Student Counselling Service
Welcome to the Student Counselling Service. We understand that sometimes it's not easy to decide to come to counselling, but it is a positive step in helping yourself. Counsellors can help with a range of problems by helping you find solutions that suit you.
Crisis can be big, small, short term or long term. It can take on many forms such as:
- not coping with study and work load
- injuries or illness
- financial pressures
- break down in relationships
- loss or changes with friends and whanau.
If it is an emergency and you feel like, you or someone else is at risk, seek help immediately.
You can find us in the Student Health building near the Gate 1 parking lot.
+64 7 838 4037
To make an appointment, please contact the Student Health Centre.
For the Tauranga campus Bay Counselling has several counsellors available for counselling for students. They are located at 68, 10th Ave, Tauranga. To make an appointment please call 07 5780959. Please quote your Student ID card.
For support on campus the student health nurse (Alana) is available. Alana's room is located on Level 1, Room 1.28, behind the Hub. Alana can refer students to counselling. To contact Alana, her number is 0220139003 or email is [email protected]aikato.ac.nz
Hamilton: Visit Student Health or call 838 4037. Tauranga: Visit the student health nurse or call Bay Counselling
Visit Student Health or call 07 838 4037.
Visit the student health nurse or call Bay Counselling.
Most appointments last for one hour. We ask that you arrive on time, to make the most of your session.
One session with a counsellor is often enough to help sort out your problem; in other cases, you and your counsellor might agree to meet several times, but the limit is five sessions per year.
If you are unable to attend a session, please give at least 24 hours notice where possible.
If you need ongoing help
Counselling available at the University is brief intervention, rather than long term therapy. If you require more than the standard five sessions, please discuss this with your counsellor who may refer you to another community counselling service off campus to ensure you receive beneficial service required.
Confidentiality and ethics
Everything you say is confidential (unless there's a risk of serious harm)
Everything you say to your counsellor is confidential. The only exception to this rule is; if, after hearing what you have to say, the counsellor considers that you or somebody else is at risk of serious harm, the counsellor has a responsibility to act on that information. In most cases, the counsellor will discuss this with you and you will be involved in any action taken or referrals made.
University counsellors adhere to the New Zealand Association of Counsellors Code of Ethics. For more information please visit their website or pick up a brochure in the Health Centre waiting area.
Applying for special consideration
Special consideration can apply if you miss exams for unforeseen reasons
University Exams are at the end of Trimester A and B, and also Summer School.
Students who have missed exams due to unforeseen circumstance may apply for Special Consideration. Please review the Special Consideration for Impaired Performance or Missed Examination regulations for more details.
Missed examinations due to mistaking the time or day of the exam will not be considered!