Connect Your Laptop to the Waikato Network (cabled & wireless)

NOTE: A reminder that the use of these facilities is subject to the University of Waikato Computer Regulations & Conditions.

These guidelines apply to both staff and students.

Using a Cable Connection

  1. Plug the live data cable into the laptop data cable port
  2. Ensure you laptop is set up to Obtain an IP address automatically. This is the default setting (see below).

At this point you will be able to access the University network - Waikato e.g. web pages and other network locations inside our firewall.

If you wish to go outside the University firewall e.g. the Internet, then students need to install the .PAC file as shown below.  Staff do not need to do this unless their local School or Department area (still) requires it.

Both staff and students who need the .PAC file will then need to authenticate with their current active username and password when they attempt to access the Internet.

Staff who do not need the .PAC file will usually be able to access the Internet from their logged in University PC without further authentication.

If you don't know whether you need the .PAC file put in the browser or not, see your local computer person or just try both ways i.e. with and without.

Using a Wireless Connection

Most recent laptops have wireless access built into them which can be turned on and off at request (by way of a switch or key combination).

One of the below symbols will be displayed in your task bar. Click on this to display your Wireless Network Connections.


Choose the wireless connection you want to connect.  For staff this will be eduroam, for students it will be either UOW Students or UOW Halls.  We now also have Waikato for guests and visitors.

NOTE: you will need to have authority to connect to these wireless connections e.g. be a current staff member, be a current student or fill in some information for guest/visitor access.

For instructions on how to connect your laptop to a specific wireless network, please see our Self Help Guides

How to Set - 'Obtain an IP address automatically'

  1. In a Windows environment open the Control Panel and open Network Connections.
  2. Right click the Local Network Connection window and select Properties
  3. Then select (click on) Internet Protocol (TCP/IP), and click the Properties button.
  4. Ensure that Obtain an IP address automatically is selected.
  5. Save your settings.
  6. Restart your computer.

Kuhukuhu Self Service Portal Te Kuhukuhu Rārangi - Log Your Own Request

"Kuhukuhu" is our IT Service Catalogue. You can search for and log your own service requests. You can also view the status of your current requests and see the estimated delivery time for them, provide further information by adding notes or attaching files, and view a full history of all previous requests.
For anything urgent you should phone the Service Desk: ext 4008 (838 4008) for assistance.