Tauranga support services and facilities
Learn about the student services and facilities at our Tauranga campus. We are located in the Hub, Level 1, 101 Durham Street, Tauranga.
Student Services Team
Our Student Advisors are your first port of call for everything from initial programme enquiry, enrolment, paper selections and fees, all the way through to exams and graduation.
Tauranga Student Health
Tauranga students can access a range of on-campus and off-campus services to support their physical, mental, social and spiritual wellbeing.
Tauranga Sport & Wellbeing
Explore sport, fitness, wellbeing, and social spaces for students at University of Waikato’s Tauranga campus. Gym, pilates, clubs, and nearby facilities available.
Tauranga Student Learning
A student learning support advisor is available to help in-person with assignment writing. Support with mathematics/ statistics is also available via Teams.
Tauranga Library Services
A librarian is usually available in the Hub between 11am–1pm, Tuesday to Thursday. Appointments are available outside these hours. Students have access to comprehensive library support, including online resources, workshops and consultations.
Tauranga ITS Support
The ITS Tech Desk is located in the Hub. The team is usually available between 8:30am–2pm. If the desk is unattended, call 0800 Waikato ext. 4008. For teaching room support, use the in-room phone to call hotline 6066.
Māori Support - Te Toka Tirikawa
Te Toka located in room 1.20 on Level 1, is a group of experienced university students or kaiāwhina from different schools of study. They have a wealth of knowledge and tips to help you successfully navigate your academic journey.
Tauranga Work-Integrated Learning
Work-Integrated Learning (WIL) connects academic study with real-world workplace experience. WIL is a compulsory part of all undergraduate degrees at the University of Waikato. Contact the WIL team: wilcu@waikato.ac.nz.
Tauranga Careers & Employability Services
The University of Waikato provides students with a variety of resources to help them find jobs and internships.
More Tauranga Services
Our Accommodation Coordinator can assist students looking for accommodation in Tauranga.
The University of Waikato is committed to providing equity in education. Our accessibility services provide support to impaired students to ensure that everyone has access to all areas of campus life.
Find out more about Accessibility Services.
University chaplains are available for pastoral support regardless of your background or beliefs. If you need to talk to someone, Brother Andrew McKean visits the Tauranga campus regularly, including on Tuesdays between 11am–3pm.
Find out more about chaplaincy.
The University of Waikato offers a variety of programs and resources designed to help Pacific students thrive, including opportunities to learn about Pacific cultures and languages, as well as pathways to academic and professional success.
Security is available 24/7 and can be contacted on 022 013 0840 for any security issues and lost property. Lost property is held by security for three months from the time it was handed in. Students can use the security phone in The Hub to inquire about their lost items.
You may be required to purchase textbooks or course readings for the papers you are enrolled in. Required and recommended texts and readings are listed in your Paper Outline/s. We recommend not purchasing anything until after you have attended your first lecture as your lecturer will advise whether this is necessary.
You choose where you purchase your textbooks from and whether you want to buy new or secondhand.
Library resources and borrowing
Tauranga students can request physical items to be delivered to their home address or request scans of selected materials.
The Waikato Students’ Union (WSU) is committed to ensuring you are heard on campus and get the best out of your university experience. Dedicated WSU representatives are available to help students in need of independent advice, support with hardship issues or who want to start a club.
WSU Tauranga is situated in room 1.21 on Level 1. Keep updated with news, events, giveaways and more via their social media Facebook and Instagram.
Transport and Parking
There are more than 40 bike racks available around campus.
A secure storage facility for approximately 48 bikes/scooters is located underneath 184 Cameron Road (opposite the city campus, Durham Lane side, to the left of the 'Kotahitanga' mural by Mr G). Students need to request swipe card access from the Student Services team in The Hub in person, by emailing uwt@waikato.ac.nz or phone 07 262 0500.
It will take up to 24 hours for access to be actioned. Students can also secure their bike/scooter within the storage facility.
For students who opt to cycle to campus, there are two showers on the Ground level for student use, as well as showers on level 1 by Te Manawaroa.
To find out more information about cycling in Tauranga, please visit the Tauranga City Council Cycling Network website.
There is no on-campus parking available. If you plan to drive to campus, there are paid car parks in the city centre.
Find out more about the parking fees in the city centre.
Students are reminded not to park in private parking space or retail parks to prevent their vehicles from being ticketed, towed or clamped. The visitor parks outside the 24-hour labs are strictly for visitors to the campus during business hours. They may be also be reserved for visitors attending after-hours events.
There are two mobility parks at the city campus, located outside the Durham Lane entrance, as well as Tauranga City Council mobility parks on-street, off-street and in parking buildings. Visit our Drive to Campus page for more information.
In Tauranga, there are a range of local bus routes and discounts to make your journey to campus easy and affordable.
Get a Bee Card and register it with your tertiary concession to receive cheaper fares. Visit Bee Card for more information.
Most buses transit through Durham Street, a short walk from campus. Check the city bus timetables via BayBus.
The Kaimai Shuttle is a free service for students who need to travel between regions for university matters. Students must register to use this service.
Carpooling is a great option for travelling sustainably and to help save money by splitting the cost of driving and parking among several commuters. The NZTA has carpooling information. Spread the word, car pooling becomes more valuable as the user-base increases.
CBD Campus Facilities
The Tauranga campus is open Monday – Friday from 7.30am – 5.00pm. Outside these times, you can access the building as follows:
- Monday – Friday, 5.00pm – 10.00pm – you will need your Student ID card to enter the building through any main entrance.
- Monday – Friday, 10.00pm - 7.30am and on Saturdays and Sundays – access only to the 24-hour computer lab, and rooms TCBD.1.27 and 1.30 if you have booked. You will need your Student ID card and pin to enter the building through the entrance by the 24-hour lab, via the south side pathway off Durham Lane.
You need to use your Student ID card to access the building after-hours and when using the computer lab and other services.
Situated on the Ground floor, there are six microwaves, a sink, access to boiled water and recycling stations. The kitchenette can be accessed Monday – Friday, 7.30am - 10.00pm.
There are food vending machines in two locations on campus - opposite the 24-hour computer lab/library on Level 1 and in the student kitchenette on the Ground floor. Water fountains/stations are located on all levels near the toilet facilities on the Durham Street side of the building.
Located next to the main campus, across Durham Lane, the Campus Clubhouse is a social space for students. The facility features a lounge and play spaces, including board games, pool, foosball and table tennis tables, plus 2 basketball hoops and a badminton (or pickleball) court.
Opening Hours: Monday – Friday 7.30am – 10pm and 9am – 6pm on Saturday and Sunday, access via Student or Staff ID.
Find out more about the Campus Clubhouse
Gender neutral toilet facilities are located on the Ground floor and Level 1. Separate male and female toilets are situated on Levels 1, 2 and 3. Accessibility toilets are on each level. Student showers are located on the Ground floor.
Lockers and secure device chargers are available on a six-hour timer and are situated on each level near the toilet facilities. Power points and USB chargers can be found built into the furniture and throughout the building on each level.
On Level 3, an outdoor deck offers a study and social space with seating and beanbags to chill out and enjoy spectacular views across the city.
Meeting rooms are available for groups of four or more students to book for 1-hour time slots.
- Room 1.19 is available Monday – Friday, 7.30am – 10pm
- Rooms 1.27 and 1.30 are available from Monday – Friday, 5pm – 7.30am and on Saturdays and Sundays.
The postgraduate room on level 4 is available to PhD students 24/7. There is a kitchenette adjacent to the room for student use.
Your Supervisor can request your access.
Students enrolled in a 120 point Masters (Research) may be granted access to the room if space is available. Your Supervisor can email a request to uwt@waikato.ac.nz for management consideration.
Recycling bins are located near the toilet facilities on each level of the building. Please take care to place clean recycling in the correct bins as contaminated items will see the whole bin load sent to landfill.
As part of our efforts to reduce our waste outputs, we have partnered with WhyWaste to provide worm farms on campus. There is a green food bin in the student kitchenette for food scraps. Please help us to keep the worms happy and healthy by referring to the signage as to what the worms can and cannot eat.
Field Stations
The Coastal Marine Field Station located at 58 Cross Road in Sulphur Point is a hub for ground-breaking research being conducted in Tauranga Harbour and around the Bay of Plenty. Undergraduate students in the Bachelor of Science will be taught by staff of the Field Station, and postgraduate students will undertake supervised field work and research. Students completing hands-on work will also have access to specialised equipment.
The 1000sqm state-of-the-art Facility for Aquaculture Research of Macroalgae sits opposite the Coastal Marine Field Station in Sulphur Point. It is ideally situated for marine conservation and the developing aquaculture economy in the region.
The Adams Centre for High Performance located at 52 Miro Street in Mount Maunganui contains the latest equipment for testing and research into sports science. Postgraduate students studying health, sport and human performance will have access to an environmental chamber, high performance gym, recovery pools, science laboratory and sports medicine and rehabilitation services.