Chat with a Librarian

This service is available to University of Waikato students and staff:

  • Trimester A & B - 9am - 7.30pm Monday to Friday and 11am - 5.30pm Saturday and Sunday
  • Trimester C - 9am - 5.30pm Monday to Friday and 11am - 5.30pm Saturday

Just a minute, we're finding someone to help you.

Using Library Chat

Please don't refresh your screen or the conversation will be lost at our end.

TIP: To extend the typing area, click and drag on the diagonal lines in the bottom right of the box, keeping the cursor inside the chat frame.

Delayed response:

It may take us a few minutes to reply to you. If you don't hear from us:

Chat is offline

Please try again later or ask our Library chatbot Libby below. Alternatively please email [email protected] and we will respond on the next business day.

My issue was not resolved:

If your question is not answered here, or you need further information, try the following options:

How was your chat with Libby?

We'd love your feedback, so tell us about your chatbot experience.