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Tourism and Hospitality Management

Tourism and hospitality is one of the world's largest industries and a major player in New Zealand's economy – we need experts to steer that growth. Learn how to manage sustainable operations that will make a lasting impressions on visitors.

Queenstown

Tourism and hospitality is one of New Zealand's fastest-growing export industries, and it can take your career to new places.

This subject will prepare you for an exciting global career managing tourism or hospitality businesses or events, in an industry that's focused on finding out what visitors want, and satisfying their needs. It's your ticket to work anywhere in the world!

You might even decide to become an entrepreneur and start up your own tourism or hospitality business.

The industry encompasses hotels/resorts, cruise ships, sport and leisure operators, restaurants, cafes, bars, theme parks, entertainment, arts and cultural attractions, special events, and much more.

Employers are looking for skillful, business-savvy managers who can plan, control, make strategic decisions, and understand the legal requirements for this sector - and that's where you come in.

  • Learn how to design and deliver memorable travel experiences
  • Build practical knowledge in areas such as service management, designing operational systems, business strategy, leading teams of staff, and managing financial resources.
  • Gain skills in destination marketing, event management, and intercultural communication.

For more information about Tourism and Hospitality Management at Waikato, please visit the Waikato Management School website.

Internationally recognised

Waikato is recognised as a global leader in this field, with a ranking of 16th best university in the world in the Shanghai Global Ranking of Academic Subjects 2017.

And in the prestigious QS World University Subject Rankings 2018, we're ranked 27th best university in the world for Hospitality and Leisure Management.

You'll study at our internationally recognised Waikato Management School, which is ranked in the top 1% of all business schools globally, thanks to our Triple Crown Accreditation from EQUIS, AMBA and AACSB.

Qualifications

You can take Tourism and Hospitality Management as either a Major subject (8-9 papers) or Minor subject (4 papers) for any bachelor's degree offered at the University of Waikato, such as the Bachelor of Business, Bachelor of Management Studies with Honours, or Bachelor of Communication Studies.

If you already have a degree in another field, you may be interested in taking a Graduate Diploma (8 papers) or Graduate Certificate (4 papers) in Tourism and Hospitality Management.

If you'd like to gain specialist expertise at postgraduate level, take a look at our Master of Management Studies.

Apply to enrol

Key information

Study Locations: Hamilton
Faculty:

Career opportunities

  • Hotel/resort/cruise ship manager
  • Tourism/hospitality business consultant
  • Sport/leisure manager
  • Restaurant/bar manager
  • Special events planner
  • Adventure tourism operator
  • National or regional tourism planner/promoter
  • Catering services manager
  • Business entrepreneur
  • Government policy advisor
  • Operations manager

Prescriptions for the GradCert(THMgt) and GradDip(THMgt)

A Graduate Certificate and Graduate Diploma in Tourism and Hospitality Management are available to graduates who have not included Tourism Management or Hospitality Management at an advanced level in their first degree.

The qualification regulations define the subject requirements for the Graduate Certificate and Graduate Diploma. There are no specified subject papers that must be completed for these programmes.

Prescriptions for the PGCert(THMgt) and PGDip(THMgt)

The qualification regulations define the subject requirements for the PGCert(THMgt) and PGDip(Mgt). There are no specified subject papers that must be completed for the PGCert(THMgt) programme.

PGDip(THMgt) students must complete THMGT502 and THMGT503; and 30 points from ANTHY515, DEVST504, THMGT590, THMGT591.

All students should discuss their programme with the Management Student Centre before enrolling.

100 Level

Code Paper Title Occurrence / Location
ACCTN101Accounting for Management19A (Hamilton), 19A (Tauranga), 19B (Hamilton), 19B (Tauranga) & 19C (Zhejiang University City College, Hangzhou China)
This paper explains that accounting is an important social practice; an integral aspect of organisational management and covers both the technical aspects of the provision and use of accounting information.
ECONS101Business Economics and the New Zealand Economy19A (Hamilton), 19A (Secondary School - Unistart), 19A (Tauranga), 19B (Hamilton), 19B (Tauranga), 19C (Zhejiang University City College, Hangzhou China) & 19S (Hamilton)
This paper offers insights into the behaviour of consumers, firms and the government within the economy, giving students skills in analysing and predicting the actions of individuals and businesses.
FINAN101Introduction to Finance19A (Hamilton), 19A (Tauranga), 19B (Hamilton), 19B (Tauranga), 19C (Zhejiang University City College, Hangzhou China) & 19S (Hamilton)
This paper introduces the three core areas of finance -- financial management, investments, and capital markets and institutions. The paper also examines applications of corporate finance concepts to personal finance.
MGSYS101Integrated Thinking - Digital Business and Supply Chain Management19A (Hamilton), 19A (Tauranga) & 19B (Hamilton)
This paper explores the dual concepts of digital business and supply chain management. The interactive lectures help in developing critical thinking skills and highlight many topical case studies.
MRKTG101Fundamentals of Successful Marketing19A (Hamilton), 19A (Tauranga), 19B (Hamilton), 19C (Zhejiang University City College, Hangzhou China) & 19S (Hamilton)
This paper focuses on the role of Marketing in business, introducing students to marketing research, consumer behaviour, and analysis, as essential tools for developing brand positioning strategies that create value.
STMGT101Introduction to Management19A (Hamilton), 19B (Hamilton), 19B (Tauranga) & 19C (Zhejiang University City College, Hangzhou China)
Explores the world of management in organisations, the roles of managers and how they strategise, plan, organise, and motivate staff to achieve goals.
THMGT101Fundamentals of Tourism and Hospitality19A (Hamilton)
This paper introduces fundamental tourism and hospitality concepts, their global context, history, key tourist markets, and industry structure; together with their impacts and challenges for achieving sustainable destination management.

200 Level

Code Paper Title Occurrence / Location
MRKTG203Advertising and Integrated Marketing Communications19B (Hamilton) & 19B (Tauranga)
This paper covers online and offline media and techniques, in addition to traditional advertising and promotional tools. Students develop a promotional campaign plan based on strategic decision-making for an organisation.
THMGT201Visitor Experiences19B (Hamilton) & 19T (Hamilton)
The design of visitor experiences should anticipate and respond to changing demand and behaviour. This paper creates scenarios for innovative ways to sustain the connected tourism, hospitality and event economy.
THMGT203Tourism and Hospitality Enterprise Management19A (Hamilton)
This paper examines contemporary trends in the management of operations and service in the tourism and hospitality enterprise, strategies for hospitality human resource, ethics, business sustainability and environmental responsibility.

300 Level

Code Paper Title Occurrence / Location
MNMGT395Industry Experience19C (Online)
The industry experience course is a NET delivered course, which runs over the summer from early November to early February. Students search for and find their own host organisation, anywhere in the world, that agrees to take them on for 4 to 13 weeks during the summer period.
MNMGT396Management Internship19C (Hamilton)
The Management Internship provides students with the opportunity to apply their management discipline-based knowledge to an authentic project within an organisation.
MNMGT399Report of an Investigation19C (Hamilton)
The Report of an Investigation offers students the opportunity to complete a secondary data based research report on an area related to their management discipline of study. Students also complete 100 hours of voluntary work co-ordinated through the University of Waikato Employability Plus Program.
PUBRL301Stakeholder and Community Engagement19A (Hamilton)
This paper is designed to develop capacity in students to develop and facilitate ethical collaborative communication and relationship engagement activities with a diverse range of stakeholders within communities.
THMGT301Hotel and Venue Management19B (Hamilton)
This paper focuses on the management of tourism and hospitality accommodation, venues and events. It provides students with an understanding of accommodation sales differentiations, rates structures, profits and operations planning.
THMGT303Destination Management19B (Hamilton)
Destinations are core of tourism offering attributes that meet tourist needs. However, social, cultural, environmental and economic consequences result, and the paper examines ways in which these might be managed.

400 Level

Code Paper Title Occurrence / Location
MNMGT495Industry Experience19C (Online)
The industry experience course is a NET delivered course, which runs over the summer from early November to early February. Students search for and find their own host organisation, anywhere in the world, that agrees to take them on for 4 to 13 weeks during the summer period.
MNMGT496Management Internship19C (Hamilton)
The Management Internship provides students with the opportunity to apply their management discipline-based knowledge to an authentic project within an organisation.
MNMGT499Report of an Investigation19C (Hamilton)
The Report of an Investigation offers students the opportunity to complete a secondary data based research report on an area related to their management discipline of study. Students also complete 100 hours of voluntary work co-ordinated through the University of Waikato Employability Plus Program.

500 Level

Code Paper Title Occurrence / Location
ANTHY515Ethnographic Research19A (Hamilton)
This paper concentrates on ethnographic approaches to research, with a particular focus on 'participant observation'.
THMGT502Tourism Development and the Environment19B (Hamilton)
This paper provides students with an opportunity to learn about the tourism industry, and to appreciate the different management issues from a tourism perspective.
THMGT503Hotel and Resort Management19A (Hamilton)
This paper provides students with an awareness of the essential issues involved in the management and operations specific to hotels and resorts. The paper covers definitions, history and the hotel and resort industry; resort planning and development; lodging and resort management and operations.
THMGT591Tourism Management Dissertation19C (Hamilton)
A report on the findings of a theoretical or empirical investigation.
THMGT592Tourism Management Dissertation19C (Hamilton)
A report on the findings of a theoretical or empirical investigation.
THMGT593Tourism Management Thesis19C (Hamilton)
An externally examined piece of written work that reports on the findings of supervised research.
THMGT594Tourism Management Thesis19C (Hamilton)
An externally examined piece of written work that reports on the findings of supervised research.

800 Level

Code Paper Title Occurrence / Location
THMGT800Tourism Management MPhil Thesis19C (Hamilton)
No description available.

900 Level

Code Paper Title Occurrence / Location
THMGT900Tourism Management PhD Thesis19C (Hamilton) & 19C (Tauranga)
No description available.

Scholarships and prizes

New to Waikato? The International Excellence Scholarship is worth up to $10,000.

Visit our Scholarship Finder for information about possible scholarships

Find your scholarship


Graduate or postgraduate study lets you develop advanced knowledge in an area of management that you are passionate about, giving you an edge in the job market.

Choose from the following options:

For more information about the best study pathway for you, please talk to an adviser in the Management Student Centre (MSC).


Waikato Management School has a vibrant student culture that offers plenty of social and learning opportunities.

You can meet like-minded people through student clubs, such as:

We also have a WMS student mentoring programme to help ease the academic and social transition from high school to university, by connecting you with other students who've been in your shoes before.

Student mentors can offer advice on everything from papers, study strategies, student groups and resources to entertainment and social activities.

Check out the Waikato Management School Facebook page for the latest news and events.


Tourism and Hospitality Management as a Minor for any bachelor's degree

To complete a minor in Tourism and Hospitality Management, you must complete 60 points, including at least 30 points above 100-level from THMGT-coded papers.

The specific requirements for Tourism and Hospitality Management are that you must include:

  • THMGT101 Fundamentals of Tourism and Hospitality

Tourism and Hospitality Management as a Single (1st) Major for the BBus or BMS(Hons)

The requirements for a single (1st) major in Tourism and Hospitality Management are that you must pass 135 points, including:

2 x 100-level papers:

  • THMGT101 Fundamentals of Tourism and Hospitality
  • MRKTG101 Fundamentals of Successful Marketing

Note: if MRKTG101 has already been taken for another major, choose one of the following instead:

  • ACCTN101 Accounting for Management
  • ECONS101 Business Economics and the New Zealand Economy
  • FINAN101 Introduction to Finance
  • MGSYS101 Digital Business and Supply Chain Management
  • MGSYS201 Advanced Digital Business and Supply Chain Management
  • STMGT101 Introduction to Management

3 x 200-level papers:

  • THMGT201 Visitor Experiences
  • THMGT202 Sustainable Tourism & Hospitality Management
  • THMGT203 Tourism and Hospitality Enterprise Management

4 x 300-level papers:

  • THMGT301 Hotel Venue Management
  • THMGT302 Tourism & Hospitality Stakeholder Collaboration
  • THMGT303 Destination Management
  • THMGT304 Food & Beverage Systems Management

Bachelor of Business

The BBus single major requirements state that you must include MNMGT495/6/9 Industry Experience/Internship/Report of an Investigation as part of your major.

Bachelor of Management Studies with Honours

The BMS(Hons) honours stream requires you to include a further 60 points at 500-level in papers that are relevant for your first major (see the degree planner for details).

Tourism and Hospitality Management as a 2nd Major for any bachelor's degree

The requirements for a 2nd Major in Tourism and Hospitality Management are that you must pass 120 points, including:

2 x 100-level papers:

  • THMGT101 Fundamentals of Tourism and Hospitality
  • MRKTG101 Fundamentals of Successful Marketing

Note: if MRKTG101 has already been taken for another major, choose one of the following instead:

  • ACCTN101 Accounting for Management
  • ECONS101 Business Economics and the New Zealand Economy
  • FINAN101 Introduction to Finance
  • MGSYS101 Digital Business and Supply Chain Management
  • MGSYS201 Advanced Digital Business and Supply Chain Management
  • STMGT101 Introduction to Management

3 x 200-level papers:

  • THMGT201 Visitor Experiences
  • THMGT202 Sustainable Tourism & Hospitality Management
  • THMGT203 Tourism and Hospitality Enterprise Management

3 x 300-level papers:

  • THMGT301 Hotel Venue Management
  • THMGT302 Tourism & Hospitality Stakeholder Collaboration
  • THMGT303 Destination Management

Graduate Certificate in Tourism and Hospitality Management

To complete the requirements for a Graduate Certificate in Tourism and Hospitality Management, you must pass 60 points at 100-level or above, including at least 45 points at 300-level or above. At least 45 points must be from one subject area.

The specific requirements for Tourism and Hospitality Management are that you must include:

  • TOMG201 Tourism Management

Paper offerings can change; for full details of available papers visit papers.waikato.ac.nz/subjects/THMGT

Note: You may need to meet any additional paper prerequisites unless a waiver is obtained and depending on your programme of study.

Postgraduate Certificate in Tourism Management

To complete the requirements for a Postgraduate Certificate in Tourism Management, you must pass 60 points at 500-level from this subject area.

Papers can be chosen from those ticked for this qualification in the WMS Student Handbook under Tourism and Hospitality Management. For full details of available papers visit papers.waikato.ac.nz/subjects/THMGT

For full details of available papers visit papers.waikato.ac.nz/subjects/THMGT

Note: You may need to meet any additional paper prerequisites unless a waiver is obtained and depending on your programme of study.

Postgraduate Diploma in Tourism Management

To complete the requirements for a Postgraduate Diploma in Tourism Management, you must pass 120 points at 500-level, including at least 90 points from this subject area.

You also need to submit a Portfolio of Achievement (see the Postgraduate Diploma qualification information for further details).

The specific requirements for Tourism and Hospitality Management are that you must include:

  • TOMG502 Tourism Planning and Environment
  • TOMG503 Hotel and Resort Management

And choose 60 points from:

  • TOMG518 Tourism and Hospitality Human Capital Management
  • TOMG519 Tourist Behaviour and Markets
  • TOMG520 Hospitality Operations Service Management
  • TOMG590 Directed Study
  • TOMG591 Tourism Management Dissertation
  • TOMG592 Tourism Management Dissertation
  • ANTH515 Ethnographic Research
  • DEVS504 State Policies on Indigenous Development
  • MNGT501 Research Methods in Management Studies

For full details of available papers visit papers.waikato.ac.nz/subjects/THMGT

Note: You may need to meet any additional paper prerequisites unless a waiver is obtained and depending on your programme of study.

Master of Management Studies (MMS) in Tourism Management

The completion requirements for the MMS depend on your admission criteria; please see the MMS qualification information for further details.

However all students must:

  • Take MNGT501 Research Methods in Management Studies (unless passed previously)
  • Take a dissertation (591/592) or thesis (593/594) in your subject area
  • Submit a Portfolio of Achievement (see MMS information for further details)
  • Meet the specific requirements prescribed for Tourism Management

The specific requirements for Tourism Management are that you must complete (unless passed previously):

  • TOMG502 Tourism Development and the Environment

All students may choose any additional papers required from:

  • TOMG503 Hotel and Resort Management
  • TOMG518 Tourism and Hospitality Human Capital Management
  • TOMG519 Tourist Behaviour and Markets
  • TOMG590 Directed Study

For full details of available papers visit papers.waikato.ac.nz/subjects/THMGT

Note: You may need to meet any additional paper prerequisites unless a waiver is obtained and depending on your programme of study.


Documents

Waikato Management School Student Handbook


Contacts

Management Student Centre (MSC)

Phone: +64 838 4303 or 0800 654 303
Email: msc@waikato.ac.nz
Website: www.management.ac.nz/msc

Opening hours: 8.45am - 4.45pm Monday to Friday
Location: MSB.1.50, Hillcrest Road, University of Waikato, Hamilton

One of the best times to pop into MSC is Open Advice Day, held every Wednesday from 10am to 2pm.

Subject convenors:

Associate Professor Asad Mohsin
Undergraduate Convenor

Email: ahmosin@waikato.ac.nz

Professor Chris Ryan
Graduate Convenor

Email: caryan@waikato.ac.nz