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Student ID Cards

Student ID Card – Photograph Requirements

Once your enrolment is complete, we will need a photograph of you to produce your student ID Card.

Photograph requirements are:

  • Passport-size photo is of you and only you
  • Your face is centred, is from the shoulders up, is a full face view
    (no hat, hoodies etc) and has a clear and blank background
  • Submitted images can be in most standard format i.e jpeg, png etc

Once you have the digital photo email it to with your full name and Student ID number.

Alternatively, we can take the photo for your Student ID card at the following locations:

  • Student Centre, Level 2, Hamilton campus
  • Information Desk at the Bongard campus in Tauranga

Keep your contact details up-to-date so we can keep in touch.  You can do this easily at through MyWaikato. You can do this by selecting your name in the top right-hand corner and choosing Edit Details.

Some of your details can only be changed by request - follow the onscreen prompts to do this.

Our Student Centre Team can also help you update your contact details and answer any questions you may have.  You can contact them by selecting the Log Enquiry button, or you can call them on 0800 WAIKATO (0800 924 528) or +64 7 856 2889 from overseas.  

Remember to have your Student ID number handy.

Student ID Cards are automatically registered to your account upon issue from the enrollment centre (either in person or when sent via post).

Forgotten PIN

If you have forgotten your pin, you can request the PIN be resent to your UoW Student Email via phone: (07)838 4008 or email

Once your student ID card is activated, an email will be sent (to your Waikato email address) with a PIN for use with Waikato IT systems. If you are studying in Tauranga you will also be emailed a PIN for use on Tauranga campuses.

After Hours Labs / Buildings Access

Students need appropriate approval from their department and go to the Security Office (building BX) to enable access to the relevant building.

If you have forgotten your PIN you can either check with the Security Office on 0800 WAIKATO ext 4444 or (the ITS Service Desk has no access to PINs) or present your card at a registration kiosk to request your PIN to be sent out again.

Faulty, Damaged or Lost ID Cards

The Student Centre issues ID cards. If your card is faulty there will be no charge for a replacement. If a card has been damaged or is lost a cost of $15.00 will apply for a new card.

You can request a replacement ID card from The Student Centre located on Level 2 of the Library, located on the Hamilton Campus, the Information Desk at Bongard Campus in Tauranga, contacting or phoning our student information centre on (07)838 4176. Please make sure to include your student ID number when requesting a replacement.

If you are unable to make it to campus, you can pay online through our Direct Credit/Internet Banking and just email to advise of the payment for a replacement ID Card. Please include in the payment:

  • Your Student ID number
  • A reference to ID Card

LD Self ServiceLog Your Own Ticket

The University has provided a Self Service tool through which you can log your own tickets (jobs). You can also search for a previously logged ticket to check its status. For urgent jobs you can phone the ITS Service Desk: ext 4008 (838 4008) for support.


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