Frequently Asked Questions

How big are the rooms and what is in them?

The rooms are single study bedrooms with a single bed, mattress, mattress protector, duvet, blankets, pillow, chair, desk, desk light, bookcase, drawers and a wardrobe. All rooms have curtains, are fully carpeted and centrally heated.

What is linen hire?

Linen hire consists of two sheets, one pillowcase and two towels. Student can bring their own and do their own washing in the laundry or they can pay a fee and have linen provided. If you choose this option, you are expected to exchange your used linen weekly.

Is Internet available in my room?

Internet is available in all blocks. For further information please go to www.lightwire.co.nz

How much does it cost?

The cost to live in the Halls can be found under Fees and Costs.

What are the payment options?

You have three options – weekly by direct debit, monthly instalments by direct debit or credit card or in full.

When does the payment come out of my bank account?

If you are paying weekly, payment are every Thursday (evening). If you are paying by monthly instalments, payments are due on the 2nd of each month.

Please note that any money from Studylink will be paid directly into your bank account.

If I don't have a meal in the dining room, do I still have to pay?

Yes.

Do I have to move out during the semester holidays?

No. The room is booked for the entire academic year.

What electrical equipment are we allowed to bring into our rooms?

Residents may have televisions, videos, stereos, alarm clocks, computers and hair dryers in their rooms. If you bring your own computer, we recommend you use a surge protector. Electric blankets are permitted, provided they have a current safety certificate issued by a qualified electrician within the last six months.

Residents are not permitted to use heaters, irons, toasters, grills, microwaves, fridges, cooking appliances, or any other electrical appliance (apart form those listed above) in their rooms.

Can I have people over to stay?

Residents' guests are allowed to stay in the Hall at the discretion of the Residential Manager for up to four nights in total per academic year and a fee may be charged to the Hall resident. Overnight guests must be registered with the Duty Residential Assistant by 10.30 pm.