The University of Waikato - Te Whare Wānanga o Waikato
ICT Self Help
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Learning and Development

A wide range of online learning material is available, including How-Tos and help guides that will allow you to work at your own pace and assist you with your teaching and learning requirements.

Learning materials

Application Help Files

Health & Safety

  • Health & Safety Module - as a University of Waikato employee, it is your duty to comply with the University's Health & Safety Module.

ICT online training

Information Security Awareness


Teaching Room Technology Support

Student learning

Staff Professional Development

LD Self Service Log Your Own Ticket

The University has provided a Self Service tool through which you can log your own support tickets (jobs). You can also search for a previously logged ticket to check its status. For urgent jobs you can phone the ITS Service Desk: ext 4008 (838 4008) for support.


How To Guides

Your step by step guide to various ICT services.

Help & FAQ's

View FAQs on our available topics.

Standards & Guidelines

View documented standards, guidelines & policies.

ICT Glossary

Site Map