In today’s competitive environment, customer satisfaction and profitability are heavily dependent on operational excellence. This paper provides a comprehensive framework for addressing operational issues and covers fundamental concepts, practices and decision-making tools related to both manufacturing and service operations.

Teaching Periods and Locations


26B (HAM) Paper outline	B Trimester : 13 Jul 2026 - 08 Nov 2026	Hamilton		100% internal assessment

If your paper outline is not linked below, try the previous year's version of this paper.

Only students enrolled in the Master of Management programme can take this paper.

Indicative Fees

Domestic

International

You will be sent an enrolment agreement which will confirm your fees. Tuition fees shown are indicative only and may change. There are additional fees and charges related to enrolment - please see the Table of Fees and Charges for more information.

You will be sent an enrolment agreement which will confirm your fees. Tuition fees shown are indicative only and may change. There are additional fees and charges related to enrolment - please see the Table of Fees and Charges for more information.

Available subjects

Supply Chain Management

Additional information

Subject regulations

SCMGT563