Casper the UoW Mobile Device Management Tool
The University has standardised on Casper as our management tool for all mobile devices, both iOS and Androids. The few remaining users on Airwatch will be transferred over to Casper before the end of 2016.
A Mobile Device Management (MDM) tool like Casper provides device security and allows the user to self provision prepackaged applications.
Install an Application
Self provisioning applications is just a matter of clicking the Casper icon on your enrolled device and selecting the application you want to use. A download will then be initiated to make the application available to you.
Enrol Your Device
You can enrol a personal device into Casper by visiting https://casper-mdm.its.waikato.ac.nz:8443/enroll
All UoW owned devices should already be in Casper as part of the purchase and initial setup process.
To remove your personal device from Casper please contact the ITS Service Desk.
Both the security option and the application prepackaging is managed by the ICT support teams. Log a job with the Service Desk (details below)
The University has provided a Self Service tool through which you can log your own support tickets (jobs). You can also search for a previously logged ticket to check it's status. For urgent jobs you can phone the ITS Service Desk: ext 4008 (838 4008) for support.