Complaints and Appeals

The University has a range of processes (listed in the University Regulations) for students to make a complaint or to appeal against a decision made. The following are processes commonly used in relation to assessment.

(1) Review of final grade

If you need help with completing the form or you need further information on applying for a review of grade, contact staff in the Assessment and Graduation Office on +64 7 838 4466 extension 6722.  Alternatively you can call in at the Student Admin Counter in the Student Centre (Hamilton) or in the Bongard Centre (Tauranga).

(2) Complaints procedure

(3) Appeals procedure