Configure UOW Students for WiFi
These instructions can be used for Windows 7 8 & 10 with slight variation on instructions.
Open the Network and Sharing Center by right clicking on the network icon in the task tray:
Click on UOW Students.
Click the Connect button.
Enter your [email protected] then enter your domain password, click OK.
Click the down arrow next to Details, and verify that the radius server is tools.its.waikato.ac.nz . If this is the case (as shown below), click Connect.
After a short delay, the entry UOW Students in the list of available networks should say Connected, assuming that the right password has been entered.
Manual Setup of UOW Students
Open the Network and Sharing Center by right clicking on the network icon in the task tray:
Click on the "Set up a new connection or network" link:
Select the Manually connect to a wireless network option:
Fill in the form to match what is here:
Select Change connection settings
Set Security type, encryption type, and click on the Settings button:
Ensure the four items are ticked as follows, fill out the text box with tools.its.waikato.ac.nz and set the Authentication Method to EAP-MSCHAP v2, then click the Configure button:
PLEASE NOTE: Make sure Do not prompt user to authorize new servers . . . (above) is NOT ticked and for Windows 8 users (the drop-down above right) Don't ask user to authorize new servers . . . IS showing.
NOTE for Windows 10: Ensure you select Ask user to authorise new server rather than the above. It will then connect anyway rather than complaining about the certificate. (Choosing 'Don't ask . . seems to make it fail silently in the background.
Untick the box (below), and click OK to exit the EAP MSCHAPv2 box, then click OK again to exit the Protected EAP Properties box (the one directly above this sentence).
Click the Advanced Settings button
Set the 802.1X settings tab to look like this, no need to change the 802.11 settings tab. After these are set, click OK, and close the remaining open network properties boxes.
Note: Some users may find they need to disconnect at this stage and reconnect.
Connect to the UOW Students by clicking on the network icon in the task bar (see first picture at top of page), and selecting UOW Students. This should bring up this box. In here, enter your username, (add @students.waikato.ac.nz if on Tauranga campus) and your password you use to log on to windows.
Windows will sometimes ask what type of network this is, select Work network.
Te Kuhukuhu Rārangi - Log Your Own Request
"Kuhukuhu" is our IT Service Catalogue. You can search for and log your own service requests. You can also view the status of your current requests and see the estimated delivery time for them, provide further information by adding notes or attaching files, and view a full history of all previous requests.
For anything urgent you should phone the Service Desk: ext 4008 (838 4008) for assistance.