Student Wireless Network - Windows 7 Instructions

Configure Eduroam for Windows 7 & 10

For standard Windows 7, 8 & 10  desktop computers, laptops and tablets (but NOT Windows Surface RT or Windows phones) you can run the following pre-configured application that will do the setup for you or you can follow the step by step instructions below.

Please note, while the screenshots appear as windows 7, they are also the same for 8 and 10.

Connecting to Eduroam
Manual setup of Eduroam

Connecting to Eduroam

Open the Network and Sharing Center by clicking on the network icon in the task tray:

UOW Students

Click on eduroam

w7hp network icon

Click Connect 

w7hp connect

Enter your [email protected], your domain password, then click OK

w7hp authenticate

Click the down arrow next to Details, and verify that radius server is the name of the certificate. If this is the case (as shown below), click Connect

w7hp certificate

After a short delay, the entry eduroam in the list of available networks should say Connected, assuming that the right password has been entered

w7hp connected

Manual setup of Eduroam

If the automatic steps from above are not working, you can also use these instructions to manually connect to the eduroam wireless network.

Open the Network and Sharing Center by clicking on the network icon in the task tray:

UOW Students

Click on the "Set up a new connection or network" link:

new connection

Select the manually connect to a wireless network option:

manually connect

Fill in the form to match what is below

manual connect

manual connect 2

Check Security type and Encryption type are as below and click the Settings button

advanced settings

Ensure the four items are ticked as below, fill out the text box with, and set the Authentication Method to EAP-MSCHAP v2 then click the Configure button

select properties

Un-tick the box below, and click OK to exit the EAP MSCHAPv2 box, then click OK again to exit the Protected EAP Properties box.

EAP properties

Click the Advanced Settings button as below

wireless properties

Set the 802.1X settings as below, there is no need to change the 802.11 settings tab. After these are set, click OK and close the remaining open network properties boxes.

settings detials

Connect to Eduroam by clicking on the network icon in the task bar (see first picture at top of page), and select Eduroam. This should bring up the this Windows Security box (below). Enter your username and password you use to log onto windows.

stud authenticate

Windows will sometimes ask what type of network this is, select Work network.

work network

Kuhukuhu Self Service Portal Te Kuhukuhu Rārangi - Log Your Own Request

"Kuhukuhu" is our IT Service Catalogue. You can search for and log your own service requests. You can also view the status of your current requests and see the estimated delivery time for them, provide further information by adding notes or attaching files, and view a full history of all previous requests.
For anything urgent you should phone the Service Desk: ext 4008 (838 4008) for assistance.