How to Find the MAC Address of Your Device

A MAC (Media Access Control) address is a number that identifies the network adapter(s) installed on your tablet or phone. The address is composed of up to 6 pairs of characters, separated by colons. To find your MAC address for your device on the campus network use one of the following methods.

For instructions on finding the MAC address of your computer, please see the instructions here.


  1. On your Home screen press the Menu button and Settings
  2. Scroll down to About Device and press Status
  3. Scroll down till you find the Wi-Fi MAC address entry
  4. This is you devices MAC address
  5. Directly below that is your Bluetooth MAC address. Bluetooth must be turned on in order to see it.


  1. On your Home screen press Settings
  2. Scroll down and press General then press About
  3. Scroll down till you see Wi-Fi Address
  4. This is the MAC address for your iDevice. This is the same for all iOS devices: iPhone, iPod and iPad
  5. If you need the Bluetooth MAC address it is located directly below the Wi-Fi address

Windows Phone 7 (or newer)

  1. Press the Windows Start key to open the Start Menu
  2. In the search box, type "cmd" and press enter
  3. In the Command Prompt type "ipconfig /all" and press enter
  4. The MAC address will be listed next to "Physical Address"

Video Games Console

For the purpose of connecting a video game console to the University of Waikato Free Student Wireless connections, users can just plug in via Ethernet then restart the console to authenticate.

Kuhukuhu Self Service Portal Te Kuhukuhu Rārangi - Log Your Own Request

"Kuhukuhu" is our IT Service Catalogue. You can search for and log your own service requests. You can also view the status of your current requests and see the estimated delivery time for them, provide further information by adding notes or attaching files, and view a full history of all previous requests.
For anything urgent you should phone the Service Desk: ext 4008 (838 4008) for assistance.