@ The University of Waikato
eduroam is a federated wireless access network that allows users from participating institutions to seamlessly roam to other eduroam locations. The eduroam network at the University of Waikato is operated in adherence to the Australian eduroam Policy Version 2.0.
If you are part of the University of Waikato academic or general staff, you have full access to the eduroam network, and we recommend you use the eduroam SSID as your default wireless connection.
Acceptable use policy
Please read the University of Waikato Computer Systems Regulations for your obligations when using our network.
Additionally, if you are a visitor to the University of Waikato, or a University of Waikato staff member that intends to visit other eduroam locations, please be aware that eduroam policy requires all users to either be over 18 years of age or have consent from a parent or guardian to use non-filtered internet access.
Wireless coverage areas
eduroam is available everywhere that is covered by the University of Waikato wireless network. This includes most buildings and common areas at the Hillcrest campus. For full details, see our wireless coverage map (530kb PDF).
To connect to eduroam with your University of Waikato account, use these settings (don't worry if your device doesn't offer to let you change all of these options):
|Wireless Security||WPA/WPA2 Enterprise|
|Encryption||TKIP or AES|
|EAP Type||PEAP (Protected EAP)|
|Password||your Waikato password|
Visitors from other eduroam institutions should use the same configuration as their home network.
Wireless Network Client Setup
General Setup Information
Password: Same as your waikato password
Wireless Security: WPA/WPA2 Enterprise
Authentication: PEAP (Protected EAP)
Anonymous identity: email@example.com
CA Certificate: Optional, see below.
Client Certificate: Not implemented, don't set one
PEAP Version: Version 0, others might work
Inner Authentication: MSCHAPv2
The SSL certificates used by the authentication servers should be accepted by most systems by default. See the instructions page for your system for more details.
Handheld Device Setup
iOS and Android
These devices have been tested to work successfully:
These devices running the following Windows mobile versions need two certificates installed to connect to the eduroam network.
- Windows Mobile 6.1, 6.2, 6.5
In Internet Explorer on the device, click on the two certificates in the SSL Certificates section, and click the install tab on the bottom of the screen.
The connection to eduroam should then connect successfully.
Desktop Operating Systems:
For standard Windows 7 & 8 desktop computers, laptops and tablets (but NOT Windows Surface RT or Windows phones) you can run the following pre-configured application that will do the setup for you.
Here is the server certificate, and the chain certificate used to sign it. Do not install these unless you know what you are doing! Most devices will link these to a certificate authority they trust by default and not require you to install them. Manually overriding your system's certificate settings can cause security issues. Please check the device setup pages above and only download these certficates if the instructions say you need them.
Network access available
University of Waikato users
Where possible, you will be authenticated onto your department network for full access to local services, KAREN, and your department's shared internet connection. Other staff will get limited acces to mail and web sites, plus full access to KAREN.
Eduroam for visitors
Full access to the University's 1Gbit/s KAREN connection, plus up to 1024kbit/s of shared internet bandwidth is available to visitors from other eduroam partners. This includes full access to VPN, HTTP, HTTPS, SSH, chat and mail.
Activity monitoring and logging
In accordance with the University of Waikato computer use regulations and Eduroam Australia policy, we will collect the following when you access the eduroam network at the University of Waikato:
- The User ID you login as.
- The MAC Address of the device you are using.
- The IP Address that your device is assigned on the network.
This information is kept for a minimum of three months and may be made available to eduroam security or technical contacts if required to investigate network issues.
If you need more assistance, please log a job in Landesk as below.
* eduroam is a TERENA registered trademark and is an abbreviation for educational roaming that originated from a European National Education and Research Networks (NRENs) project to deliver a user-friendly, secure and scalable internet access solution for visitors.
Log Your Own Ticket
The University has provided a Self Service tool through which you can log your own tickets (jobs). You can also search for a previously logged ticket to check it's status. For urgent jobs you can phone the ITS Service Desk: ext 4008 (838 4008) for support.