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Office Technologies

Here you will find information on office technologies such as your computer, the different desktop phones and services, printers and more.


Information in this section will be about your office desktop computer or laptop and computers in the student labs. Information on Mobile Devices can be found in a separate section on this site.

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Phone ServicesPhone Services

Here you will find information on a number of different desktop phones and services that includes the online phonebook, how to use a phone, voicemail, phone charges, phone faults and more.

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As well as the faculty and department printers there are a number of Konica Minolta MFDs (Muli Function Devices) around campus. This section deals with the printers themselves; actual printing issues is in another section.

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DymoDymo Label Maker

Some staff have Dymo Label Makers to produce labels for their office mail, packages, media etc. See here for configuration and troubleshooting.

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Office365Microsoft Office 365 ProPlus

All currently employed staff and actively enrolled students are provided free access to Microsoft Office 365 ProPlus. This section will cover how to access, download, install and activate your Office 365 subscription.

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LD Self Service Log Your Own Ticket

The University has provided a Self Service tool through which you can log your own support tickets (jobs). You can also search for a previously logged ticket to check its status. For urgent jobs you can phone the ITS Service Desk: ext 4008 (838 4008) for support.


How To Guides

Your step by step guide to various ICT services.

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Standards & Guidelines

View documented standards, guidelines & policies.

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