Mental Health Support
The mental health service provides free short-term mental health support to University of Waikato students, who are experiencing a new mental health concern or have a diagnosed mental health condition.
During office hours, the mental health nurse is available to provide same day support and advice in urgent situations
What can this service support with?
The mental health nurse can support with the following, but is not limited to:
- Mood disorders
- Bipolar disorder
- Disordered eating
- Drug and alcohol concerns
- Suicidal thoughts
What can I expect from this service?
This service is provided by Registered Nurses who specialise in mental health. We are based at student health at Waikato campus.
The initial appointment will be a conversation about you and what has brought you in. This will ensure you are connected with the right supports as quickly as possible. The nurse will work with you to develop a plan, which will include possible interventions and supports. This may include education, resources, online tools, practical advice, tools, strategies and referral to on and off-campus services as needed.
How do I make an appointment?
Students can make an appointment either in person at student health reception or by telephone by calling Student Health on (07) 838 4037
There are some 30 minute same-day mental health nurse appointments available. These are available between 1-3pm Monday- Friday and are available on a first in first served basis. Please call (07) 838 4037 to book.
COVID-19 mental health and wellbeing information, support and services
The mental health nurses are still available for appointments and drop-in, except ALL appointments are by telehealth (phone or zoom). Please book via student health reception by calling (07) 838 4037.
Information and resources:
- Just A Thought, Supporting your wellbeing during COVID-19 (resources available and online course called 'Staying on Track'- A guide to support your wellbeing during COVID-19 soon to be released)
- You can access if you already receive mental health support from other support agencies
- This service is free to all students enrolled at the University of Waikato
- You are welcome to bring a support person to any appointments
Information for students and staff based at Tauranga campus
Students based at Tauranga campus are still able to access this service.
Alternatively, there is a student health nurse based in Tauranga, who can support with mental health and stress management skills. The student health nurse can also refer students to free counselling services based in Bay of Plenty.
The student health nurse is based on Level 1, room 1.28, behind The Hub.
Phone - 0220139003
Email - [email protected]
In an emergency please call 111
If a student requires support in a crisis situation:
- Call 1737 to speak with a trained counsellor
- Call Bay of Plenty mental health crisis service on 0800 800 508
A list of mental health helplines for staff and students
- Need to talk? 1737. Free call or text 24 hours a day to speak with a trained counsellor
- Lifeline - 0800 543 354 or text HELP (4357) for free support 24 hours a day
- Suicide Crisis Helpline - 0508 TAUTOKO
- Depression Helpline - 0800 111 757 or text 4202
- Youthline - 0800 376 633 or text 234
- Outline - 0800 376 633 (between 6pm-9pm daily)
- Samaritans - 0800 726 666
- Alcohol and Drug helpline - 0800 787 797
- Asian helpline - 0800 862 342
- Healthline - 0800 611 116 to speak with a trained medical professional (such as a nurse) for health advice and information
Tools & Strategies
Mental health & wellbeing self-help tools for staff & students
- Just a thought- Free evidence-based Cognitive Behavioural Therapy (CBT) for anxiety and depression
- Blurt link to- Taking Care of yourself at University
- The Five Ways to Wellbeing help people stay mentally well
- Centre for Clinical Interventions- self-help resources for a range of different mental health conditions
- The Lowdown- Straight up answers for when life sucks
- Support with drug use
- Support with alcohol use
Staff Supporting Students
Further information for staff who are supporting students