Chat with a Librarian
This service is available to University of Waikato students and staff:
- Trimester A & B - 9am - 7.30pm Monday to Friday and 11am - 5.30pm Saturday and Sunday
- Trimester C - 9am - 5.30pm Monday to Friday and 11am - 5.30pm Saturday
Just a minute,
we're finding someone to help you.
Using Library Chat
Please don't refresh your screen or the conversation will be lost at our end.
TIP: To extend the typing area, click and drag on the diagonal lines in the bottom right of the box, keeping the cursor inside the chat frame.
Delayed response:
It may take us a few minutes to reply to you. If you don't hear from us:
- Please try again later
- Email [email protected] and we will contact you as soon as possible
- Phone 07 838 4051 during open hours.
Chat is offline
Please try again later or ask our Library chatbot Libby below. Alternatively please email [email protected] and we will respond on the next business day.
My issue was not resolved:
If your question is not answered here, or you need further information, try the following options:
- Email [email protected]
- Visit our Get Help page
- Fill out the Questions and Suggestions form
How was your chat with Libby?
We'd love your feedback, so tell us about your chatbot experience.