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Professor John Oetzel

John Oetzel

Professor of Management Communication

Qualifications: PhD, Iowa; Masters of Public Health, New Mexico

About John

Originally from the United States, Professor John Oetzel previously taught at the University of New Mexico. He teaches courses in conflict management, intercultural communication, health communication, research methods, and high performance teams. He has consulted with a number of for-profit and governmental organisations including Intel, Los Alamos National Laboratory (U.S.), the New Mexico Department of Infectious Disease, and the New Mexico Human Services Department. The topics include applied research, workplace and team relations, conflict, and health services.

His research investigates conflict in teams and across cultures, health service delivery, and partnerships between communities and academics to address health outcomes. “I am particularly interested in challenging conversations between people who have different group identities. These conversations have the opportunities for growth, creativity, and problem-solving, but also the chance to destroy relationships and teams.”

He is co-author (with Stella Ting-Toomey) of 'Managing Intercultural Communication Effectively' (2001, Sage) and editor (with Stella Ting-Toomey) of 'The Sage Handbook of Conflict Communication' (2006, Sage). His is author of 'Intercultural Communication: A Layered Approach' (2009, Pearson). He is also the author of more than 100 articles and book chapters.

He is currently working on two national sciences challenge projects: 1) He Pikinga Waiora--develops and tests an implement framework for chronic health interventions for Maori communities (Healthier Lives National Science Challenge, 2016-19); and 2) Kaumatua Mana Motuhake--develops and tests and tuakana-teina/peer educator model for kaumatua that is a strengths-based approach (Ageing Well National Science Challenge, 2017-19). He is also working on a project funded by the US National Institute for Nursing Research examining a tool kit for enhancing the quality of community-based participatory research processes (2016-20).

Papers Taught

Recent Publications

  • Harris, J., Cook, T., Gibbs, L., Oetzel, J., Salsberg, J., Shinn, C., . . . Wright, M. (2018). Searching for the impact of participation in health and health research: challenges and methods. BioMed Research International, 2018, 1-12. doi:10.1155/2018/9427452

  • Polang, T., & Oetzel, J. (2018). Managerial and employee conflict in Papua New Guinea: Application of the culture-based social ecological conflict model. In 68th Annual ICA (International Communication Association) Conference. Prague, Czech Republic.

  • Oetzel, J., Wihapi, R., Manual, C., & Rarere, M. (2018). An integrated approach to prevent chronic lifestyle diseases in Maori men 30-55. In 18th International Conference on Integrated Care. Utrecht, Netherlands.

  • Lucero, J., Wallerstein, N., Duran, B., Alegria, M., Greene-Moton, E., Israel, B., . . . White Hat, E. R. (2018). Development of a mixed methods investigation of process and outcomes of community-based participatory research. Journal of Mixed Methods Research, 12(1), 55-74. doi:10.1177/1558689816633309

Find more research publications by John Oetzel


Contact Details

Email: joetzel@waikato.ac.nz
Room: MSB.4.34
Phone: +64 7 838 4431