Account Management Portal
Link your Connect Account and Waikato Account for continued access to your student information.
The Account Management Portal allows you to link your Waikato and Connect Account(s) to ensure you can continue to access your student information in MyWaikato and the Accommodation Portal once your Waikato Account has been disabled. You can access the portal via the 'Account Management Portal' tile on the home page of MyWaikato.
Why do I need to link my Accounts?
Linking your Connect Account to your Waikato Account allows you to sign in to MyWaikato and the Accommodation Portal using your Connect Account once your Waikato Account has been disabled. This will allow you to continue to access your transcripts and grades, and to apply for further study, scholarships, and accommodation.
Linking your accounts also ensures your information remains in one place and prevents duplicate student records from being created.
If your accounts are not linked, your student information may not be available when you sign in to MyWaikato using your Connect Account. Linking your accounts helps ensure a smooth experience and uninterrupted access to your student information.
When would I need to use the Account Management Portal?
You may need to use the Account Management Portal if you:
- are finishing your studies, or taking a break from study, and want to create and link a Connect Account to your existing Waikato Account to continue accessing MyWaikato or the Accommodation Portal
- have studied here before and need to link a Connect Account to an existing Waikato Account to access your transcripts and grades, or to apply for further study, scholarships, and accommodation
- want to manage your linked accounts, including adding or removing a linked Connect Account.
Frequently asked questions
The Account Management Portal allows you to:
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Create a Connect Account (if you don’t already have one)
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Link your Connect Account to your existing Waikato Account
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Manage your linked accounts in one place
A Connect Account is an account you create using your personal email address or an existing Google Account. It is used to access University systems including MyWaikato and the Accommodation Portal, to apply to study, accommodation and scholarships.
You need a Connect Account to:
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Apply for study, scholarships, and accommodation
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Continue accessing MyWaikato and the Accommodation Portal before you are fully enrolled and after you finish your studies.
Unlike a Waikato Account, which is issued on enrolment and stays active only during your studies, your Connect Account stays with you over time. This means you can continue to access key systems even if you are no longer enrolled or are between periods of study.
This could be because you haven’t linked your Connect Account to an existing Waikato Account. You can link an existing Waikato Account to a Connect Account, using your username.
Or
You’re a new student and don’t have a Waikato Account yet. You will receive a Waikato Account once you have completed your enrolment and are ready to begin your study.
You may need to link your Connect Account to your Waikato Account. See above for more information.
Once you are enrolled, your Waikato Account gives you access to all the systems and services needed for your study. For more information see ‘Waikato Account’.
If your accounts are not linked:
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Your student information may not be accessible when signing in with a Connect Account
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You may experience delays or issues accessing your academic history or re-enrolling
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Support may be required to resolve duplicate or unlinked records
Linking your accounts ensures a smoother experience.
You may have an incomplete application on one of your accounts. Please sign in to MyWaikato to complete and submit your application. You can then return to the Account Management Portal and link your accounts.
Note: there is also an option in MyWaikato to delete your incomplete application if it is no longer required e.g. if you have already submitted another application.
This message appears when we need to make some changes in the background in order for your accounts to be linked. This can take up to 5 business days. Keep checking the portal for updates. Once the link has been completed by us, the ‘in progress’ message will disappear from the portal and your accounts will show as linked.