Tourism and Hospitality Management
Tourism and hospitality is one of the world's largest industries and a major player in New Zealand's economy – we need experts to steer that growth. Learn how to manage sustainable operations that will make a lasting impressions on visitors.
Tourism and hospitality is one of New Zealand's fastest-growing export industries, and it can take your career to new places.
This subject will prepare you for an exciting global career managing tourism or hospitality businesses or events, in an industry that's focused on finding out what visitors want, and satisfying their needs. It's your ticket to work anywhere in the world!
You might even decide to become an entrepreneur and start up your own tourism or hospitality business.
The industry encompasses hotels/resorts, cruise ships, sport and leisure operators, restaurants, cafes, bars, theme parks, entertainment, arts and cultural attractions, special events, and much more.
Employers are looking for skillful, business-savvy managers who can plan, control, make strategic decisions, and understand the legal requirements for this sector - and that's where you come in.
- Learn how to design and deliver memorable travel experiences
- Build practical knowledge in areas such as service management, designing operational systems, business strategy, leading teams of staff, and managing financial resources.
- Gain skills in destination marketing, event management, and intercultural communication.
For more information about Tourism and Hospitality Management at Waikato, please visit the Waikato Management School website.
Internationally recognised
Waikato is recognised as a global leader in this field, with a ranking of 16th best university in the world in the Shanghai Global Ranking of Academic Subjects 2017.
And in the prestigious QS World University Subject Rankings 2018, we're ranked 27th best university in the world for Hospitality and Leisure Management.
You'll study at our internationally recognised Waikato Management School, which is ranked in the top 1% of all business schools globally, thanks to our Triple Crown Accreditation from EQUIS, AMBA and AACSB.
Qualifications
You can take Tourism and Hospitality Management as either a Major subject (8-9 papers) or Minor subject (4 papers) for any bachelor's degree offered at the University of Waikato, such as the Bachelor of Business, Bachelor of Management Studies with Honours, or Bachelor of Communication Studies.
If you already have a degree in another field, you may be interested in taking a Graduate Diploma (8 papers) or Graduate Certificate (4 papers) in Tourism and Hospitality Management.
If you'd like to gain specialist expertise at postgraduate level, take a look at our Master of Management Studies.
Key information
| Study Location: | Hamilton |
|---|---|
| Area of Study: |
Study Tourism and Hospitality Management in these qualifications
Study Tourism and Hospitality Management as a specialisation of
Career opportunities
- Hotel/resort/cruise ship manager
- Tourism/hospitality business consultant
- Sport/leisure manager
- Restaurant/bar manager
- Special events planner
- Adventure tourism operator
- National or regional tourism planner/promoter
- Catering services manager
- Business entrepreneur
- Government policy advisor
- Operations manager
Papers
Available Tourism and Hospitality Management papers
100 Level
| Code | Paper Title | Points | Occurrence / Location |
|---|---|---|---|
| MRKTG101 | Fundamentals of Successful Marketing | 15.0 | 24A (Hamilton), 24A (Online), 24A (Tauranga), 24B (Hamilton), 24B (Hamilton Waikato College), 24B (Online), 24C (Hamilton Waikato College), 24G (Hamilton), 24VB (National Economics University, Vietnam) & 24X (Zhejiang University City College, Hangzhou China) |
| This paper focuses on the role of Marketing in business, introducing students to marketing research, consumer behaviour, and analysis, as essential tools for developing brand positioning strategies that create value. | |||
| THMGT101 | Fundamentals of Tourism and Hospitality | 15.0 | 24A (Hamilton) |
| This paper introduces fundamental tourism and hospitality concepts, their global context, history, key tourist markets, and industry structure; together with their impacts and challenges for achieving sustainable destination management. | |||
200 Level
| Code | Paper Title | Points | Occurrence / Location |
|---|---|---|---|
| MRKTG203 | Integrated Marketing Communications | 15.0 | 24B (Hamilton) & 24B (Tauranga) |
| This paper covers online and offline media and techniques, in addition to traditional advertising and promotional tools. Students develop a promotional campaign plan based on strategic decision-making for an organisation. | |||
| THMGT201 | Visitor Experiences | 15.0 | 24A (Hamilton) |
| The design of visitor experiences should anticipate and respond to changing demand and behaviour. This paper creates scenarios for innovative ways to sustain the connected tourism, hospitality and event economy. | |||
| THMGT203 | Tourism and Hospitality Enterprise Management | 15.0 | 24B (Hamilton) |
| This paper examines contemporary trends in the management of operations and service in the tourism and hospitality enterprise, strategies for hospitality human resource, ethics, business sustainability and environmental responsibility. | |||
300 Level
| Code | Paper Title | Points | Occurrence / Location |
|---|---|---|---|
| PUBRL303 | Events Management | 15.0 | 24A (Hamilton) |
| This experiential paper draws together best practice in event management from a practical, business, and operational perspective. The paper covers researching, designing, planning, and implementing an event for a client. | |||
| THMGT301 | Commercial Accommodation Management | 15.0 | 24B (Hamilton) |
| The design of visitor experiences should anticipate and respond to changing demand and behaviour. This paper analyses the nature of visitor experiences and patterns of demand for the tourism, hospitality and event industries. | |||
| THMGT303 | Destination Management | 15.0 | 24A (Hamilton) |
| Destinations are the core of tourism offering attributes that meet tourist needs. However, social, cultural, environmental and economic consequences result, and the paper examines ways in which these might be managed. | |||
| THMGT304 | Food & Beverage Systems Management | 15.0 | 24B (Hamilton) |
| This paper focuses on food & beverage systems management. It will provide students with an understanding of production efficiencies, financial resources, meal experience, food safety & hygiene to acquire sustained profits. | |||
| WSOMM396 | Management Internship | 15.0 | 24A (Hamilton), 24A (Tauranga), 24B (Hamilton), 24B (Tauranga), 24C (Hamilton), 24C (Tauranga) & 24VB (Internet National Economics University, Vietnam) |
| The Management Internship provides students with the opportunity to apply their management discipline-based knowledge to an authentic project within an organisation. | |||
| WSOMM399 | Report of an Investigation | 15.0 | 24A (Hamilton), 24A (Tauranga), 24B (Hamilton) & 24B (Tauranga) |
| This paper offers students the opportunity to complete a directed investigation of an approved topic relevant to an organisation or industry and in an area related to their management discipline of study. | |||
500 Level
| Code | Paper Title | Points | Occurrence / Location |
|---|---|---|---|
| ANTHY515 | Ethnographic Research Methods | 30.0 | 24A (Hamilton) |
| This paper provides an in depth introduction to ethnographic research, including its ethical, theoretical, and methodical components. | |||
| BUSAN543 | Applied Business Analytics | 30.0 | 24B (Hamilton) & 24B (Online) |
| This paper enables students to understand applied business analytics including data management and analytics tools, develop critical thinking skills, and apply these to various business contexts. By the end of this paper students will understand the role of analytics to solve real-world problems. | |||
| DIGIB555 | Digital Business Management | 30.0 | 24A (Hamilton) & 24A (Online) |
| A focus on the successful management of digital business applications based on rapidly evolving technologies; from business case to competitive impact. | |||
| INMGT517 | Current Issues in International Management | 30.0 | 24C (Online) |
| This paper identifies and examines a wide range of current management issues, both internal and external to the organisation, that impact on international managers operating across national borders. It helps students understand the implications of a global economy by highlighting the key challenges of managing across cultural and n... | |||
| STMGT525 | Entrepreneurship, Theory and Practice | 30.0 | 24A (Hamilton) |
| Entrepreneurship and new venture creation provide a major impetus for economic growth and development. This paper introduces the key issues and questions relating to the theoretical perspectives on entrepreneurship. | |||
| THMGT502 | Tourism Development and the Environment | 30.0 | 24B (Hamilton) |
| This paper provides students with an opportunity to learn about the tourism industry, and to appreciate the different management issues from a tourism perspective. | |||
| THMGT503 | Hotel and Resort Management | 30.0 | 24A (Hamilton) |
| This paper provides students with an awareness of the essential issues involved in the management and operations specific to hotels and resorts. The paper covers definitions, history and the hotel and resort industry; resort planning and development; lodging and resort management and operations. | |||
| THMGT591 | Tourism Management Dissertation | 30.0 | 24X (Hamilton) |
| A report on the findings of a theoretical or empirical investigation. | |||
| THMGT592 | Tourism Management Dissertation | 60.0 | 24X (Hamilton) |
| A report on the findings of a theoretical or empirical investigation. | |||
| THMGT593 | Tourism Management Thesis | 90.0 | 24X (Hamilton) |
| An externally examined piece of written work that reports on the findings of supervised research. | |||
| THMGT594 | Tourism Management Thesis | 120.0 | 24X (Hamilton) |
| An externally examined piece of written work that reports on the findings of supervised research. | |||
800 Level
| Code | Paper Title | Points | Occurrence / Location |
|---|---|---|---|
| THMGT800 | Tourism Management MPhil Thesis | 120.0 | 24X (Hamilton) |
| No description available. | |||
900 Level
| Code | Paper Title | Points | Occurrence / Location |
|---|---|---|---|
| THMGT900 | Tourism Management PhD Thesis | 120.0 | 24I (Hamilton), 24J (Hamilton), 24K (Hamilton), 24X (Hamilton) & 24X (Tauranga) |
| No description available. | |||
Scholarships and prizes
New to Waikato? The International Excellence Scholarship is worth up to $10,000.
Visit our Scholarship Finder for information about possible scholarships
Graduate study options
Expand to see graduate study options
Graduate or postgraduate study lets you develop advanced knowledge in an area of management that you are passionate about, giving you an edge in the job market.
Choose from the following options:
- Graduate Certificate or Graduate Diploma
- Postgraduate Certificate in Tourism Management
- Postgraduate Diploma in Tourism Management
- Master of Management Studies in Tourism Management
- Doctor of Philosophy in Tourism Management
For more information about the best study pathway for you, please talk to an adviser in the Management Student Centre (MSC).
Cultural experience
Waikato Management School has a vibrant student culture that offers plenty of social and learning opportunities.
Waikato Management School has a vibrant student culture that offers plenty of social and learning opportunities.
You can meet like-minded people through student clubs, such as:
- Waikato Management School Students' Association (WMSSA)
- Management Communication Students' Association (MCSA)
- Te Ranga Ngaku- the Maori management student network
We also have a WMS student mentoring programme to help ease the academic and social transition from high school to university, by connecting you with other students who've been in your shoes before.
Student mentors can offer advice on everything from papers, study strategies, student groups and resources to entertainment and social activities.
Check out the Waikato Management School Facebook page for the latest news and events.
Qualifications offered
- Bachelor of Business
- Bachelor of Management Studies with Honours
- Graduate Certificate in Tourism & Hospitality Management
- Graduate Diploma in Tourism & Hospitality Management
Contacts
Management Student Centre (MSC)
Phone: +64 838 4303
Email: [email protected]
Website: www.management.ac.nz/msc
Opening hours: 8.45am - 4.45pm Monday to Friday
Location: MSB.1.50, Hillcrest Road, University of Waikato, Hamilton
One of the best times to pop into MSC is Open Advice Day, held every Wednesday from 10am to 2pm.