Library FAQs

Library Hours

The current hours for the Student Centre can be found on the Library Hours & Locations page. You can also view a full list of the years hours and exceptions.

The current hours for the Student Centre can be found on the Library Hours & Locations page. You can also view a full list of the years hours and exceptions.

Associate Membership

Access to a coin operated photocopier is available on Level 2 of the Student Centre, or, for large amounts of copying or to pay by EFTPOS there is a card available at the Library Service Desk.

No. Access to electronic resources is not part of associate membership, except where our licenses permit access to those visiting the Library in-person. These resources are accessible on-campus from allocated computers in the Library. Ask at a Library Service Counter for more information.

Audiovisual material may be used in the Library only, but not borrowed. You may use the AV facilities when they are not booked by University of Waikato staff or students. However, you may not place bookings.

Print journals may be used in the Library only, but not borrowed, and articles copied within the provisions of the Copyright Act.

  • Associate Members may borrow up to 10 books. The loan period is one month, unless the item is recalled. Fines for late return of Recalled items is $3.00 per day.
  • No access to Interlibrary Loan and Document Delivery Services

There is a small number of databases available on specific computers, that can be accessed by anyone visiting the Central Library.

Borrowing Stuff

Borrowable material includes:

  • Books
  • Audio-visual, i.e CDs, DVDs & Videocassettes
  • CD-ROMs
  • Kits, i.e. book and CD kits
  • Maps
  • Pictures, i.e. posters, charts (available in Teaching Resources Library only)
  • Theses
  • Print Journals
  • Items in Off Campus Storage - retrieval of items in Off Campus Storage (book or journal) can take up to two working days, although most items will be available the next business day. If it is needed sooner it is possible to arrange a special courier delivery, however, this will incur a charge.

Some high-use items and other material may only be used while in the Student Centre. These items include:

  • Reference Only items
  • High Demand material
  • Some Print Journals
  • Theses

Equipment for loan

Laptops; Scientific Calculators; Headphones; Prayer mats (2 available); Magnifying glass

Assisted borrowing ceases 15 minutes before closing. Self Issue machines can be used until 5 minutes before closing. For more information, email Lending Services at

The length of time you can borrow an item for will depend on your Library Membership. See the following tables for borrowing times for all Library material, or Contact Us for assistance.

Loan periods for Undergraduates
Books, Audiocassettes, CDROMs, Kits, Pictures, Maps, Education Library CDs & videocassettes 30 Days
Central Library Videocassettes, Central Library CDs 14 Days *
Central Library DVDs 7 Days *
Print Journals 2 weeks (except Law journals)
Short-Term Loans 7 Days
High Demand Items 2 hours
Central Library Theses and Dissertations 2 weeks
* These items are "Library Use Only" for Associate Members.
Loan periods for Postgraduates & Uni Staff
Books, Audiocassettes, CDROMs, Kits, Pictures, Maps, Education Library CDs & videocassettes 60 Days
Central Library Videocassettes, Central Library CDs 14 Days
Central Library DVDs 7 Days
Print Journals 2 Weeks
Short-Term Loans 7 Days
High Demand Items 2 hours
Central Library Theses and Dissertations 2 weeks

Students and staff can have a maximum of 100 items out at any one time.

High Demand items - 2 items per person at any one time.

Associate (including Alumni) members can have a maximum of ten items out at any one time.

Your student ID card is also your library card. Your library card allows you to borrow from both the Central Library and Teaching Resources Library regardless of which faculty you are in. Issuing of books starts when the Library opens and ceases 15 minutes before closing time. See Hours and Locations.

Most items may be borrowed by using the Self-issue machines. See .

NOTE: You can only borrow items with your own ID card. During the loan period, the borrowed items should not be loaned to anyone else other than the borrower.

If you are unable to present your ID card, items will not be issued to you. Please remember that reciting your ID number is not an acceptable alternative to presenting your ID card.

If you lose your ID card report it to Lending Services staff immediately.

Books can be returned to the After Hours slot at the end of the Student Centre Foyer, near the Lift. Teaching Resources Library books can also be returned to the Central Library and vice versa.

Note: Only those with swipe card access to the 24 hour Education computer labs can return books there after hours. Books can be returned through the slot in the foyer, just outside the Teaching Resources Library entrance.

New books are displayed on the New Book Display for one week, with the display changing each Wednesday.

If you have any queries about Borrowing from the Library please ask at the Library Service Desk or email Lending Services.

For a list of the latest books, see New Books

There are several self-issue machines in the Student Centre and one in the Teaching Resources Collection Library. These machines allow users to issue and renew their own books. Unfortunately, these machines are not set up to issue audiovisual material or very large books. Please take such items to the Enquiries Desk to be issued or renewed.

Remember that items can be renewed online (before they are due) - see My Account.

The High Demand Collection comprises items which are expected to be in heavy demand while students work on specific assignments. Items are placed in this collection for a limited period of time and may be borrowed for a short period of time (usually two hours). This collection is located just inside the door on Level 2 of the Student Centre.

Students: See the guide on Using the High Demand Collection, or find what's in this collection by searching Library Search.

Staff: You can easily put items in the High Demand Collection by filling in the High Demand Request Form. See also Putting items in the High Demand Collection for more information.

Yes. You can have the items sent directly to your home or you can arrange to pick them up from the Toi Ohomai Institute of Technology Library. See the following list for help accessing resources from both Bay of Plenty and Hamilton campuses.

Fines, Payments & UniCash

Yes, in most cases. If the item you have borrowed is overdue, you will receive a fine according to the terms of the loan. See Library Fines, Fees and Charges.

Borrowing facilities will be withheld from students and approved Borrowers whose fines at any time exceed $10.00, and from other Library borrowers whose fines exceed $50.00.

If the item you have borrowed is either lost or damaged whilst issued under your name, you will receive an invoice totalling the cost of replacing or repairing the item.

Invoices for these items will be sent to the home address for students and approved borrowers. If you are a staff member, the invoice will be sent to your department.

You should pay your fines as soon as possible. This can be done by cash or eftpos at the Level 2 General Enquiries Desk.

See also Library Fines, Fees and Charges.

If your fines are under $10.00 you will be able to continue borrowing Library material. If your fines are over $10.00, you will not be able to continue borrowing until you get the amount owing under $10.00. You should talk to Lending Services.

High Demand

The High Demand Collection contains Library items that are expected to be in high demand for a short period of time.

Ask at the Level 2 Library Desk.

Search by the title of the book or your paper code in Library Search. Note the call number and ask a Library Staff member to retrieve the book for you.

Search by the title of the book or your paper code in Library Search. Note the call number and ask a Library Staff member to retrieve the book for you.

You can issue the book yourself by using the self-issue machine. All you need to do is follow the on-screen instructions on the machine.

High Demand Collections items are issued for 2 hours. Note: fines accrue immediately the item is overdue.

You can borrow one book or two folders at a time.

Interlibrary Loan

Journal articles and conference papers

Usually arrive as PDFs but can be print copies due to database licence restrictions. Very recent articles may not always be available.


Loan conditions are set by the Lending Library and must be followed by you and the University of Waikato Library. Renewals can often be requested. Some books may be restricted to use in the Library only. eBooks cannot be borrowed through Interlibrary Loan.


Theses may usually be borrowed from other New Zealand universities but must be used in this Library. We can advise you on the best way to obtain an overseas thesis.

Audio Visual Format

DVDs, CDs and CD Roms may be available at the discretion of the Lending Library. Place a request and we will try to obtain the item for you.

  • Log in to My Interloan
  • From left-hand menu - click My Requests
  • All 'active' requests will display - you can check the status and request renewals
  • Tick 'show everything' to view historical requests

The Interlibrary Loan service is available to staff and currently enrolled students of the University of Waikato.

Please contact the Interlibrary Loan Team (email or phone +647 837 9139) as there will be a cost for an urgent request.

Please place your requests in plenty of time. Allow at least two weeks for delivery. Generally books will take longer to arrive than articles. The accuracy and quality of your reference is important and will help us process your request quickly.

If you have placed a request and haven't heard from us within 7 days, check your 'spam' first (our email may have ended up there) then email or phone +647 837 9139 and let us know.

All messages, will be sent to the email address supplied in your request. If you have placed a request and haven't heard from us within 7 days, check your 'spam' first (our email may have ended up there) then let us know.

Please add the email to your contacts, so our messages don't end up as Spam.

By using My Interloan you agree to comply with Section 51-56c of the New Zealand Copyright Act 1994. You may not reproduce documents you receive or share with others.

No more than one article may be obtained from one issue of one journal at a time, or two articles if they are on the same topic.

Requests must be for research, private study, or teaching purposes only.

Please remember to select your pickup location when placing your request.


  • If received electronically articles can be picked up as a PDF from within My Interloan, attached to your Interlibrary Loan Request.
  • Books and print articles will be sent through the internal mail.
  • Theses and Library Use Only material must be collected in person from the Service Desks of the Central or Teaching Resources Libraries.


  • If received electronically articles can be picked up as a PDF from within My Interloan, attached to your Interlibrary Loan Request. Print articles must be collected from the Services Desks of the Central or Teaching Resources Libraries.
  • Books and theses must be collected in person from the Service Desks of the Central or Teaching Resources Libraries.

Tauranga Students and Staff:

  • If received electronically articles can be picked up as a PDF from within My Interloan, attached to your Interlibrary Loan Request. Print articles must be collected from the Services Desks of the Windermere or Bongard Libraries.
  • Books and theses must be collected in person from the Service Desks of the Windermere or Bongard Libraries.

Distance Students and Staff:

  • If received electronically articles can be picked up as a PDF from within My Interloan, attached to your Interlibrary Loan Request. Print articles will be posted to the address listed on your student record.
  • Books will be posted to the address listed on your student record.
  • Theses and other Library Use Only items cannot be posted to you. Before you place the request you will need to make arrangements with the Interlibrary Services Team (email or phone +647 837 9139)

Returned Interlibrary Loans

  • When you have finished using books or theses they should be returned to the Service Desks of the Central or Teaching Resources Libraries or Windermere or Bongard Libraries. Distance Students and Staff should post their books back to the Interlibrary Services, Library Systems, University of Waikato, Private Bag 3105, Hamilton 3240.

Try right-clicking on the PDF, saving them to your PC and opening them directly from there. There is an issue with Adobe and some internet browsers so we recommend saving the PDF before opening.

You can request a renewal for most of your interloans. Renewals are subject to the approval of the lending library. Log in to My Interloan, click on My Requests and find the title you wish to renew. Click on "Renew". An accept/decline message will be sent to your email.

If you have any queries about requesting an Interlibrary loan, you can email Or phone +647 837 9139.

Further information can be found in My Interloan.

Library Notices

Library notices are sent for the following reasons:
Courtesy notice – sent 7 days before books which were issued for more than 14 days are due to be returned or renewed.
Overdue notice – sent on the day following the due date of any items which have not been returned. A second overdue notice is sent 45 days later. (At this time you may be invoiced for the overdue item)
Recall notice – sent when an item is required by another borrower. It is important to note the new due date on the notice as fines of $3.00 per day are charged if the item is not returned on or before that date.
Recall overdue notice – sent the day after a recalled item was due. Overdue fines for that day and any subsequent days that the item remains overdue, will be charged.
Fines and fees notice – sent the day after an overdue book is returned if the fines incurred on the item or the total owing in overdue fines on your Library record is more than $3.00
Item Available notice – sent to inform you that items you have reserved or recalled are available to be picked up. Note these items are generally held for only 3 days before they are sent back to the shelf or, where there are other requests, are passed to the next person in the queue.

We suggest you register to receive your library notice via email or take advantage of our Library Txt Messaging Service. For more information, contact Lending Services.

Most library notices are sent by email. For students this will be generally be your student email address. Please ensure you check your email account every couple of days if you borrow material from the Library so that recalled or overdue material is returned promptly to avoid fines.

Where paper notices are sent, they will be sent to the current address on your library record. It is each borrower's responsibility to notify Lending Services staff immediately of any change of address during the duration of your enrolment.

Failure to do this will not be taken as an excuse for not receiving Library correspondence.


Referencing is the process of citing or documenting the sources of quotes, theories, ideas, illustrations and diagrams that you have used in writing your university assignments. When we acknowledge sources in this way, we give credit to another person’s words, ideas or opinions in the form of a note and/or bibliographic reference or citation.

There are a number of reasons why you need to reference your work:

  • To show that relevant sources have been investigated
  • To enable the person reading our work to trace the original sources we have used
  • To provide documentary support for an argument
  • To give differing points of view of an argument
  • To indicate that we have not used someone else's ideas and claimed them as our own

Referencing your work adequately will ensure that you are not accused of plagiarism.

You must acknowledge (reference or cite) any work, or part of any work, that you quote, paraphrase, summarise or copy. You do not have to reference information that is considered general knowledge (e.g. that Wellington is the capital of New Zealand).

Different disciplines and subject areas have preferred formatting conventions for citing works and formatting references. These are referred to as citation styles or referencing styles. Some commonly used styles are APA, MHRA, MLA and Harvard.

Referencing styles fit into three main categories:

  • note system
  • author/date system
  • author /page system

Each style includes the same basic parts of a citation, but organises and formats them slightly differently. The style used depends on the subject you are working in. Visit your subject portal to find out what referencing style you should be using.

Using a consistent format helps the reader to properly identify and locate the works you cited. Being familiar with the conventions of the referencing style used in your course reading lists will also make it easier to search the Library catalogue for these readings, because the formatting will enable you to recognise which part of the citation should be entered for a title search.

You can access physical style manuals at the Library. While some copies are available for issue, others are reference books that must remain in the Library.

Yes. Go to Referencing Styles and select the style you want an example sheet for to see if one is available.

There is a number of ways you can ask for help with APA. You can:

There is 24/7 APA Referencing help available. Visit:

  • The Library's APA Referencing Style Guide webpage which covers the fundamentals of APA, provides common examples and has links to the Library's APA Quick Guide and comprehensive APA style guides
  • The APA video guides on the Library YouTube channel
  • The APA Referencing FAQs in the Virtual Reference Desk (VeRD) via Moodle. The advice and examples in VeRD are in response to real student queries.

Also, the Library teaches tutorials on APA Referencing. See Library Tutorials for more information.

If you are a psychology student and need to format your whole document, see your Academic Liaison Librarian for help.

There is quite a range of referencing management available to help you manage and format your references. Most of the more extensive applications require some form of installation on your computer or device.

The Library supports the following software:

There are a number of free tools available to help format your references, but you have to remember that some will do a better job than others. It's up to you to double check that your references are formatted correctly before handing in your assignment. Here are some examples:

Requests and Renewals

All borrowable material is subject to be recalled if needed by someone else. This means the original due date of the borrowed item, is no longer valid.

You will receive a recall notice via email with the new due date for the recalled item.

You must return the item by the new due date to avoid receiving a fine.

Books that are in high demand for assessed course-work can be requested by someone else at any time. Recalling items is a way of making this material available to as many students as possible. Make notes, photocopy if necessary and return the book. You can request the book again.

When you have found the item you want in Library Search.

  • Click on the title.
  • Sign in (if not already signed in)
  • Select Request and choose a pick up location

You will receive an email when it is ready to be collected

Registered Distance students will have items mailed to them automatically: please remember to choose home delivery as your pick up location when making your request.

An email will be sent to requesters when the item is available for pick-up. You can also check My Account through Library Search.

Requested items for collection are held on the book shelf near the Library Service Desk on Level 2.

The item will be available for three days before being returned to the shelves, or given to the next borrower.

If there are other people waiting for the item you have requested, it will be issued to you for 7 days only.

To renew a Library item:

  • Go to My Account in Library Search.
  • Use the Self Return and Issue machines in the Library, or
  • Bring the items to the Customer Service Desk on Level 2

If you have exceeded the renewal period you will no longer be able to renew online. GR– 300 days UG – 150 days.

It is also possible that the item has been recalled, in which case you will need to return it within 7 days from when the recall was placed.

There may be a problem with your Library Account. Ask at the Library Service desk on Level 2.

Research Commons

Any University of Waikato academic staff member, school, research unit, or institute is eligible to participate. Research Commons is organised into collections based on schools/faculties and research institutes.

To deposit your research, contact the Research Commons administrators at You can email a list of your publications, send an article as an email attachment, or contact us to collect any items that you have. We are happy to digitise items you may have in hard copy only.

You can also discuss depositing items with your Subject Librarian.

The Research Commons administrators will investigate copyright issues (to link to the copyright section on this page) before depositing your work and contact you if there are any queries and to request digital copies of the work if necessary. We can also scan items only available in hardcopy.

At present all deposits need to be processed by the Research Commons Administrators.

University of Waikato Higher Degree and Masters Degree students are required to deposit a digital copy of their completed thesis to Research Commons.

The Thesis deposit form is available here:

For further information on how to prepare your files see the Library’s Digital Thesis Deposit webpage.

There are often copyright restrictions we must consider when deciding if a paper can be submitted to Research Commons. When a piece of research is published, the author often assigns copyright to the publisher. The rights the author retains will depend on the type of agreement signed.  The Library will check publisher's copyright policies before putting items on Research Commons. We will not break copyright legislation.

Publishers sometimes require we deposit particular versions of the article:

Submitted Version: The author-created version that has been submitted to a journal for peer review.

Accepted Version: The final author-created version that incorporates referee comments and is the accepted-for-publication version.  It is not yet in the format in which it will be published. Often publishers prefer that we host this version on Research Commons. It is sometimes known as a postprint or an author's version. Wherever possible, we link the repository version to any traditionally published version.

Published Version: This is often referred to as the publisher’s PDF. It is the final published version and has been morphed into the style and format of the journal in which it is to appear. Many publishers stipulate that this version may not be hosted on repositories, but we will use it wherever we are able to.

If we are prohibited from hosting the full-text of a piece of research we will link to the full-text if it is available online elsewhere.

Please see Research Commons Copyright Policy for more information on how items in Research Commons are protected by copyright.

Research Commons accepts most kinds of research outputs. Examples include:

  • Journal articles
  • Conference papers
  • Reports
  • Working papers
  • Book chapters

We will accept pre-publication versions of documents (see Research Commons Copyright Policy for further details). Each participating unit will determine content appropriate for inclusion in its part of the IR.

Research Commons can accept most kinds of file formats, including image and video files. Text documents are usually deposited in PDF format. Repository staff are happy to convert files to PDF or arrange scanning of hard copies into digital form.

We house the University of Waikato's digital thesis collection. We include digital copies of University of Waikato Masters and Doctoral theses deposited since 2006. Theses are normally in PDF format, with supplementary material in a variety of file formats available.

Prior to 2006, digitisation of theses for open access was not mandatory. To find older print theses please check the University of Waikato’s Library catalogue. These theses may be requested by interloan through your local library.

Research Commons is organised into a hierarchical structure of communities, sub-communities and collections. Our communities represent the Faculties and Schools of the University of Waikato, plus the theses collection. The collections are groups of related documents, for example, all the papers from a Faculty or Research Unit. The Community and Collection structure may be browsed.

You can search with keywords in the basic search box on the Research Commons Homepage or by using the Advanced Search option. You can also browse for papers by community or collection, titles, authors, dates, subjects, types and degree names.

Research Commons is an open access site, which means that anyone with an internet connection can view the content. In cases where we are prohibited from hosting the full-text of the material, it may only be accessible by those persons affiliated to organisations with subscriptions to the database of the publisher or institution which has published the content. This is why we endeavour to host the full-text of the research output wherever possible.

Authors can find out the number of times their research's abstract page has been viewed and the full text of the work has been downloaded using our easily accessible Research Commons Usage Statistics.

Using EndNote

See the EndNote Video Training to find out about the new features of EndNote.

The software will allow you to:

  • Export citations from databases, Library Search and Google Scholar into EndNote
  • Attach PDFs of articles to a record in EndNote-store (manually or using find full-text feature)
  • Arrange citations in groups
  • Use the EndNote toolbar in Word to insert in-text citations and create a list of references automatically
  • Create and sync citations between EndNote desktop and EndNote Web
  • Share EndNote libraries with other

Personal computers

The University of Waikato has a site licence that allows students to download and install EndNote on personal computers.

On campus

EndNote is installed on the majority of University computers. Contact the ITS Service Desk if you require an installation or an upgrade (07) 838 4008 or by email (

IMPORTANT: Backup any styles, import filters and connection files that you don't want overwritten.

It is recommended that you uninstall earlier versions of EndNote before upgrading to the latest version. UoW Referencing Styles may be downloaded here.

For more information about EndNote compatibility, please visit EndNote Support.

Styles - Referencing styles used at University of Waikato

Output styles are the referencing styles used to control the formatting of references in a bibliography. UoW styles are NOT automatically loaded in the EndNote programme. Library staff have created or adapted styles for APA 6th, MHRA, Harvard Science, Harvard Geography, Law, Anthropology and Politics. Find them at the UoW EndNote Support webpage and save the Styles you require. (See Where do I save?)

A complete list of styles is available on the EndNote Output Styles page

Where do I Save?

Depending on your computer operating system, your downloaded Styles need to be saved in a folder outside the C drive. You will need to create a folder in Document and save there.

Next, go to Preferences in your EndNote Library >> Folder locations >> and change to this new folder location. You will now find the Style in the drop-down menu in EndNote.

Academic Liaison Librarians run regular EndNote tutorials. If you wish to request a tutorial session, contact your Academic Liaison Librarian.

Using Your ID Card

See UniCash for information on how to load money onto your card - page includes a list of PayStation Kiosks and ePay Stations located around the uni.

Didn't find what you were looking for?

There are many ways that you can get help. See Get Help or try Library Chat.