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Tourism Management

Tourism is one of the world's largest industries and significantly impacts New Zealand's economy – we need experts to steer that growth.

Tourism Management is available as a postgraduate subject only.

The rapid growth of domestic and international tourism and migration has led to an increasing demand for graduates who have a thorough understanding of tourism in its wider social, cultural, economic and political contexts.

Tourism and hospitality is one of New Zealand's fastest-growing export industries, and it can take your career to new places.

The industry encompasses hotels/resorts, cruise ships, sport and leisure operators, restaurants, cafes, bars, theme parks, entertainment, arts and cultural attractions, special events, and much more.

The study of tourism involves predicting the future – working out what people want from their leisure and travel pursuits, and how those wants are delivered and managed. You'll study the structure of different tourism organisations, aspects of hospitality and leisure, and the environmental and economic impacts of tourism operations.

Employers are looking for skillful, business-savvy managers who can plan, control, make strategic decisions, and understand the legal requirements for this sector - and that's where you come in.

  • Learn how to design and deliver memorable travel experiences
  • Build practical knowledge in areas such as service management, designing operational systems, business strategy, leading teams of staff, and managing financial resources.
  • Gain skills in destination marketing, event management, and inter-cultural communication.

Internationally recognised

Waikato is recognised as a global leader in this field, with a ranking of 16th best university in the world in the Shanghai Global Ranking of Academic Subjects 2017.

And in the prestigious QS World University Subject Rankings 2018, we're ranked 27th best university in the world for Hospitality and Leisure Management! We're also in the top 250 universities for Business and Management Studies.

You'll study at our internationally recognised Waikato Management School, which is ranked in the top 1% of all business schools globally, thanks to our Triple Crown Accreditation from AACSB, EQUIS and AMBA.

Global research impact

Our Management School has such a strong international reputation that in April 2017, the United Nations asked us to host New Zealand's first-ever Tourism Monitoring Observatory. Our academics are now part of a global network of research centres examining the benefits and impacts of sustainable tourism on the natural, social and built environments.

We also host the China-New Zealand Research Unit, which offers opportunities for Chinese students to conduct doctoral and masters degree research with some of the top scholars in both New Zealand and China. The research techniques used by our staff include quantitative and qualitative methods supported by the latest software.

The University of Waikato in Hamilton is based on a beautiful park-like campus, within two hours' drive of some of New Zealand’s top tourism destinations, such as Rotorua, Auckland, Waitomo Caves, the 'Hobbiton' filmset in Matamata, and the Coromandel Peninsula.

We offer personal supervision with two supervisors per student, with students forming a peer group cemented by a programme of seminars and social events. See our latest research publications here.

Qualifications

You can specialise in this subject at postgraduate level for the Master of Management Studies or the Doctor of Philosophy.

If you're interested in undergraduate study, such as a bachelor's degree or Graduate Diploma, please refer to the subject page for Tourism and Hospitality Management.

Apply to enrol

Key information

Study Locations: Hamilton; Tauranga; Online
Faculty:

Career opportunities

  • Environmental planner
  • Government policy advisor
  • Hotel and resort manager
  • Outdoor leisure manager
  • Regional or national tourism planner
  • Tourism operations manager
  • Events planner
  • Gaming management
  • Restaurant manager

100 level

Code Paper Title Occurrence / Location
THMGT101Fundamentals of Tourism and Hospitality18A (Hamilton)
This paper introduces fundamental tourism and hospitality concepts, their global context, history, key tourist markets, and industry structure; together with their impacts and challenges for achieving sustainable destination management.

200 level

Code Paper Title Occurrence / Location
THMGT201Visitor Experiences18T (Hamilton)
The design of visitor experiences should anticipate and respond to changing demand and behaviour. This paper creates scenarios for innovative ways to sustain the connected tourism, hospitality and event economy.
THMGT202Sustainable Tourism & Hospitality Management18A (Hamilton)
This paper focuses on tourism and hospitality enterprise impacts in the wider natural, social, cultural, political and built environment. Case studies explore managerial needs and planning for resilient and sustainable destinations.
THMGT203Tourism and Hospitality Enterprise Management18A (Hamilton)
This paper examines contemporary trends in the management of operations and service in the tourism and hospitality enterprise, strategies for hospitality human resource, ethics, business sustainability and environmental responsibility.

300 level

Code Paper Title Occurrence / Location
MKTG354Marketing of Services18A (Hamilton) & 18A (Tauranga)
This paper is designed to offer a sound base of services marketing theory and the opportunity to practice applying this knowledge to real-life service interactions.
STMG385Strategy for Enterprise18A (Hamilton)
This course focuses on growth strategies for emerging enterprises and the particular challenges of family businesses.
TOMG304Tourism and Hospitality LawThis paper will not be taught in 2018.
This paper will not be taught in 2018.
TOMG306Tourism and Hospitality Decision Making ManagementThis paper will not be taught in 2018.
This paper will not be taught in 2018.
TOMG307Managing Tourism Demand and BehaviourThis paper will not be taught in 2018.
This paper will not be taught in 2018.
TOMG309Sustainable Events Operations and Venue Management18B (Hamilton) & 18B (Tauranga)
This paper will focus on best practice in the development and operations of sustainable management of tourism, hospitality and event venues.
TOMG310Global Cruise DestinationsThis paper will not be taught in 2018.
This paper will not be taught in 2018.
TOMG390Practical Research in Tourism and HospitalityThis paper will not be taught in 2018.
This paper will not be taught in 2018.

400 level

Code Paper Title Occurrence / Location
MKTG454Marketing of Services18A (Hamilton) & 18A (Tauranga)
This paper is designed to offer a sound base of services marketing theory and the opportunity to practice applying this knowledge to real life service interactions.
TOMG404Event Management StrategiesThis paper will not be taught in 2018.
This paper will not be taught in 2018.
TOMG405Entrepreneurship in Tourism and HospitalityThis paper will not be taught in 2018.
This paper will not be taught in 2018.
TOMG406Hospitality Operations and Sustainable ManagementThis paper will not be taught in 2018.
This paper will not be taught in 2018.
TOMG409Destination Management18A (Hamilton) & 18A (Tauranga)
This paper focuses on destination management from a marketing, sustainable tourism planning, and tourism policy perspective. There is a particular focus on destination capacity, sustainability and managing the visitor at the destination. The paper also explores destination evolution.
TOMG490Directed StudyThis paper will not be taught in 2018.
This paper will not be taught in 2018.
TOMG495Industry Experience 4This paper will not be taught in 2018.
This paper will not be taught in 2018.
TOMG496Tourism and Hospitality Internship: From Theory to PracticeThis paper will not be taught in 2018.
This paper will not be taught in 2018.
TOMG497Tourism and Hospitality Internship: From Theory to PracticeThis paper will not be taught in 2018.
This paper will not be taught in 2018.
TOMG499Report of an InvestigationThis paper will not be taught in 2018.
This paper will not be taught in 2018.

Level 5

Code Paper Title Occurrence / Location
MNGT501Research Methods in Management Studies18A (Hamilton), 18B (Hamilton), 18B (Online) & 18T (Hamilton)
This paper aims to introduce students to the assumptions underlying the different methodologies and methods for performing research in the social sciences.The focus is on interpretive, positivist, critical, and mixed methods. The paper attempts to give students the conceptual and methodological resources needed to think and convers...
TOMG502Tourism Development and the Environment18B (Hamilton)
This paper provides students with an opportunity to learn about the tourism industry, and to appreciate the different management issues from a tourism perspective.
TOMG503Hotel and Resort Management18A (Hamilton)
This paper provides students with an awareness of the essential issues involved in the management and operations specific to hotels and resorts. The paper covers definitions, history and the hotel and resort industry; resort planning and development; lodging and resort management and operations.
TOMG518Tourism and Hospitality Human Capital ManagementThis paper will not be taught in 2018.
This paper will not be taught in 2018.
TOMG519Tourist Behaviour and MarketsThis paper will not be taught in 2018.
This paper will not be taught in 2018.
TOMG520Hospitality Operations Service ManagementThis paper will not be taught in 2018.
This paper will not be taught in 2018.
TOMG590Directed Study18C (Online)
Students have the opportunity to pursue a topic of their own interest under the guidance of an academic staff member. This may entirely, or in part, include industry placement to generate a research report focused on practise related research question(s).
TOMG591Tourism Management Dissertation18C (Hamilton)
A report on the findings of a theoretical or empirical investigation.
TOMG592Tourism Management Dissertation18C (Hamilton)
A report on the findings of a theoretical or empirical investigation.
TOMG593Tourism Management Thesis18C (Hamilton)
An externally examined piece of written work that reports on the findings of supervised research.
TOMG594Tourism Management Thesis18C (Hamilton)
An externally examined piece of written work that reports on the findings of supervised research.
TOMG599Report of an Investigation18D (Hamilton), 18F (Hamilton), 18J (Hamilton) & 18M (Hamilton)
Directed investigation of an approved topic, available only to students enrolled in the BMS(Hons) degree.

Prescriptions for the BMS(Hons) and MMS

Tourism Management may be taken as a major for the BMS(Hons) for students enrolled in the BMS major prior to 2018, and as a subject for the MMS. The requirements for the major and subject are prescribed in the Waikato Management School Handbook.

All students should discuss their programme with the Management Student Centre before enrolling.

Code Paper Title Occurrence / Location
MNGT501Research Methods in Management Studies18A (Hamilton), 18B (Hamilton), 18B (Online) & 18T (Hamilton)
This paper aims to introduce students to the assumptions underlying the different methodologies and methods for performing research in the social sciences.The focus is on interpretive, positivist, critical, and mixed methods. The paper attempts to give students the conceptual and methodological resources needed to think and convers...
TOMG502Tourism Development and the Environment18B (Hamilton)
This paper provides students with an opportunity to learn about the tourism industry, and to appreciate the different management issues from a tourism perspective.
TOMG503Hotel and Resort Management18A (Hamilton)
This paper provides students with an awareness of the essential issues involved in the management and operations specific to hotels and resorts. The paper covers definitions, history and the hotel and resort industry; resort planning and development; lodging and resort management and operations.
TOMG518Tourism and Hospitality Human Capital ManagementThis paper will not be taught in 2018.
This paper will not be taught in 2018.
TOMG519Tourist Behaviour and MarketsThis paper will not be taught in 2018.
This paper will not be taught in 2018.
TOMG520Hospitality Operations Service ManagementThis paper will not be taught in 2018.
This paper will not be taught in 2018.
TOMG590Directed Study18C (Online)
Students have the opportunity to pursue a topic of their own interest under the guidance of an academic staff member. This may entirely, or in part, include industry placement to generate a research report focused on practise related research question(s).
TOMG591Tourism Management Dissertation18C (Hamilton)
A report on the findings of a theoretical or empirical investigation.
TOMG592Tourism Management Dissertation18C (Hamilton)
A report on the findings of a theoretical or empirical investigation.
TOMG593Tourism Management Thesis18C (Hamilton)
An externally examined piece of written work that reports on the findings of supervised research.
TOMG594Tourism Management Thesis18C (Hamilton)
An externally examined piece of written work that reports on the findings of supervised research.
TOMG599Report of an Investigation18D (Hamilton), 18F (Hamilton), 18J (Hamilton) & 18M (Hamilton)
Directed investigation of an approved topic, available only to students enrolled in the BMS(Hons) degree.

Prescriptions for the MPhil

The Master of Philosophy is a one year research-based degree in which students undertake a programme of approved and supervised research that leads to a thesis which critically investigates an approved topic of substance and significance, demonstrates expertise in the methods of research and scholarship, displays intellectual independence and makes a substantial original contribution to the subject area concerned, and is of publishable quality.

Code Paper Title Occurrence / Location
TOMG800Tourism Management MPhil Thesis18C (Hamilton)
No description available.

Prescriptions for the PhD

The Doctor of Philosophy is a three year research-based degree in which students undertake a programme of approved and supervised research that leads to a thesis which critically investigates an approved topic of substance and significance, demonstrates expertise in the methods of research and scholarship, displays intellectual independence and makes a substantial original contribution to the subject area concerned, and is of publishable quality.

Code Paper Title Occurrence / Location
TOMG900Tourism Management PhD Thesis18C (Hamilton)
No description available.

Alex Bardoul Rowing has been a part of Alex’s life for six years, since taking up the sport in his first year at high school.

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Scholarships and prizes

Visit our Scholarship Finder for information about possible scholarships

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Master of Management Studies (MMS) in Tourism Management

The completion requirements for the MMS are dependent on your admission criteria; please see the MMS qualification information for further details. However all students must:

Take MNGT501 Research Methods in Management Studies (unless passed previously)

Take a dissertation (591/592) or thesis (593/594) in your subject area

Submit a Portfolio of Achievement (see MMS information for further details).

Meet the specific requirements for Tourism Management.

You must include (unless previously passed):

TOMG502 Tourism Development and the Environment

All students may choose any additional papers required from:

TOMG503 Hotel and Resort Management

TOMG518 Tourism and Hospitality Human Capital Management

TOMG519 Tourist Behaviour and Markets

TOMG590 Directed Study

Paper offerings can change; for full details of available papers visit papers.waikato.ac.nz/subjects/THMG

Master of Philosophy (MPhil) and Doctor of Philosophy (PhD)

Please contact the Graduate Convenor for Tourism Management:

Professor Chris Ryan, email caryan@waikato.ac.nz


Documents

Waikato Management School Student Handbook


Contacts

Management Student Centre (MSC)

Phone: +64 838 4303 or 0800 654 303
Email: msc@waikato.ac.nz
Website: www.management.ac.nz/msc

Opening hours: 8.45am - 4.45pm Monday to Friday
Location: MSB.1.50, Hillcrest Road, University of Waikato, Hamilton

One of the best times to pop into MSC is Open Advice Day, held every Wednesday from 10am to 2pm.

Associate Professor Asad MohsinUndergraduate/Postgraduate Convenor for Tourism and Hospitality Management
Email: ahmosin@waikato.ac.nz

Professor Chris Ryan
Postgraduate Convenor for Tourism Management
Email: caryan@waikato.ac.nz