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Tourism and Hospitality Management

Tourism and hospitality is one of the world's largest industries and a major player in New Zealand's economy – we need experts to steer that growth. Learn how to manage sustainable operations that will make a lasting impressions on visitors.

Queenstown

Tourism and hospitality is one of New Zealand's fastest-growing export industries, and it can take your career to new places.

This subject will prepare you for an exciting global career managing tourism or hospitality businesses or events, in an industry that's focused on finding out what visitors want, and satisfying their needs. It's your ticket to work anywhere in the world!

You might even decide to become an entrepreneur and start up your own tourism or hospitality business.

The industry encompasses hotels/resorts, cruise ships, sport and leisure operators, restaurants, cafes, bars, theme parks, entertainment, arts and cultural attractions, special events, and much more.

Employers are looking for skillful, business-savvy managers who can plan, control, make strategic decisions, and understand the legal requirements for this sector - and that's where you come in.

  • Learn how to design and deliver memorable travel experiences
  • Build practical knowledge in areas such as service management, designing operational systems, business strategy, leading teams of staff, and managing financial resources.
  • Gain skills in destination marketing, event management, and intercultural communication.

For more information about Tourism and Hospitality Management at Waikato, please visit the Waikato Management School website.

Internationally recognised

Waikato is recognised as a global leader in this field, with a ranking of 16th best university in the world in the Shanghai Global Ranking of Academic Subjects 2017.

And in the prestigious QS World University Subject Rankings 2018, we're ranked 27th best university in the world for Hospitality and Leisure Management.

You'll study at our internationally recognised Waikato Management School, which is ranked in the top 1% of all business schools globally, thanks to our Triple Crown Accreditation from EQUIS, AMBA and AACSB.

Qualifications

You can take Tourism and Hospitality Management as either a Major subject (8-9 papers) or Minor subject (4 papers) for any bachelor's degree offered at the University of Waikato, such as the Bachelor of Business, Bachelor of Management Studies with Honours, or Bachelor of Communication Studies.

If you already have a degree in another field, you may be interested in taking a Graduate Diploma (8 papers) or Graduate Certificate (4 papers) in Tourism and Hospitality Management.

If you'd like to gain specialist expertise at postgraduate level, take a look at our Master of Management Studies.

Apply to enrol

Key information

Study Location:Hamilton
Faculty:

Career opportunities

  • Hotel/resort/cruise ship manager
  • Tourism/hospitality business consultant
  • Sport/leisure manager
  • Restaurant/bar manager
  • Special events planner
  • Adventure tourism operator
  • National or regional tourism planner/promoter
  • Catering services manager
  • Business entrepreneur
  • Government policy advisor
  • Operations manager

100 Level

Code Paper Title Occurrence / Location
ACCTN101Accounting for Management20A (Hamilton), 20B (Hamilton), 20B (Tauranga) & 20X (Zhejiang University City College, Hangzhou China)
This paper explains that accounting is an important social practice; an integral aspect of organisational management and covers both the technical aspects of the provision and use of accounting information.
ECONS101Business Economics and the New Zealand Economy20A (Hamilton), 20A (Secondary School - Unistart), 20A (Tauranga), 20B (Hamilton) & 20X (Zhejiang University City College, Hangzhou China)
This paper offers insights into the behaviour of consumers, firms and the government within the economy, giving students skills in analysing and predicting the actions of individuals and businesses.
FINAN101Introduction to Finance20A (Hamilton), 20A (Tauranga), 20B (Hamilton), 20S (Hamilton) & 20X (Zhejiang University City College, Hangzhou China)
This paper introduces the three core areas of finance -- financial management, investments, and capital markets and institutions. The paper also examines applications of corporate finance concepts to personal finance.
MGSYS101Integrated Thinking - Digital Business and Supply Chain Management20A (Hamilton), 20A (Tauranga), 20B (Hamilton) & 20X (Zhejiang University City College, Hangzhou China)
This paper explores the dual concepts of digital business and supply chain management. The interactive lectures help in developing critical thinking skills and highlight many topical case studies.
MRKTG101Fundamentals of Successful Marketing20A (Hamilton), 20A (Tauranga), 20B (Hamilton), 20S (Hamilton) & 20X (Zhejiang University City College, Hangzhou China)
This paper focuses on the role of Marketing in business, introducing students to marketing research, consumer behaviour, and analysis, as essential tools for developing brand positioning strategies that create value.
STMGT101Introduction to Management20A (Hamilton), 20B (Hamilton), 20B (Tauranga), 20X (Hamilton) & 20X (Zhejiang University City College, Hangzhou China)
Explores the world of management in organisations, the roles of managers and how they strategise, plan, organise, and motivate staff to achieve goals.
THMGT101Fundamentals of Tourism and Hospitality20A (Hamilton)
This paper introduces fundamental tourism and hospitality concepts, their global context, history, key tourist markets, and industry structure; together with their impacts and challenges for achieving sustainable destination management.

200 Level

Code Paper Title Occurrence / Location
MRKTG203Advertising and Integrated Marketing Communications20B (Hamilton) & 20B (Tauranga)
This paper covers online and offline media and techniques, in addition to traditional advertising and promotional tools. Students develop a promotional campaign plan based on strategic decision-making for an organisation.
THMGT201Visitor Experiences20B (Hamilton) & 20G (Hamilton)
The design of visitor experiences should anticipate and respond to changing demand and behaviour. This paper creates scenarios for innovative ways to sustain the connected tourism, hospitality and event economy.
THMGT203Tourism and Hospitality Enterprise Management20B (Hamilton)
This paper examines contemporary trends in the management of operations and service in the tourism and hospitality enterprise, strategies for hospitality human resource, ethics, business sustainability and environmental responsibility.

300 Level

Code Paper Title Occurrence / Location
PUBRL301Stakeholder and Community Engagement20A (Hamilton)
This paper is designed to develop capacity in students to develop and facilitate ethical collaborative communication and relationship engagement activities with a diverse range of stakeholders within communities.
PUBRL303Events Management20A (Hamilton)
This experiential paper draws together best practice in event management from a practical, business, and operational perspective. The paper covers researching, designing, planning, and implementing an event for a client.
THMGT301Hotel and Venue Management20A (Hamilton)
This paper focuses on the management of tourism and hospitality accommodation, venues and events. It provides students with an understanding of accommodation sales differentiations, rates structures, profits and operations planning.
THMGT303Destination Management20A (Hamilton)
Destinations are core of tourism offering attributes that meet tourist needs. However, social, cultural, environmental and economic consequences result, and the paper examines ways in which these might be managed.
THMGT304Food & Beverage Systems Management20B (Hamilton)
This paper focuses on food & beverage systems management. It will provide students an understanding of production efficiencies, financial resources, meal experience, food safety & hygiene to acquire sustained profits.
WSOMM396Management Internship20A (Hamilton), 20B (Hamilton), 20C (Hamilton) & 20C (Tauranga)
The Management Internship provides students with the opportunity to apply their management discipline-based knowledge to an authentic project within an organisation.
WSOMM399Report of an Investigation20A (Hamilton), 20B (Hamilton), 20C (Hamilton) & 20C (Tauranga)
This paper offers students the opportunity to complete a directed investigation of an approved topic relevant to an organisation or industry and in an area related to their management discipline of study.

500 Level

Code Paper Title Occurrence / Location
ANTHY515Ethnographic Research20A (Hamilton)
This paper provides an in depth introduction to ethnographic research, including its ethical, theoretical, and methodical components.
THMGT502Tourism Development and the Environment20B (Hamilton)
This paper provides students with an opportunity to learn about the tourism industry, and to appreciate the different management issues from a tourism perspective.
THMGT503Hotel and Resort Management20B (Hamilton)
This paper provides students with an awareness of the essential issues involved in the management and operations specific to hotels and resorts. The paper covers definitions, history and the hotel and resort industry; resort planning and development; lodging and resort management and operations.
THMGT591Tourism Management Dissertation20X (Hamilton)
A report on the findings of a theoretical or empirical investigation.
THMGT592Tourism Management Dissertation20X (Hamilton)
A report on the findings of a theoretical or empirical investigation.
THMGT593Tourism Management Thesis20X (Hamilton)
An externally examined piece of written work that reports on the findings of supervised research.
THMGT594Tourism Management Thesis20X (Hamilton)
An externally examined piece of written work that reports on the findings of supervised research.

800 Level

Code Paper Title Occurrence / Location
THMGT800Tourism Management MPhil Thesis20X (Hamilton)
No description available.

900 Level

Code Paper Title Occurrence / Location
THMGT900Tourism Management PhD Thesis20I (Hamilton), 20X (Hamilton) & 20X (Tauranga)
No description available.

Scholarships and prizes

New to Waikato? The International Excellence Scholarship is worth up to $10,000.

Visit our Scholarship Finder for information about possible scholarships

Find your scholarship


Graduate or postgraduate study lets you develop advanced knowledge in an area of management that you are passionate about, giving you an edge in the job market.

Choose from the following options:

For more information about the best study pathway for you, please talk to an adviser in the Management Student Centre (MSC).


Waikato Management School has a vibrant student culture that offers plenty of social and learning opportunities.

You can meet like-minded people through student clubs, such as:

We also have a WMS student mentoring programme to help ease the academic and social transition from high school to university, by connecting you with other students who've been in your shoes before.

Student mentors can offer advice on everything from papers, study strategies, student groups and resources to entertainment and social activities.

Check out the Waikato Management School Facebook page for the latest news and events.


Qualifications offered


Contacts

Management Student Centre (MSC)

Phone: +64 838 4303
Email: msc@waikato.ac.nz
Website: www.management.ac.nz/msc

Opening hours: 8.45am - 4.45pm Monday to Friday
Location: MSB.1.50, Hillcrest Road, University of Waikato, Hamilton

One of the best times to pop into MSC is Open Advice Day, held every Wednesday from 10am to 2pm.