We recommend that all staff have their name, extension number and room details recorded in the University Online Phonebook. You will need to speak with your department Phonebook Updater to add or modify your details. It will take an overnight process for the system to update before you appear in the phonebook.
Phonebook Updaters are staff who have access to make changes to staff contact details in the University Online Phonebook. The staff name, username, department and position details are driven from the HR data and the updaters add the relevant contact details.
Becoming an Updater
Staff requiring access to update contact details should submit a Request through the Kuhukuhu for phonebook updater access, you will require an authorisation email from your manager.
Phonebook Updating Documentation can be found here .
If you are a staff member and are not listed in the online phonebook some things may be unavailable to you e.g. business cards. You will need to get your department phonebook updater to add you to the online phonebook (as above). Then after an overnight process you will appear in the phonebook and be able to order your business cards etc.These are ordered through Waikato Print's online shop Media Centre.
Te Kuhukuhu Rārangi - Log Your Own Request
"Kuhukuhu" is our IT Service Catalogue. You can search for and log your own service requests. You can also view the status of your current requests and see the estimated delivery time for them, provide further information by adding notes or attaching files, and view a full history of all previous requests.
For anything urgent you should phone the Service Desk: ext 4008 (838 4008) for assistance.