In today’s competitive environment, customer satisfaction and profitability are heavily dependent on operational excellence. This paper provides a comprehensive framework for addressing operational issues and covers fundamental concepts, practices and decision-making tools related to both manufacturing and service operations.

Teaching Periods and Locations


21B (HAM) Paper outline	B Trimester : 12 Jul 2021 - 07 Nov 2021	Hamilton	On-campus	100% internal assessment
21N (HAM)	Cancelled	Contact the School or Faculty Office for more information.

If your paper outline is not linked below, try the previous year's version of this paper.

Timetabled lectures and tutorials

21B (HAM)

Name	Day	Time	Room	Dates
Lecture 1	Tue	12:00 PM - 2:00 PM	K.G.11, Hamilton	Jul 13 - Oct 17
Lecture 2	Fri	9:00 AM - 10:00 AM	S.1.05, Hamilton	Jul 16 - Oct 17

Visit the online timetable for this paper for more details

Indicative Fees

Domestic

International


21B (HAM)	$998
21N (HAM)	$998

You will be sent an enrolment agreement which will confirm your fees. Tuition fees shown are indicative only and may change. There are additional fees and charges related to enrolment - please see the Table of Fees and Charges for more information.


21B (HAM)	$3,857
21N (HAM)	$3,857

You will be sent an enrolment agreement which will confirm your fees. Tuition fees shown are indicative only and may change. There are additional fees and charges related to enrolment - please see the Table of Fees and Charges for more information.

Available subjects

Supply Chain Management

Additional information

Subject regulations

SCMGT563