Cisco Jabber Softphone

The Cisco Jabber softphone platform streamlines communications and enhances productivity on many devices. It unifies online presence, instant messaging, video, voice, voice messaging, and conferencing capabilities securely into one client on your desktop, laptop or mobile device. Your extension number remains the same. Jabber provides increased options for staff in terms of where they work, e.g. hot-desk options (especially for staff working across campuses), flexitime, and working-from-home, staff whose roles require them to be mobile, etc.

Jabber User Guide

The Hub - Windows

  1. User status
  2. Search or call bar
  3. Contacts
  4. Chats
  5. Phone Controls
  6. Meetings
  7. Menu
  8. Custom Groups
  9. Group Contacts
  10. Custom Groups
  11. Group Contacts


Jabber Setup Guide for Desktop

Jabber User Guide for Desktop

Jabber User Guide for Android

Jabber User Guide for iPhone

Other Useful Links

Download and install Jabber for your home Windows or macOS computer.

Jabber FAQ

If you have a Linux machine and wish to use Jabber please log a Service Request in Kuhukuhu

Kuhukuhu Self Service Portal Te Kuhukuhu Rārangi - Log Your Own Request

"Kuhukuhu" is our IT Service Catalogue. You can search for and log your own service requests. You can also view the status of your current requests and see the estimated delivery time for them, provide further information by adding notes or attaching files, and view a full history of all previous requests.
For anything urgent you should phone the Service Desk: ext 4008 (838 4008) for assistance.