Student ID Cards
Student ID Card – Photograph Requirements
Once your enrolment is complete, we will need a photograph of you to produce your student ID Card.
Photograph requirements are:
Keep your contact details up-to-date so we can keep in touch. You can do this easily through MyWaikato, by selecting your name in the top right-hand corner and choosing Edit Details.
Some of your details can only be changed by request - follow the onscreen prompts to make changes.
Our Student Centre Team can also help you update your contact details and answer any questions you may have. You can contact them by selecting the Log Enquiry button, or you can call them on 0800 WAIKATO (0800 924 528) or +64 7 856 2889 from overseas. Remember to have your Student ID number handy.
If you have forgotten your pin, you can request the PIN to be resent to your UoW student email by phoning the Service Desk on (07)838 4008 or log a Service Request with Kuhukuhu.
After Hours Labs / Buildings Access
All Student ID Cards automatically allow access to the Hamilton Student Centre and Tauranga Afterhours Computer Labs; WMS Students also have MSB Level 0 Lab access. Please make sure you know your pin number for access, this would have been emailed to your UoW student email. To access a door - wave your card in front of the reader, press your 4 digit pin number and then the green tick.
If you require access to another lab/area please go to your Department/Faculty Administrator and they will request additional approved access to be added to your card on your behalf, via Kuhukuhu.
If you have any issues with your card access please contact the Security Office via Kuhukuhu (please include a photo of the front and back of your ID card), alternatively Mon-Fri 8:30am-3:30pm you can either ring the Security Office on 078384444 or visit us at the B Annex (BX) building (near the Student Centre).
Faulty, Damaged or Lost ID Cards
The Student Centre in Hamilton and The Hub in Tauranga issues ID cards. If your card is faulty there will be no charge for a replacement. If a card has been damaged or is lost a cost of $20.00 will apply for a new card.
You can request a replacement ID card from the Student Centre located on Level 2 of the Hamilton campus and from The Hub located on Level 1 of the Tauranga campus. Email [email protected] or phone 0800 WAIKATO (0800 924 5286). Please make sure to include your student ID number when requesting a replacement.
If you are unable to make it to campus, you can pay online through our Direct Credit/Internet Banking and just email [email protected] to advise of the payment for a replacement ID Card. Please include in the payment details;
- Your Student ID number
- Add reference ID Card
Te Kuhukuhu Rārangi - Log Your Own Request
"Kuhukuhu" is our IT Service Catalogue. You can search for and log your own service requests. You can also view the status of your current requests and see the estimated delivery time for them, provide further information by adding notes or attaching files, and view a full history of all previous requests.
For anything urgent you should phone the Service Desk: ext 4008 (838 4008) for assistance.