The University of Waikato - Te Whare Wānanga o Waikato
ICT Self Help
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ICT User Tools & Services

Below you will find a range of other ICT user tools and services available to you online to assist you in your everyday ICT needs within the University.

Outage Page Outages Page

If you are on campus and having computer/access issues, check the Outages Page for any known problems.

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Landesk LANDesk Workspace Self Service

This is a tool where you can log, update and track the progress of your ICT problem or request. For help see Getting Started.

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Password Changer Password Changer

Passwords should be over 6 characters, changed regularly and kept secure at all times.Re-authenticate once changed.

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Private Bag Private Bag

This tool will allow staff and students to securely move files up to 2.0 GB in size in and out of the University.

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People Lookup People Lookup

Staff can look for a staff or student username or get their full name if they only have a username. This tool is for staff only.

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UARMs UniAccess

Used to create a new account, update details, or request access to a Resource (staff/dept share).

Info Access

UniCash History UniCash - Credit Card Facility

Students can load money onto their UniCash for photocopy and printing using their Credit Card.

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UniCash History UniCash History

With this tool you can access your Unicash History to review your web, print and photocopy charges

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AV Services & Equipment AV Services & Equipment

The Service Desk has resources, equipment and services to assist staff and students with their lectures, assignments, research etc while at Uni.

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Learning Learning & Development

A wide range of online learning materials and help guides is available to help staff and students that will allow you to work at your own pace.

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Library Library

The Student Centre labs are located in the Library. Some software available to students is supported by Library staff and there is also ICT support.

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Reading Lists Waikato Reading Lists

Information about using, accessing and creating reading lists for University of Waikato courses.

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The University online market or purchasing with partnered vendors. All staff have access, however need to do the Unimarket Setup before they can login

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LD Self Service Log Your Own Ticket

The University has provided a Self Service tool through which you can log your own support tickets (jobs). You can also search for a previously logged ticket to check its status. For urgent jobs you can phone the ITS Service Desk: ext 4008 (838 4008) for support.


How To Guides

Your step by step guide to various ICT services.

Help & FAQ's

View FAQs on our available topics.

Standards & Guidelines

View documented standards, guidelines & policies.

ICT Glossary

Site Map