Learning Facilities

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ASK ME

This is an online question and answer self-help tool, where you can search frequently asked questions, or create one if you can't find the information you want. It can be found at: http://askme.waikato.ac.nz. If you have any questions about University life, use this tool!

Computer facilities on campus

Waikato students have access to a large number of computers on campus which provide ready access to email and Internet services.

When you are fully enrolled at the University, you will have a computer account provided to you. If you are a first timer at the University, you will have to enable your computer account (e.g. set a password and enable printing). This can be done by visiting the Information Commons (computer lab) in the Library within three weeks of the beginning of your course; remember, you must be fully enrolled. Your new University of Waikato username becomes your University email address e.g. abc20@waikato.ac.nz.

Computer Regulations

The University provides computers for students for the purposes of study and assessment. Any inappropriate use of computers, for example, accessing pornography from the web or other misuse of web access, may result in disciplinary action being taken. It is not permissible to share passwords or use another person's computer account. The Computer Systems Regulations can be found in the University Calendar.

Equipment Loan Pool

ITS have a range of audio visual equipment available for loan. If the use of equipment is a requirement for a paper, there is no charge. For more information, please phone the Teaching Technology Group on 858 5000 or visit them at the ITS building.

Help

ITS provides a Service Desk which is available to students to use (phone extension 4008 internally or 838 4008 externally, or email help@waikato.ac.nz). The Service Desk website has useful information about student accounts, their Student E-guide is filled with useful information to get you started. Student computer labs display notices providing information on who can help and how to contact them.

The Library/ Te Whare Pukapuka

The University Library comprises not only the buildings on campus but virtual access to many other resources.
The Law Library, Map Library and New Zealand Collection are within the Central Library.
The Education Library is located in the Faculty of Education.
The Library catalogue is online at: www.waikato.ac.nz/library.
Electronic resources are available via links through the Library Catalogue, or through LibraryLink Databases on the Library homepage.

Opening Hours - during semester

Central Library/ Law Library

Monday - Thursday 8.30 - 9pm
Friday 8.30 - 5pm
Saturday & Sunday 1pm - 5pm

Education Library

Monday - Thursday 8.30 - 9pm
Friday 8.30 - 5pm
Saturday & Sunday 11am - 5pm

Course Reserve

Books and journal articles which are in high demand are held at the Course Reserve Desk in the Library. Many of these items are also available electronically. To find items held on Course Reserve, go to the Library Catalogue.

Information Commons

The Information Commons which was located on the 1st floor of the Library is now closed due to the student centre renovations. Alternative University computer facilities are listed below:

Central Library
Level 4 Information Commons (46 computers)
Oranga
Level 1 Oranga (60 computers)
S Block
Level 1 S Block Foyer (20 computers)
Education Library
Level 1 Education Library (12 computers)

Tours and Tutorials

The Central Library offers introductory tours and tutorials throughout each semester. Timetables are available at any Information Desk or from the Library homepage. Alternatively you can try the online tutorials, WISE, also available from the Library homepage.
The Education Library and Law Library tours and tutorials are part of specific classes and intakes.

UniCash

Information and Technology Services (ITS) maintains a charging system called UniCash for printing, Internet and photocopying costs. You must have money in your Unicash account in order to use these services. Many departments subsidise these services. Payments can be made at Campus Copy, the Information Commons, and other places around campus. .