Add a Network Location

Adding a network place in Windows allows you to access FTP, Windows file shares, and some HTTP servers (with FrontPage extensions loaded) directly in My Network Places, without having to use an FTP client.

First you must request access to a shared drive by logging a Kuhukuhu Service Request.

Once the Service Desk have advised you that you have the requested access to map a network drive to a department share you must first log off the computer and back on again in order for the relevant permissions to be attached to your username.

Note: Please note that you will need to know the path/address of the network drive / folder you are attempting to connect before following these instructions. Mac's need the path converted to a compatible internet URL format.  If you are unsure of the address, you can ask fellow staff members or ring the ITS Service Desk on ext 4008.

NB: For access to network shares off campus, you will need to be connected to the VPN before accessing the network drive.

  1. Open the Start menu, then search and click "This PC."
  2. A Windows Explorer window will open. Right-click on "This PC" and select "Add Network Location."
  3. Click "Next" on the wizard that opens.
  4. Select "Choose a custom network location" and click "Next."
  5. Type in the address, FTP site, or network location, then select "Next."
  6. Type a name for the network and select "Next."
  7. Click "Finish" on the wizard.
  8. The location will now be listed under "Network Locations" in "This PC."

Map a Network Drive

People who have mapped the drive to a PC will see this type of address: Map Network Drive

    It needs to be converted back to the mapping address for PC and for Mac if you are providing it to other staff members:

  • PC - Take everything in the brackets, and add the start:  \\\USG-share\
  • Mac - Change the start, and change any backslashes (\) to a forward slash (/):  smb://

Windows 10

  • Click on File Explorer
  • Click on This PC
  • Click Computer tab

win 10 this PC

  • Click on the down arrow on the Map Network Drive icon > choose Map Network Drive

win 10 map drive

  • Choose a letter that is not being used (click the down arrow to find one that is free)


  • In the folder box type the path to the folder
  • Tick Reconnect at logon
  • Click Finish

Apple Mac

  1. Open Finder
  2. From the Menu Bar, click Go then Connect to Server

  3. In the Server Address box type the location of the shared network drive. e.g

  4. Click Connect
    The Drive should now show on your desktop and in your Mac's Finder window.

Kuhukuhu Self Service Portal Te Kuhukuhu Rārangi - Log Your Own Request

"Kuhukuhu" is our IT Service Catalogue. You can search for and log your own service requests. You can also view the status of your current requests and see the estimated delivery time for them, provide further information by adding notes or attaching files, and view a full history of all previous requests.
For anything urgent you should phone the Service Desk: ext 4008 (838 4008) for assistance.