferences, choose to Apply if asked

Kuhukuhu Self Service Portal Te Kuhukuhu Rārangi - Log Your Own Request

"Kuhukuhu" is our IT Service Catalogue. You can search for and log your own service requests. You can also view the status of your current requests and see the estimated delivery time for them, provide further information by adding notes or attaching files, and view a full history of all previous requests.
For anything urgent you should phone the Service Desk: ext 4008 (838 4008) for assistance.