Student Services Strategy

NB: This is intentionally unpublished. Douglas knows more.


To enable student success and wellbeing through collaboration, innovation and high quality integrated services.


Support effective decision-making through the provision of quality/timely data and information.

Collaborate amongst ourselves, with students and our stakeholders to achieve the right outcomes.

Enable student independence and resilience through ready accessibility of quality services.

Nurture our staff, students and partners to help people achieve at their best through a culture of wellbeing and high trust that supports strong relationships and a thriving community.

Explore new opportunities, be solution-focussed and empower colleagues to ask “what if?”.

Sustain good practice through continuous improvement, innovation and measurable outcomes, in an environmentally responsible manner.